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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Turnover Rate = Number of Separations ÷ Average Number of Employees x 100 Today, modern HR software tools can automatically analyze your company’s turnover trends by month, year, or quarter. Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75 Let’s explore.

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HR KPIs: Guide, 20 Examples & Free Template

AIHR

For example, if you have to cut costs in your learning and development budget while also trying to stimulate innovation, it creates a strategic challenge. Many resources you’ll find online list tens, sometimes even close to a hundred HR KPI examples. In other words, to measure success, you need clear performance indicators.

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HR Tech Awards 2025 Winners Announced

Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more.

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2025 HR Due Diligence Checklist & Guide for HR Leaders

AIHR

How well will teams, systems, and cultures integrate? This involves a deep analysis of compensation and benefits structures, talent profiles, organizational culture , compliance with labor laws, and existing HR policies and practices. Do the assets outweigh the liabilities? What risks are hidden? What happens after the deal closes?

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HR Compliance: Engagement, Efficiencies & Integrity

CCI Consulting

By working proactively and flagging potential issues early, such as wage misclassifications or outdated protocols, HR audits help to minimize the risk of legal complications. Additionally, they enable companies to focus on optimizing processes and creating more efficient and transparent systems, which can boost employee trust and morale.

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

Low Compensation The average hourly rate for fast food workers in the US is just $11.95. Great staff is a critical element of success for every quick-service restaurant (QSR). However, the industry is renowned for its extremely high turnover rate. across all sectors, according to the US Bureau of Labor Statistics. How Did We Get Here?

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HR outsourcing 101: What it is, how it helps and what to consider

Insperity

In this article, you’ll learn: What is HR outsourcing? 5 big benefits of HR outsourcing 5 challenges and risks of HR outsourcing to consider Types of HR outsourcing Choosing the right HR outsourcing partner Technology and HR outsourcing The future of HR outsourcing Summing it up What is HR outsourcing?