Tue.Jan 11, 2022

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Patient Service Representative Job Description

Workable

A Patient Service Representative is a professional responsible for scheduling patient appointments and making reminder calls to patients. They inform patients about delays or wait times to ensure they are seen on time while also updating their information at every visit. Use this Patient Service Representative job description to advertise your vacancies and find qualified candidates.

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Physician Burnout: The Silent Epidemic

Thrive Global

We live in a world that is advancing faster and faster each day. We wake up starting our days with not enough sleep, and it’s off to the races to complete our to-do list with not enough time to cram it all in. We rush to get ready, rush to work, rush through our work, and rush to get home for just a fraction of a moment to decompress from the stress of the day.

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ACA Signups for Open Enrollment Hit Record Highs

ACA Times

Open enrollment for the 2022 plan year ends later this week but ACA signups are already hitting record new highs. Kaiser Health News cites a record-breaking 13.6 million Americans already signed up for 2022 coverage through an ACA marketplace exchange. The closest number of total signups was 12.7 million in 2016, during Obama’s final year in office. .

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3 Things Every Leader Should Ask at Update Meetings

The People Equation

Leaders, do you want a simple, easy-to-remember process for staying up-to-date with your team’s workload? Here’s an idea I heard from my colleague Sally. (She said it was OK to share with my blog readers, so, thanks Sally!). Sally told me about a process that one of her favorite managers created to stay in communication with his direct reports. Once a week, Sally would meet with her work team leader to review what he called the “Three P’s”: Plans, Progress, and Problems.

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The Rules Do Apply: Navigating HR Compliance

Speaker: Ann Meyers Piccirillo

HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.

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How Words of Affirmation Can Work Wonders in the Workplace 

Hppy

You’ve probably heard the term “words of affirmation” before. It’s one of the five love languages, but it’s also essentially anything you say or write that supports or lifts another person (or yourself) up in a positive way. And whether they’re one of your love languages or not, using them can significantly boost employee morale, team building, and overall corporate culture.

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Unplug Already: Why Stopping Work at the End of The Workday May Make You More Productive

SHRM

As we head into the New Year and a new list of resolutions, many of us will make a pact with ourselves to have a better work/life balance. That may come in the form of turning off the screen and walking away from the computer at the end of the workday. And while some may feel guilty about not always being “on,” a new Korn Ferry survey of professionals shows it could make you more productive overall.

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What is HR Software and why you need it?

EmployeeConnect

What is an HR Software? HR Software or Human Resources Management System (HRMS) or Human Resources Information System (HRIS) is a digital tool that helps HR manage and optimize their daily tasks. It combines a number of systems and processes into one software, such as storing employee data, managing payroll, recruitment, benefits administration, time and attendance, employee performance management, and tracking competency and training records.

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Boost morale and productivity with these five New Year's resolutions

HR Zone

Employees New Year's resolutions to boost employee morale.

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Top 9 HR Goals of Small and Midsize Companies

SHRM

What is your top HR goal, and how do you plan to achieve the goal in 2022? To help you identify and achieve your HR goals in 2022, we asked HR professionals and leaders for their best insights. From recalibrating and moving forward to increasing retention, there are several goals to consider for 2022. Here are nine HR goals and how to achieve them: Recalibrate and move forward Develop employee expertise Prioritize employees' mental health and well-being Maintain culture.

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Automate Your Onboarding Process In 7 Steps

Efficient employee onboarding is more than a warm welcome—it's a catalyst for business growth. Automated onboarding transforms new hires into productive team members faster, fostering long-term satisfaction and talent retention. For HR, automation means replacing inefficient manual processes with streamlined, cost-effective operations. Our eBook reveals how automating employee onboarding delivers these benefits, reducing HR challenges and elevating new employee readiness.

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my boss wants me to deep-clean the office, company is going to ruin my credit, and more

Ask a Manager

This post, my boss wants me to deep-clean the office, company is going to ruin my credit, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. My boss wants me to deep-clean the office. I recently started working as an administrative assistant. The job description and interview process made it clear that some cleaning duties would be necessary, and I was okay with that.

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What Does Empathetic Leadership Look Like?

Emergenetics International

There are many skills that executives and managers are asked to build to support their staff and drive results, and empathy may be one of the most important of all. Recent research has shown that empathy can have a significant impact on our people and businesses.

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Purpose and Progress Shape Workforce Priorities in 2022

Allegis Global Solutions

Nobody needs another prediction. But that’s ok because if there is anything employers and workers have learned over the last two years, it’s that there is no such thing as an accurate crystal ball.

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is it OK to look very different from your online photos?

Ask a Manager

This post, is it OK to look very different from your online photos? , was originally published by Alison Green on Ask a Manager. A reader writes: I’ve started a new job (thanks to lots of great advice on negotiating job offers from your site!) which involves a lot of networking with partners within and outside of my organization, and because I’m new I’m meeting people for the first time.

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Modernizing Hiring: The Rise of Contingent Recruitment in 2024

The job market is changing fast, and to stay ahead, your hiring strategy needs to be flexible. With recent economic shifts, more companies are turning to contingent workers for their adaptability and cost savings. In fact, 32% of businesses are already prioritizing contingent over traditional full-time positions. Curious to learn more? In our new guide, you'll discover: The major benefits of incorporating contingent workers into your team.

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What makes a good workplace that gets employees to stay?

Insperity

There are four words every company leader aspires to hear their employees say: “I love my job.”. These words mean that employees are happy and probably aren’t going to leave the company any time soon. Achieving this level of employee praise calls for more than just offering a job that aligns with someone’s interests and skills. Although the job itself is extremely important, this goes much further – it’s about creating a good workplace that makes people think twice about leaving.

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How to Become a Successful Manager

6Q

Do you want to lead a company, have graduated as a manager, but do not know where to start? We will tell you what areas of management exist, how they work, and how you can become a successful manager from scratch! Would you like to be a manager or have a bachelor in management? But the world of managers is so diverse that you can get overwhelmed by all the opportunities.

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Can a Company Be Required to Have a Diverse Board of Directors?

SHRM Resources

Many state lawmakers have focused on improving workplace gender and racial equity in recent years, which has prompted legislation that encourages or requires diversity on corporate boards. But can a state's efforts to promote diversity infringe on constitutional rights? Several lawsuits against California's gender board diversity law make this claim.

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14 Revealing Practices That Distinguish A Great Manager From A Good One

Forbes Coaches Council

The most successful managers retain talent by capably leading their teams, helping every member develop professionally, and successfully implementing needed changes as they perform their own role’s tasks.

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The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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Employer new year resolutions to improve the employee experience in 2022

Rise

Employer new year resolutions are a way for employers to set goals and milestones for the year. This year, resolutions in your organization should focus on improving the employee experience. Each new year brings with it a few things: a sense of renewal, having to remember which year it is, and resolutions. At the stroke of midnight on January 1, people are determined to become better versions of themselves.

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6 common hiring mistakes to avoid

Business Management Daily

No employer wants to make a bad hiring decision. Bringing aboard someone who ends up performing inadequately or proving a poor cultural fit affects productivity and office morale. Whether you end up firing the new person or the individual realizes on his own that this job isn’t for him and leaves, the company is back to square one in the hiring process — plus time and money wasted.

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Improve Employee Retention in 2022: Utilize Financial Wellness Benefits

Best Money Moves

Improve employee retention in 2022: Utilize financial wellness benefits. Financial stress is an increasing contributor to high employee turnover and now, more than ever, your team needs relief. Last year, a record 38 million Americans left their jobs to look for new opportunities. As a result, employers in 2022 are dealing with low retention and high turnover, leading to a loss of top talent, increased operating costs and an overall unstable work environment. .

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how do I balance my labor shortage sympathy with annoyance at the inconvenience it causes?

Ask a Manager

This post, how do I balance my labor shortage sympathy with annoyance at the inconvenience it causes? , was originally published by Alison Green on Ask a Manager. A reader writes: I want to start off this letter by saying I support workers 100% in organizing for better conditions and wages, whether by leaving their jobs or organizing for better treatment either via a formal union or collective bargaining.

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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How to improve and handle your finances in 2022

cipHR

The new year brings a new start for people’s finances, giving you the chance to re-evaluate your situation and make changes based on your priorities. This could begin with making a plan to pay off any outstanding debts that have been causing stress, or just being aware of changes that may impact your finances. Here, to help you with your finances this year, we’re sharing the key things you need to be aware of, and the three actions you should be taking.

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What's New in Zoho People? December 2021

Zoho People

As we enter yet another year after completely transitioning to new normal working conditions, we at Zoho People are continuously on the lookout for new ways to introduce HR tools that help businesses adapt and thrive. In the past few months, we have introduced features that allow employees to report their vaccination status, use facial recognition for attendance, and clock in from anywhere.

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Trends in US Privacy Laws: What Will 2022 Bring?

Sterling Check

There has been no shortage of talk and action on the privacy front in legislatures around the United States in recent years, keeping businesses across the country on their toes watching state after state seriously consider — and in some cases pass — comprehensive privacy rules that put significantly more control over personal information in the hands of consumers.

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What Does On-Demand Pay Mean?

Payactiv

While we all enjoy the holidays leading up to the new year, they can put a strain on our finances. Many people who don’t have cash on hand will turn to credit cards, short-term installment loans, or even payday loans to fund these expenses. Now that the holiday season is over, many may end up with a “debt hangover.” Worse still, every week or month that they fail to pay off these debts in full, they’ll accrue more interest on the outstanding balance.

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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How to Manage COVID Compliance During Recruitment | BerniePortal

BerniePortal

As the new year is upon us, many companies are ramping up their recruitment efforts to fill open spots on their team. While recruiting and hiring new team members imposes a list of challenges, adding in COVID compliance adds another layer of complication. Read on for a few tips on how to remain compliant throughout your whole hiring process this year.

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Why breaking down silos is critical to working better together

Jostle

Breaking down silos is a core way to improve cross-team collaboration. That’s why leaders should pay attention to this problem. But how do you know if your workplace suffers from a damaging silo mentality?

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Tobacco Surcharge on Health Insurance in Legal Crosshairs: Is Your Wellness Program Compliant?

EX Program

There has been a flurry of activity lately involving employer wellness programs that impose a tobacco surcharge on health insurance. Employees at several companies are pushing back on employer wellness programs that require higher health insurance premiums for tobacco users. Here are key things you need to know about tobacco surcharges and recent activity with [.].