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How to be a Good Internal Consultant

Workplace Psychology

project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.). project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.).

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People Analytics and HR-Tech Reading List

Littal Shemer

It offers readers an opportunity to learn and change while enjoying themselves, taking time to contemplate, absorb ideas, and, hopefully, overcome barriers. You will find in this book sixteen lessons, organized into four milestones that, from the author’s experience, build the People Analytics value chain.

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What You Should Know About Leadership Development Training

Workplace Psychology

I’ve spent more than a decade working in three related and intersecting fields: Training, Learning & Development, and Leadership Development. One can certainly make a case that these all fall under Talent Development. leadership development, training & development, etc.).

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7 Ways to Keep Call Center Employees Engaged

Achievers

A disengaged workforce can cripple your contact center’s ability to provide quality customer service and will ultimately raise recruiting and staffing costs which will impact your bottom line. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%).

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Discover 4 Use Cases for Applying AI to Your Recruiting Processes

Recruitment AI technology uncovers the most qualified candidates. This technology automates recruiting routines and facilitates natural conversations, resulting in higher productivity and a better candidate experience. Download the eBook to learn more!

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5 Ways to Build a Web 3.0 Talent Community

Cornerstone On Demand

The e-retailer removed job postings from its career page. It’s not that Zappos isn’t hiring — a company with thousands of employees is always recruiting — but it wants to get to know people before there’s a job posting at stake. The Zappos approach is just one example of a Web 3.0

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7 Ways to Keep Call Center Employees Engaged

Achievers

A disengaged workforce can cripple your contact center’s ability to provide quality customer service and will ultimately raise recruiting and staffing costs which will impact your bottom line. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%).