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Bersin: Why you need to treat your service pros like software engineers

HRExecutive

Advertisement Advertisements for service professionals are everywhere. Employers are scrambling to hire nurses, drivers, food service staff and customer support representatives. It’s time to recognize that service professionals are hugely important to business success.

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What’s Plaguing Retail? 3 Pain Points for Retail & How to Fix Them

Rallyware for Human Resources

The pandemic, the Great Resignation, the evolution of digital tech and customer preferences – these are some of the trendlines that have affected this age-old business model. Just as retailers need repeat and reliable customers, they need consistent and reliable staff who are familiar with products and company practices and culture.

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Staying Ahead of the Curve: Future-Proofing Mortgage Services for the Digital Age

Professional Alternatives

[link] Staying Ahead of the Curve: Future-Proofing Mortgage Services for the Digital Age Introduction: The importance of future-proofing mortgage services In today’s fast-paced and ever-changing digital age, mortgage services must stay ahead of the curve and future-proof their operations.

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Key Benefits of HR Digital Transformation

U-Next

Introduction to Digital HR . Digital HR refers to using technology, including software and apps, to improve how a company manages its employees. There are many digital transformation benefits associated with HR. These are some of the top digital transformation statistics for HR and L&D: . Benefits of Digital HR .

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Employee Experience: A Complete Guide for HR

Analytics in HR

Companies that invest in their employee experience are better places to work for, more in demand among applicants, and also more innovative. This means focusing on employee experience management to improve how the workplace feels to employees. Contents What is the employee experience? Employee experience is the same idea.

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How ‘trailblazer’ banks are defining the future of financial services

Eightfold

New global research from The Josh Bersin Company reveals how industry-leading “trailblazer” banks are melding the future of financial services and the future of work. . Banks must offer compelling digital customer experiences to compete in the market and stay relevant. 5 takeaways from the research.

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Retail Bankruptcies: 10 Ways to Avoid This Fate

Rallyware for Human Resources

Retailers should diversify their merchandize mix to appeal to a broader customer base and reduce dependence on a single product line. Develop a user-friendly and secure website, optimize it for mobile devices, and provide seamless and straightforward digital/online shopping experiences.