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How this HR’s Rising Star and ‘numbers person’ innovates in hard-hit hospitality

HRExecutive

While all industries have felt the effects of the pandemic, one of the sectors most impacted by the global health crisis was hospitality—as business and personal travel along with in-person dining and socializing largely vanished overnight. In this role, he oversees the HR technology and operations needs of the 1,100 U.S.

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Time Tracking For Hourly and Temp Agency Workers

Mitrefinch

On a national level, the retail industry in the United States alone hired 525,000 extra workers for the end of year season in 2017. However, reliably tracking the time and attendance of those employees, including overtime hours, can be a challenge for HR departments. Time Tracking for Temp Agency Workers.

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The PEO Industry in 2020 & Beyond: What The Next Decade Holds

Genesis HR Solutions

“What is our industry’s new normal?” Like almost every other industry, professional employer organizations (PEOs) have been forced by the global pandemic to ask themselves this question. Between 2008 and 2017, the number of worksite employees employed in the PEO industry grew at a compounded annual rate of 8.3%, from about 1.8

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Expert’s Top Tips for Training a Retail Workforce for the Holiday Season

SumTotal

The National Retail Federation (NRF) President and CEO Matthew Shay estimates that retailers will hire 650,000 seasonal workers for the 2018 holiday period, up 10% from 2017. For employers, this volume of new workers presents significant hiring, onboarding and training challenges. Currently, I am Skillsoft’s retail industry principal.

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What is the difference between employee turnover and employee attrition?

DailyPay

In 2017, the Bureau of Labor Statistics (BLS) found that 15.1% workforce voluntarily quit a position, retired, was laid off or discharged. Other studies have shown that 10% is a good baseline number to aim for with regard to employee turnover rates, but rates vary quite widely depending on the industry. of the total U.S.

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7 Ways to Keep Call Center Employees Engaged

Achievers

According to Contact Babel’s 2017 study on U.S. Shortening ASA improves both the quality of customer service as well as your call center employees’ overall perception of their job. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%).

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7 Ways to Keep Call Center Employees Engaged

Achievers

According to Contact Babel’s 2017 study on U.S. Shortening ASA improves both the quality of customer service as well as your call center employees’ overall perception of their job. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%).