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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

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Improving Employee Retention In IT With Smart HR Management Practices

HR Management

Employee retention, particularly in the fast-paced IT sector, can feel like an uphill battle. High turnover rates are a genuine concern, and keeping your top tech talent is undeniably essential for sustained business success. The IT Employee Retention Puzzle Why does the IT industry experience such high turnover?

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Automated Cashless Tips for Tipped Employees

Payactiv

Implementing cashless tips can enhance employee satisfaction, trust, and retention in industries reliant on tips. Restaurant Turnover Rates Remain High Turnover rates in the restaurant industry are notoriously high, often exceeding 70% annually. This is a significant driver in sky-high turnover rates.

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HR Tech Awards 2025 Winners Announced

Lighthouse

Youll be seeing more of these companies in the coming weeks and monthsthrough a series of published case studies here on the blog. At a national retail group, the platform helped reduce turnover by 15%, improved communication, and cut manual HR tracking time by more than 50%. Congratulations to the winners! Truly excellent.

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Employee Retention: 12 Strategies to Retain Your Top Talent

FingerCheck

A recent study found that 96% of workers will be looking for a new job in the coming year. A high employee retention rate is often a sign of a healthy business. Here, we’ll review what employee retention means, how it works, and how you can keep your best employees. What Is Employee Retention?

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What is HR Analytics? All You Need to Know to Get Started

AIHR

Example: Annual employee turnover rate.) With the attrition drivers identified, Under Armour was able to make improvements to its employee retention efforts with enhanced people strategies , including incentives and rewards. For more real-world HR analytics examples, you can refer to the case studies we published in the past.

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The 5 Primary Costs of Employee Turnover and How to Manage Them

Zenefits

Employee turnover is typical for most businesses. A high turnover rate deals damage from multiple angles, from the expense of recruiting and training new hires to the loss of institutional knowledge and a tarnished reputation. businesses lose an astounding $1 trillion annually due to voluntary turnover. Training and onboarding.