Remove Immedis Remove Metrics Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. It’s pretty simple to calculate your organization’s turnover as a percentage.

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3 HR Strategies You May Have Overlooked

Achievers

Here are three additional HR strategies your organization may be overlooking: Create a Retention Strategy. Did you know that the costs of employee turnover can range from 30 percent to 150 percent of the employee’s salary? A strong work-life balance helps create a solid retention strategy. How strong are your HR strategies?

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Recent HR Trends 2025: Transforming the Future of Workplace Strategies

Empxtrack

Predictive analytics in HR will foresee and address issues like turnover risks and skills gaps. Enhanced Employee Engagement: Analyzing employee feedback and engagement metrics will help HR identify areas for improvement, subsequently boosting satisfaction and retention.

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HR automation benefits | Boost ROI with digital transformation

MiHCM

You’ll learn about core components, primary advantages, key ROI metrics, implementation steps, real-world examples and future HR automation trends. AI-driven analytics capture data at every step – from recruitment metrics to performance evaluations – feeding dashboards that highlight bottlenecks and opportunities.

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Digital HR transformation job description: Roles, responsibilities, and tools

MiHCM

This approach not only improves satisfaction but also boosts retention by matching individual needs with career development plans. Consistent terminology and clear success metrics help stakeholders stay aligned from project kick-off to post-go-live support. Specialised roles have emerged to guide this transformation.

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4 Learning & Development Trends for 2025 | ClearCompany

ClearCompany HRM

Taking a modern approach to organizational learning will better position these forward-thinking companies to better prepare and engage employees, reduce turnover, and more efficiently upskill and reskill employees. The benefits of AI are pushing L&D into the spotlight as companies are looking to adapt to a tech-forward workplace.

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The First Aid Kit for Healthcare Communication Success

Staffbase

This playbook equips healthcare leaders and communicators to drive success by empowering leadership and managers to deliver clear, consistent messaging that supports staff retention, crisis readiness, and improved patient outcomes. The workforce crisis: Burnout, retention, and talent gaps Healthcares staffing crisis continues to worsen.