Potentiation: Neurology and Knowledge Management

Conversation Matters

It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! Of course, it’s all a good deal more complex since that lone neuron is also exciting lots of other neurons and even turning some off – but for the purpose of thinking about how it impacts knowledge, lets stay simple. There is a wonderful term that cognitive neurologists use, “ potentiation.”

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about Leveraging Experiential Knowledge and it gave rise to communities of practice and reflection processes. Leveraging Collective Knowledge.

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Knowledge Management: Where We've Been and Where We're Going - Part Two

Conversation Matters

In this series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about leveraging experiential knowledge and it gave rise to communities of practice and reflection processes. Leveraging Experiential Knowledge.

Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. What I mean when I say, “how we conceptualize knowledge” are issues like, “Who in the organization has useful knowledge;” “How stable >is knowledge over time;” “How we can tell if knowledge is valid or trustworthy.” Knowledge Management Precursors.

If the Army Can Put Its Doctrine Up On a Wiki, You've Got No Excuse

Conversation Matters

that have the SMEs with the in-depth knowledge. CADD was able to differentiate the “how to” knowledge, for example how to set up a checkpoint in Iraq, from the more conceptual knowledge that provides enduring principles for the Army. The answer, a cooperative effort between The Battle Command Knowledge System (BCKS) and CADD, was a series of Kaizen events. Tags: Knowledge Management Strategies Change Management

Modern Corporate Training: The Enterprise Learning Framework

Josh Bersin

Over the last year or so we have talked with hundreds of companies about their desire to transform their corporate training programs to take advantage of social networking, knowledge management, Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

A-Space (Facebook-like) Is Making a Difference Across the U.S. Intelligence Community

Conversation Matters

This report provides an overview of an exploratory scientific, qualitative study conducted by the Defense Intelligence Agency’s (DIA) Knowledge Laboratory in April- June of 2009. The most productive network relationships for gaining unique or novel ideas are not the close relationships among an analyst’s teammates (what sociologists call strong ties) because team/division members tend to have redundant knowledge.

The Incentive Question or Why People Share Knowledge

Conversation Matters

How do we incentivise people to share their knowledge? The question is asked because when managers look around their organizations they don’t see much knowledge sharing going on. A much more useful question is, “What causes people to be willing to share their knowledge with others?” People Willingly Share Their Knowledge. DC is a difficult city to find your way around in and my own extensive knowledge of the city was hard won.

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A Wiki for Generals

Conversation Matters

Here are a few examples of the kind of knowledge in those 100 manuals. Too often in organizations senior leaders view KM initiatives including new social media as something they need to provide for the frontline – but do not see it as something they need for themselves – a process that would enhance their own ability to develop new ideas and knowledge among themselves. There are even more examples of Generals actively supporting knowledge management activities.

Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

There are five actions that organizations can take to increase knowledge sharing. Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. Build knowledge sharing processes into the workflow. Deliver an actionable leadership message about knowledge sharing. In the last post I talked about why relationships are so necessary for knowledge sharing. Build Knowledge Sharing Processes into the Workflow.

We Learn (When We Listen) When We Talk

Conversation Matters

This interesting phenomenon has a number of possible knowledge management implications for me: ? The title is a bit of an exaggeration, but intended to make the point that contrary to common belief, our own articulation of an idea adds to our understanding of that idea. At face value that doesn’t make much sense, after all we must know what we think about an issue; how else are we able to talk about it? But the reality is that what we don’t necessarily know what we know.

Do You Know How to Ask the Right Questions?

The Bamboo Project Blog

Tags: knowledge management knowledge sharing learning professional development

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Do We Really Need So Many Kinds of Social Media?

Conversation Matters

I recently spoke at the 2009 Army Knowledge Management Conference. The sixty Battle Command Knowledge System (BCKS) Professional forums that have been so successful. I addressed the issue, not by concentrating on social media per se, but rather asking, “What ways of engaging knowledge are important to the Army right now?” My preliminary list of the ways of engaging knowledge include: • Seeking/providing Authoritative Knowledge.

Thank You for Sharing Your Knowledge

Conversation Matters

One of the things that has always drawn me to Knowledge Management is that knowledge sharing is essentially an act of giving. Dave Snowden is fond of saying that “all knowledge sharing is voluntary” and I’m very much in agreement. Even when my organization requires me to share my knowledge by writing it into my performance plan or counting the number of contributions I make to a community, it would be easy for me to run up the count with superficial knowledge.

A KM Strategy Built on the Collective Knowledge of Ecopetrol

Conversation Matters

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge. These were multiple small group meetings using the world café format and focused around the question “What knowledge do we need at Ecopetrol that we don’t have?”

Welcome to Conversation Matters

Conversation Matters

I am excited about the direction knowledge management is headed. There is a growing interest in drawing out deeper insights and more profound knowledge - what we often think of as tacit knowledge. This is the type of knowledge that can address the increasingly complex issues organizations are facing. Most organizations have mastered how to leverage explicit knowledge and have the improvement gains to show for it.

Crossing Boundaries - The Un-Town Hall

Conversation Matters

With the help of the Knowledge Lab (the part of the organization I contract with) he created Crossing Boundaries to address that issue. The meeting starts with Adrian (Zeke) Wolfberg, who heads the Knowledge Lab, putting up a chart to show how many ideas have been offered and how many have resulted in change. The Knowledge Lab coaches that provide the help the idea submitter needs.” Tags: Knowledge Management Strategies

When is Help Helpful?: The Capacity to Make Use of Help

Conversation Matters

Another common example, are the many instances of executive coaching where the company contracts with and pays for a coach to help a manager who has been identified as “in difficulty” – clearly a triangular case of help.? They argue, “the ability to evaluate and utilize outside knowledge is largely a function of the level of prior related knowledge. Cohen and Levinthal labeled the extent to which previous knowledge is needed to take on new knowledge, absorptive capacity.

The Bamboo Project Blog: Do You Know How to Ask the Right Questions?

The Bamboo Project Blog

June 05, 2009 in knowledge management , knowledge sharing , learning , professional development | Permalink TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference Do You Know How to Ask the Right Questions? Catchya later from Middle-earth Posted by: Ken Allan | June 07, 2009 at 03:57 AM Let's focus on job interviewing for a moment. The Bamboo Project Blog « The Big Question: How Do You Spend Your Time?

KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. The School of Library and Information Science at Kent State University is pleased to announce the creation of the distinguished Goodyear Professorship in Information Architecture and Knowledge Management. The position is available beginning spring 2009.

Assessing Values in Online Technology Part 4

HR Examiner

Talent Management. Knowledge Management. Talent Management. Today, in part three of our series we’ll look at the types of assessment, trends and observations, tips for buyers, and tips for sellers. Assessing Values in Online Technology. Ten Things We Learned.

The knowledge search engines can’t find

HR Times

Organizations struggle with how to do this effectively with the traditional approaches to knowledge management. So, do traditional approaches to knowledge management activities suffice for managing the organizational knowledge and wisdom?

The knowledge search engines can’t find

Bersin

Organizations struggle with how to do this effectively with the traditional approaches to knowledge management. So, do traditional approaches to knowledge management activities suffice for managing the organizational knowledge and wisdom?

Transparent Office: In-the-Flow and Above-the-Flow

Transparent Office

These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time). Modeled on Wikipedia, these wikis typically aspire to capture knowledge and insights that people collect in the course of their work. That was one of the great (if depressing) learnings of the Knowledge Management movement. These wikis are typically replacing email, virtual team rooms, and project management systems.

[Webinar recap] Building a culture of recognition: Credit Union ONE’s Employee Success™ Story

Achievers

In a recent Achievers webinar , Ayren Hurst, Director, Knowledge Management and Katie Cummings, Senior Education Specialist from Credit Union ONE revealed how their company created a culture of recognition to amplify the key behaviors that impact their business success. 100 percent of managers have used the program to recognize their team. Organizations with high engagement rates are 78 percent more productive and 40 percent more profitable than disengaged organizations 1.

McAfee on Widening the Flow

Transparent Office

In the old world of emails and knowledge management systems, our tools and processes force a rigid distinction between "doing your job" (i.e., in-the-flow activities, usually in email) and "giving back to the organization" (above-the-flow contributions to a knowledge management system). "If you use the wiki for in-the-flow group collaboration, well throw in a fully populated knowledge repository.absolutely free!"

If you build it, will they come? Overcoming the talent crisis in manufacturing

HR Times

percent 2009 to 12.4 The combination of people retiring or leaving manufacturing to pursue careers in other industries, jobs displaced from offshoring, and weak knowledge management practices has resulted in a significant loss of manufacturing knowledge that is not easily recovered. experiential development, and creating cultures in which learning and knowledge sharing are highly rewarded. Posted by Ben Dollar on March 25, 2015.

Social Media in HR Summit, Dublin, Ireland ~ HR to HR 2.0 and.

Strategic HCM

1 global online influencer in talent management. #6 Social Advantage (Management 2.0 Knowledge Infusion Centre of Excellence. SuccessFactors Performance and Talent Management Blog. Fleming Europes premiere cross-industry HR event is aimed at Senior Executives responsible for Talent, Recruiting, Knowledge Management, Employee Engagement and Learning as well as Communication Executives responsible for Employer Branding, Internal Communication and Social Media.

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The Bamboo Project Blog: My Personal Learning Environment

The Bamboo Project Blog

April 11, 2007 in career , excellence , knowledge management , knowledge sharing , learning , nptech , personal learning environment , PLE , professional development , Skills and Knowledge , Strategic THinking , Tools and Resources , Web 2.0 | Permalink TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference My Personal Learning Environment : Comments You can follow this conversation by subscribing to the comment feed for this post.

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The Bamboo Project Blog: More on Scarcity vs. Abundance Thinking

The Bamboo Project Blog

Allen points out that scarcity thinking is the enemy of change management everywhere, not just in relation to IT projects or nonprofits and I completely agree. He suggests that good planning can help people adjust their scarcity beliefs, although I wonder if the right kind of planning is possible when management is in the grip of the scarcity mindset themselves. Posted by: Cara | January 30, 2009 at 05:47 AM looking good!

The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Online course-management systemsare perhaps the most pernicious in that respect, in part because ITdepartments across the country have made them the primaryteaching-and-learning tool available to faculty members.The problem is not the idea of a course-management system itself — abasic set of tools for content delivery, evaluation, and communication— nor the various uses of such systems, many of which serve theirpurposes quite well.

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