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HR Tech Awards 2025 Winners Announced

Lighthouse

According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. This isnt just about recruiting tools or just about learning systems. For more details on the program, please visit HRTechAwards.org to learn more.

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

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Automated Cashless Tips for Tipped Employees

Payactiv

This is due to factors like the demanding nature of the work, low wages, and limited career growth opportunities. In 2025, staffing challenges remain a top concern for restaurant operators, with many struggling to retain employees despite offering competitive pay, bonuses, and improved work environments.

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What is the Difference Between Benefits, Perks, Gifts, Awards, Incentives, and Rewards?

Empuls

While most companies talk about employee perks, benefits, incentives, gifts, awards, and rewards in the same breath, the truth is, they each have their distinct characteristics and impact people in different ways. Interchanging them is like confusing butter with clarified butter or cream with yogurt! Dale Carnegie.

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Industry Insights: Call Center

Payactiv

dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. Learn more about the four big benefits of offering earned wage access to your call center employees. 40% of American customers stopped doing business with a company after a poor customer service experience according to one study.

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8 Employee Incentives That Work: Best Practices from US MNCs

Empuls

Employee incentives that work are essential for boosting motivation, engagement, and productivity within an organization. Research consistently shows that effective incentive programs lead to higher performance levels, lower turnover rates, and ultimately, a stronger bottom line. What is an Employee Incentive?

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12+ Creative Staff Bonus Ideas That Go Beyond Cash Rewards

Empuls

Bonuses have long been a favorite tool for employers to boost employee motivation and engagement. However, a 2021 study found that nearly 78% of employees feel more motivated when they receive a mix of both financial and non-monetary rewards. The challenge is that not all bonuses are created equal.