Can 360-degree Feedback Predict Operational Performance?
DecisionWise
JULY 17, 2024
We learned that some of these production managers with poor peer and subordinate feedback scores were hitting their production and financial KPIs—a lot of cereal was moving profitably through the plants. Management guru Peter Drucker is often credited with the phrase “If you can’t measure it, you can’t improve it.” What was going on?
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