Remove Compensation Remove Harassment Remove Wage and Hour Training
article thumbnail

Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75 per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. Why is this figure so high? Let’s explore.

article thumbnail

How Serious are OFCCP Equal Pay Penalties? Very.

Trusaic

A News Release dated June 22, 2020, described the order, which requires WMS Solutions, LLC to pay $960,905 in back wages, damages, and interest based on discrimination and harassment claims. As a condition of receipt of federal funds, contractors may be subject to an OFCCP audit, including a compensation analysis.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

HR Compliance: Engagement, Efficiencies & Integrity

CCI Consulting

By working proactively and flagging potential issues early, such as wage misclassifications or outdated protocols, HR audits help to minimize the risk of legal complications. The main goal of an FLSA audit is simple but important: verify compliance with wage and hour regulations to protect both the company and its employees.

article thumbnail

From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

Low Compensation The average hourly rate for fast food workers in the US is just $11.95. Great staff is a critical element of success for every quick-service restaurant (QSR). However, the industry is renowned for its extremely high turnover rate. across all sectors, according to the US Bureau of Labor Statistics. How Did We Get Here?

article thumbnail

HR Tech Awards 2025 Winners Announced

Ben Eubanks

According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. This isnt just about recruiting tools or just about learning systems. For more details on the program, please visit HRTechAwards.org to learn more.

article thumbnail

Empowering Employees Through Legal Education in the Workplace

Hppy

For instance, knowledge of anti-discrimination laws, wage and hour regulations, and safety standards empowers employees to navigate their roles confidently. This awareness helps them act promptly, gather necessary documentation, and understand their compensation options, thereby making them feel more secure and valued in their roles.

article thumbnail

California Supreme Court Upholds Proposition 22

HRWatchdog

Soon after the measure passed, it was challenged and, in 2021, the Alameda Superior Court struck it down because it determined that the law, among other things, intruded on the California Legislature’s exclusive authority to create workers’ compensation laws.