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Medallia and DecisionWise: Combining Employee and Customer Experience Data Just Got Real

DecisionWise

With the recent announcement of the global partnership between DecisionWise and Medallia, the reality of combining both employee and customer feedback just got real. Medallia is a feedback pioneer and market leader in experience management technology. Medallia has created the right tools for listening to your employees.

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Embedding 360 Feedback in Your Employee Listening

DecisionWise

While tools like engagement surveys are foundational, truly comprehensive listening involves a multi-faceted approach that includes employee lifecycle surveys and powerful tools like 360-degree feedback. This includes understanding their experiences from recruitment and onboarding to development, growth, and even departure.

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What’s the Difference Between Human Resources and Organization Development? - DecisionWise

DecisionWise

Historically, Human Resources professionals were primarily concerned with the efficient management of the employment process (from recruitment to termination). Organization development , on the other hand, was created as a way of applying behavioral science to help organizations improve individuals and systems. What is Human Resources?

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The Interconnection Between Employee Experience and Member Experience in Credit Unions

DecisionWise

It encompasses the entire journey of an employee within an organization, from recruitment and onboarding to career development and eventual departure. This level of dedication is evident in the quality of service provided, as engaged employees are more attentive, responsive, and solution-oriented.

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Infographic: 5 Reasons Why Employee Retention is So Difficult - DecisionWise

DecisionWise

We have entered the age of the employee where talent rises to the top, and job opportunities and technology give employees control over their career path more than ever. Job openings, recruiters, and apps put new opportunities in the pockets of every employee. Because they have options. Read more on Employee Turnover here.

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VUCA: Its Impact on Organizations and Employees

DecisionWise

Contrasting VUCA with the Employee Lifecycle Planned Moments The employee lifecycle typically includes several planned moments, such as recruitment, onboarding, training and development, performance reviews, and career progression. We offer employee surveys of all types to give you the best methods to collect your employees’ input.

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5 Qualtrics Alternatives to Enhance the Employee Experience

DecisionWise

Alternatives to Qualtrics – Introduction An Employee Experience Platform (EXP) is a software solution that aids HR professionals and operational leaders in measuring and enhancing the employee experience throughout an employee’s journey within an organization.