Staffbase

AUGUST 30, 2024

Reporting and dashboards The best employee engagement platforms provide admins and HR with valuable insights through built-in analytics and reporting capabilities. Advanced analytics dashboards and actionable insights allow admins to measure the impact of key communications.

Onboarding Software

Staffbase

MARCH 12, 2025

Advanced analytics & impact measurement AI-driven content insights, sentiment tracking, and engagement heatmaps to see what resonates with employees. Key features The New Staffbase Email A modern internal email tool with real-time collaboration, analytics, and AI-powered content assistance.

HR Software

PSB

JULY 23, 2025

In documentation and knowledge management, it automates report and proposal generation, improving accuracy and consistency. This capacity allows marketers to respond swiftly to market trends, customize messaging at scale, and craft immersive, engaging experiences that truly resonate with audiences.

AI Recruiting

Staffbase

JULY 9, 2025

Multichannel publishing — Managing campaigns across intranet, email, and mobile from a single hub saves time and helps ensure message consistency. Actionable analytics — Rich insights and real-time metrics, like those in Smart Impact , help you measure what’s working, not just what’s published.

Onboarding Software

Rallyware for Human Resources

DECEMBER 15, 2020

New technologies and ways of working demand a change in approaches to knowledge management. A recent research report by Deloitte indicates the need for companies to rethink their knowledge creation and sharing strategies to successfully navigate the ever-changing business landscape.

Knowledge Management

EmployeeConnect

NOVEMBER 20, 2023

Here are seven key strategies HR can employ to proactively contribute to transforming their organisation and fostering an improved work environment: Anticipate the Future: Being at the forefront of trends and foreseeing responses should be inherent to the skill set of HR leaders.

HR Software

EmployeeConnect

AUGUST 21, 2016

Know what’s next Staying ahead of trends and being able to anticipate answers should be part of your skill set of HR leader. Social trends and technology should be at the forefront of a HR leader’s toolkit. This involves accompanying employees and managers through appropriate training so they know what’s coming next.

HR Software

Aberdeen HCM Essentials

JULY 17, 2018

As the need to hire and retain an engaged workforce holds constant among businesses, there are certain HR tech trends that should be anticipated and embraced. Remote Workforce Management. One obvious trend in HR over the last decade has been the shift toward wellness , particularly in the benefits department. Big Data Analytics.

HR Software

HR Examiner

NOVEMBER 17, 2020

Today, in part three of our series we’ll look at the types of assessment, trends and observations, tips for buyers, and tips for sellers. In part three we looked at the types of assessments, trends and observations, tips for buyers, and tips for sellers. People Analytics: 4%. Knowledge Management. Other: 28%.

Assessment Software

Terryberry

MAY 16, 2024

That's where workforce analytics software comes in. Workforce analytics software compiles all of your data in a central location, where you can evaluate and compare a variety of metrics. In this article, we're covering the benefits of workforce analytics and some of the most powerful software options you can choose from.

HR Software

HR Lineup

NOVEMBER 25, 2023

ServiceNow HR Service Delivery: Transforming HR Operations ServiceNow’s HR Service Delivery stands out as a comprehensive platform that integrates seamlessly with its broader service management suite. The platform offers case management, employee self-service, and advanced analytics to drive data-driven decision-making.

HR Software

PoliteMail

DECEMBER 15, 2023

Intelligent knowledge management systems are being used to enhance and customize training programs by leveraging virtual and augmented reality, making learning more interactive and engaging.

Employee Engagement

Rallyware for Human Resources

OCTOBER 24, 2023

Call center software offers multiple benefits to both agents and businesses, such as: Enhanced efficiency : Streamlining call management and agent workflows, this increases operational efficiency and reduces wait times. and Canada.

Video Recruiting

HR Lineup

MAY 24, 2024

Key Features: Case and Knowledge Management: Centralized platform for managing employee queries and providing self-service options through a knowledge base. Excellent reporting and analytics. Analytics and Reporting: Detailed insights into ticket resolution times and employee satisfaction. Premium pricing.

HR Software

Aberdeen HCM Essentials

DECEMBER 20, 2018

Let’s use this post to take a closer look into four additional top technologies ranking high in the CX executives’ technology adoption plans: Machine learning : Machine learning helps companies use software to analyze vast volumes of data with greater accuracy to find hidden trends and correlations. videos, images, podcasts, etc.)

Planning Tools

Aberdeen HCM Essentials

DECEMBER 28, 2018

The end of the year is a time when CX leaders often evaluate their activities and try to keep up with the trends and best practices that they wish to incorporate into their 2019 programs. Other tools CX leaders use to gauge customer sentiment include speech analytics and text analytics. happy) or dissatisfaction (frustrating).

Planning Tools

HR Lineup

JUNE 12, 2024

AI capabilities include predictive analytics, natural language processing (NLP), and chatbots, which can handle routine inquiries and guide employees through various HR processes, freeing up HR staff to focus on more strategic initiatives.

HR Software

Conversation Matters

FEBRUARY 3, 2011

I have detailed the progression of this system using the model I constructed for The Three Eras of Knowledge Management. Since the beginning of the Iraq war CALL has become a subset of the larger Army Combined Arms Center’s Battle Command Knowledge System located in Ft Leavenworth. Identifies gaps in knowledge.

Interview Software

The SHRM Blog

NOVEMBER 12, 2018

. . As trends in technology continue to impact how organizations manage talent, learning and knowledge, HR must be in front of the trends to ensure the creation of smart HR technology strategies that will accomplish organizational goals. . Waddill, Ed.D., Success often depends upon whether or not there is a strategy.

HR Software

HR Stacks Blog

OCTOBER 9, 2024

Enhance Employee Engagement : From providing 24/7 support via chatbots to recognizing employee achievements, AI can personalize employee experiences, helping HR better understand morale and engagement trends. Quote-based Predictive hiring, career mapping, analytics Visit Eightfold.ai

HR Software

Littal Shemer

APRIL 19, 2022

(Reading Time: 7 minutes) Visualization is crucial in a People Analytics project , both in the data exploration phase and the reporting. However, from my experience and endeavor to promote People Analytics practices among HR professionals, there is another advantage to compelling visualization.

ATS

Call Experts - HR

APRIL 8, 2024

Data-Driven Insights Modern call center technology provides valuable analytics and reporting capabilities. This data-driven approach helps identify trends, optimize processes, and create services that meet a company’s customer expectations, ultimately leading to an enhanced customer experience.

Onboarding Software

Synergita

SEPTEMBER 29, 2023

Knowledge Management Systems : Organizations can use technology to establish knowledge management systems. These systems centralize information, best practices, and institutional knowledge, making it easily accessible to all employees. Skill Analytics: Informed training investments and alignment.

Assessment Software

Synergita

SEPTEMBER 29, 2023

Knowledge Management Systems : Organizations can use technology to establish knowledge management systems. These systems centralize information, best practices, and institutional knowledge, making it easily accessible to all employees. Skill Analytics: Informed training investments and alignment.

Assessment Software

Peoplebox

MARCH 12, 2025

Visier AI for Predictive Workforce Analytics 22. Glean AI for Enterprise Knowledge Management 26. Key Features: Candidate tracking, automated re-engagement campaigns, and pipeline analytics. Key Features: AI-powered chatbots, career path suggestions, and real-time candidate analytics. Price: Starting at $400.00/month;

HR Software

Staffbase

DECEMBER 6, 2024

Advanced analytics The best employee experience management software comes with reporting and analytics features that provide insights into employee sentiment and engagement. This allows admins to identify trends and nip problems in the bud before they get out of hand.

HR Software

AIHR

JUNE 21, 2021

The different tiers in an HR Shared Services provide common services such as: Payroll Employee data management Benefit and leave administration Relocation services (international and domestic) HRIS Recruiting operations Learning services Reporting and analytics and the HR service center. policy and knowledge management.

HR Software

HR Lineup

NOVEMBER 13, 2023

With a user-friendly interface and advanced features like incident management, problem resolution, and change management, ServiceNow continues to be a top choice for organizations aiming to enhance their IT service delivery. Its user-friendly interface and automation capabilities contribute to efficient incident and change management.

HR Software

Gyrus

MARCH 19, 2024

Being in the government sector, you might be challenged with assessing upcoming market trends and keeping your employees trained accordingly. Every year, government agencies spend billions of dollars on employee training, discussing knowledge management and discovering ways to maximize their training investments.

Assessment Software

Gyrus

MARCH 19, 2024

Being in the government sector, you might be challenged with assessing upcoming market trends and keeping your employees trained accordingly. Every year, government agencies spend billions of dollars on employee training, discussing knowledge management and discovering ways to maximize their training investments.

Assessment Software

Gyrus

MARCH 19, 2024

Being in the government sector, you might be challenged with assessing upcoming market trends and keeping your employees trained accordingly. Every year, government agencies spend billions of dollars on employee training, discussing knowledge management and discovering ways to maximize their training investments.

Assessment Software

Professional Alternatives

AUGUST 28, 2023

Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. Problem-Solving and Analytical Thinking Helpdesk support technicians should possess strong problem-solving and analytical thinking skills.

Hiring Software

Aberdeen HCM Essentials

JUNE 5, 2019

Discussions with customers were particularly insightful — I was able to learn how they use various technologies such as workforce optimization, interactive virtual agents (IVA), voice biometrics, and analytics. This article provides a brief summary of my takeaways from the event. Go-to-Market Overview.

Conference

Engagedly

JANUARY 3, 2025

Involving employees, managers, and HR professionals in determining the critical incidents and defining anchors makes the system more relevant and acceptable. Provide Training Providing comprehensive training to managers is also pivotal, especially in relation to giving them broad knowledge.

Assessment Software

Thrive Global

OCTOBER 20, 2022

Contemporary people analytics is evolving engagement surveys to measure more than “employee satisfaction” and focus on key indicators like absorption, dedication, and vigor. As with trend number 2, this is even more prescient with hybrid and remote work, with increased isolation and a dearth of in-person interactions.

Planning Tools

U-Next

DECEMBER 2, 2022

Any manager who is looking for some quantitative support in making their decisions can benefit greatly from this application of artificial intelligence that can process large amounts of data and spit out-trend directions and actionable advice. Hence, AI usage is higher in prevention and management. .

AI Recruiting

Staffbase

MARCH 20, 2023

Analytics: How many employees have received a particular message and how many have interacted with it? In addition to being one of the most robust communications channels available, an employee app can be a platform for all of your employee touchpoints , such as HR processes, knowledge management, and employee self-services.

Planning Tools