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[Report] 3 New Global HR Trends from Globoforce & RES Forum


If you’ve been following the Globoforce blog these past few months, you may recall that we recently published a report with findings from the 2016 SHRM/Globoforce employee recognition survey. Do these trends in employee recognition, performance management, retention, and engagement look different outside of the U.S.? A bit about the survey: Main respondents were senior reward managers and global mobility managers.

The importance of employee recognition


The importance of employee recognition is often overlooked – are you aware of the impact? Employee recognition is essential for motivating, retaining and fully engaging our employees. Now, employees expect – and respond – to the same approach when it comes to recognizing their contributions within the workplace. This means the days of annual appraisals and salary as the sole driver for employees are behind us. Source: Globoforce.


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5 Takeaways from the New SHRM/Globoforce Recognition Survey


2016 SHRM/Globoforce Employee Recognition Survey. For the data geeks among us, the release of the 2016 SHRM/Globoforce Recognition Survey is like an early holiday gift. This report shows where to focus your efforts by examining best practices in budgeting employee recognition, the impact of recognition on organizational outcomes, trends in human workplace efforts, and evolving performance management practices.

With Globoforce on Social Recognition

Strategic HCM

I’ve just been attending an event with Globoforce and the Conference Board on social recognition. I’ve been a long supporter of Globoforce’s work on recognition, eg this webinar we did together, and also my support for their book – see this endorsement (which I still support) printed at the start of this: “Recognition is a hugely underused and badly misused HR and management tools. Globoforce’s Mood Tracker suggests that ‘only’ 38% of (N American?)

Can Performance Management Make you a Better Human?

Compensation Cafe

Would your first inclination be to think of the large aims that you set out for yourself in your last review meeting with your manager? The dynamic has led to the recent popularity of “productivity hacks” or “life hacks,” but has its origins in the earliest days of the Industrial Revolution when we began to equate success with time spent at work rather than away from it. This is one of the big reasons I find the transformation of performance management so exciting.

5 Employee Appreciation Ideas For Your Remote Team


Positive feedback like this will keep your employees motivated and encouraged. It helps employees to take pride in what they do and take ownership of their work. Additionally, it improves the productivity of employees and keeps them engaged. Peer-to-Peer Recognition.

Cafe Classic: Is Pay a Critical Part of Culture or Not?

Compensation Cafe

They fit with our basic understanding of how organizations work, or at the very least could work better. That wasn’t the case with one of the findings from a report from The Workforce Institute at Kronos and The number one answer from 50% of those employees: pay.

[New Report] How to Make a Business Case for Social Recognition


Don’t you wish you could convince your stubborn colleagues of the business value of praise and recognition? Approximately half of the participants were told to ask friends and family members to send them an email just prior to their participation that described a time when the participant was at his or her best.”. We recently published a paper titled, The ROI of Social Recognition: 7 Ways it Drives Business Success. It improves talent management and performance data.

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Recognizing People: A Recap of the WorkHuman Conference

Compensation Today

Not surprisingly, there was a lot of focus on the human and employee experience at the WorkHuman conference. A number of presenters shared projects that had impact on employee experience within their organizations. So as we begin to automate certain roles, HR should be at the table driving the discussion and defining new roles. 83 percent who have received recognition believe they’ve had a positive employee experience. Globoforce). Globoforce).

3 Reasons Why Metrics Go Wrong

Compensation Cafe

A business mantra for decades has been “what gets measured gets managed.” Case in point – the news recently has featured several stories of performance metrics gone wrong, one being this particularly egregious story of doctors ensuring their surgical outcomes metrics by avoiding risky patients. At the same time, rewarding individuals for measured performance diminishes a sense of common purpose, as well as the social relationships that motivate cooperation and effectiveness.

The Risks of Unmotivated Employees

Compensation Cafe

Far less often do we consider the impact from the other end of the spectrum – employees who are disinterested and unmotivated, yet continue to show up to work. . For these employees, compensation is sufficient to keep them coming through the door, but is otherwise ineffective in leading to performance. A recent report in the Wall Street Journal highlights a study by Aon Hewitt that looked at this group of employees. Follow Derek on Twitter at @DerekIrvine.

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Reshaping the Organization

Compensation Cafe

I’ve written previously about the transformation of performance reviews, specifically how we can effectively distinguish developmental conversations from pay discussions. Employees and employers alike now expect to be more actively involved and invested within the workplace. It is easily understood and observable, and as such, plays an important role in aligning employees to roles, but may have trouble adapting to changes. Follow Derek on Twitter at @DerekIrvine.

The Rise of “Hobbyist” Workers

Compensation Cafe

Still, employees now come to work with a more diverse set of expectations and motivations, where pay may not be the highest priority. This is especially true with increasing automation, other technological advancements, and the changing nature of the traditional employee-employer relationship. The second is rethinking traditional attractors, such as benefits and employee perks. The third is the continuing evolution of performance. Performance Management Recognition

What it Takes to Create a Positive Workplace

Compensation Cafe

At one end of the spectrum: a fad-like approach to tick a box off the list. At the other end, a holistic approach to integrate positivity into the fabric of the business. While the former might present every reason to be cynical, a thoughtful approach to crafting a positive employee experience can contribute to greater success. Transforming the employee experience, on the other hand, is capable of producing more durable changes. Follow Derek on Twitter at @DerekIrvine.

Cafe Classic: Rewarding the Disruptors

Compensation Cafe

Editor's Note: A good time for Derek Irvine's Classic post on the value and challenge of the disruptive employee. . In it, Mike ponders the value of a disruptive employee – the employee who “thinks different,” who pushes the boundaries, who steps outside of the culture. They may not look like your typical employee, but then again they might, but they will think differently. Follow Derek on Twitter at @DerekIrvine.

3 Questions to Improve Feedback Conversations

Compensation Cafe

Some actively avoid the process altogether, capitulating only when annual performance reviews demand that something be documented. However, there are trends transforming the status quo for the better- to remake feedback into a process of broader performance conversations. It is a valid worry, according to findings from recent surveys of managers. Who has visibility into the performance? What has the history of performance conversations been?

The Changing Nature of Performance

Compensation Cafe

Instead, many are contemplating radical transformations of what HR can be and how we can better provide an employee experience. They are fundamentally breaking down and rebuilding services across learning, talent acquisition, and performance. Perhaps nowhere are we seeing more of this happen than around performance and related appraisal and compensation activities. The driving force for much of this change is the evolving nature of performance itself.

Cultural Practices for a More Dynamic Workplace

Compensation Cafe

While it is important for leaders to provide a clear and motivating vision of the direction the company or team should take, it is equally important to provide employees the autonomy to determine the specific path to that goal. Crowdsourced performance. As roles become more fluid, that level of understanding can be difficult to achieve unless the company has developed a scalable, social solution for employees to contribute and share that knowledge.

Separating Raises from Performance Reviews: But Then What?

Compensation Cafe

earlier this week, an article on why employees hate the performance review caught my eye. The article in question doesn’t necessarily have a groundbreaking perspective to offer, but does spend a little more time than most on the need to separate performance discussions from pay discussions. I actually wrote about this very topic in a Cafe post from last July that covered more of the performance or development side. How can pay discussions be linked to performance?

What’s the Point? Decoupling Performance Reviews and Compensation

Compensation Cafe

Today, I’d like to tap into your collective knowledge on the subject of performance and compensation. So my questions to the group today: How does your organization approach performance management? Is the performance management process tied to compensation – merit increases, pay decisions, bonus awards, etc.? If the performance appraisal process isn’t tied to raises directly, do employees understand this clearly? 58% of management (non-HR).

Creating a Positive Employee Experience

Compensation Cafe

The employee experience is quickly becoming a major area of emphasis for many HR practitioners and business leaders. It is a transformation away from holdover policies and practices, like the annual performance review and command-and-control management, that began in the Industrial Era. In the modern organization, the employee experience creates a workplace that is more human centered and technology-driven. Follow Derek on Twitter at @DerekIrvine.

Cafe Classic: Appreciating the Runners as well as the Winners

Compensation Cafe

Editor's Note: A reminder, in this Classic post by Derek Irvine, not to overlook those employees whose gift is to draw the best from their teammates rather than putting all the points on the board themselves. When you hear "employee recognition and reward," what do you think of? Performance-based awards of some kind? Recognition for years of service? If you're an HR professional or manager, who do you try to target with these programs?

"Thanks" Is the Killer App for Feedback

Compensation Cafe

In my last post , I shared research from Bersin by Deloitte: “Becoming irresistible: A new model for employee engagement.” Earlier this week Josh Bersin, author of the original report, published a follow-up article in Forbes: “Employee Feedback Is the Killer App: A New Market Emerges.”. The Employee Engagement Challenge. Why is there such a wide variation in employee engagement and retention? When it comes to performance, forthright honesty is the best policy.

Do You Remember Everything You’ve Done This Past Year?

Compensation Cafe

On top of the everyday work, some are even juggling all those annual tasks like budgeting, resource planning, or performance reviews. The challenge is that employees’ accomplishments can sometimes get lost in the fray. The fact is a connection to these accomplishments is ultimately what can make work more human, creating a stronger, more cohesive employee experience. Employees derive a sense of meaning and belonging through the work they do.

I rate you a 4.5. Or maybe a 3.

Compensation Cafe

During the last couple of years, I’ve had the opportunity to host executive forums with CHROs, EVPs, and other senior leaders looking to evolve (and sometimes revolutionize) the foundations of HR – compensation structures, performance processes, and more. Performance management is evolving. As part of this evolution, the performance rating is coming under deeper scrutiny. Most companies have some kind of rating scale for employees.

The Social Side of Teams

Compensation Cafe

Employees play a large role in shaping and sustaining these informal networks. In the world of teaming , employees can reach out to colleagues, customers or business partners, coming together as ad-hoc teams to solve specific needs, and disbanding or reforming just as quickly. With so much latitude, though, several important considerations arise: Who should be involved and what perspectives need to be included, at what level of resourcing and for how long?

Are Teams Helping or Hurting Your Top Talent?

Compensation Cafe

A couple of months ago on this blog , I covered research that explored how different companies deploy their high performers. Results suggested more successful organizations cluster their high performers together in core functions, while less successful companies more evenly space out their talent. Across a field study and an experiment, researchers found evidence of a “social downside to high achievement” when high performers stand out from the rest of the group.

The Changing Role of Performance and its Measurement

Compensation Cafe

Traditional performance reviews are an interesting paradox. In most cases, employee performance is appraised broadly. Managers form a general impression of work over the course of an entire year (with some amount of bias toward what has occurred most recently). At the same time, a great deal of precision is applied to that impression, as anyone who received ratings with decimal points or many layers of ratings can attest. Follow Derek on Twitter at @DerekIrvine.

Cafe Classic: The Importance of "Why?"

Compensation Cafe

Why do your employees do what they do every day? Yes, some employees have been pushed so close to the edge by their work environment, their honest answer to “Why do I go to work everyday?” But I think we can all agree, the goal is to ensure employees never reach that stage. The “Why” is also the one that inspires employees to truly engage with their work and not just their paycheck. They want to know, at the end of the day, they achieved something.

Is Your Talent as Effective as it Could Be?

Compensation Cafe

With the rise in HR analytics, there is more pressure than ever to understand how talented employees contribute to the organization’s success. The assumption has long been that amassing a pool of talented employees was a good path toward enhanced productivity and innovation. Research, from a report by Bain & Company , compared top-performing organizations against average ones. Follow Derek on Twitter at @DerekIrvine. Performance Management Recognition

How to Spread Innovation

Compensation Cafe

As organizations become increasingly complex and employees more globally distributed, a challenge for leaders is to ensure that solutions are in place to help people communicate, share ideas, and adopt innovative practices across the entire company. This is certainly a growing trend across varied areas like performance reviews, feedback, and social recognition- spheres where technology is enabling a better quantity and quality of human-to-human interaction.

To Make an Investment Work, Keep it Top of Mind

Compensation Cafe

This is part of the reason why the current trends in performance appraisal have been so interesting: transforming the process from one that is mostly forgotten outside of a couple of times during the year into an ongoing conversation about performance. A similar transformation is needed in the way that companies communicate (and keep top of mind) the value and investments that they make in their employees. Follow Derek on Twitter at @DerekIrvine.

'Tis the Season for Thanks

Compensation Cafe

In just the last two weeks I’ve seen a few different survey announcements about trends, including this one that found: “After prioritizing retention of talent for 2015 compensation planning, 51 percent of employers now consider cost management to be their main focus in the coming year.”. Without the benefit of a survey behind me, my recommendation is this: Focus on your employees as humans in need of acknowledgement, praise and support, especially as the year draws to a close.

How to Develop Consistent Performers

Compensation Cafe

Most everyone is familiar with the segmentation of a workforce into groups of top performers; consistent contributors and those needing further development. These groups make sense when we discuss performance and compensation, ensuring that (often limited) organizational investments are distributed according to where they will have the most impact. The key is combining social recognition and coaching to turn that potential into performance.

Asked and Answered * Decoupling Performance Reviews and Compensation

Compensation Cafe

In my last post , I tackled the topic of decoupling the traditional formal performance review from compensation, asking why we hold onto old systems we are fairly confident do not work. That fear seems tied to primarily to: Legal concerns around how to defend performance terminations without the formal review as proof. Concern that managers won’t engage in any feedback exercise with employees without the review mechanism to force the issue.

Why We Should All be Pressing Pause

Compensation Cafe

We can take a closer look at the benefits and appeal of the process, instead of casting it all off wholesale as a temporary blip in otherwise stubborn habits. The projects we have completed at work, the number of billable hours or sales completed, the relationships we have built with customers, the gains in our professional development, the beginning of the WorkHuman movement. Who has excelled at building client relationships? How are you able to press pause at work?

Bringing Recognition to Real Estate: Minto Group’s Story


We recently spoke to Dave Bond, director of talent management and total rewards at the Minto Group, to discuss how the home building and property management company modernized its approach to social recognition and saw immediate results in terms of employee reach. Bond also discussed how he’s leveraging recognition analytics for managers and executive leadership, and why he’s excited about the WorkHuman movement. Recognition at Minto was spotty.

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