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Give Your New Managers the Tools to Succeed

HR Bartender

They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart. Managers who are focused on their one job can participate in that super-secret special project that will get the attention of senior management. Why not onboard new managers?

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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations.

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004.

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10 Best HR Case Management Software 2024

HR Lineup

HR case management tools provide a structured framework for tracking, managing, and resolving these cases efficiently. Top 10 HR Case Management Tools in 2024 1. Zendesk HR Case Management: Elevating Employee Support Zendesk, renowned for its customer service solutions, extends its prowess to HR case management.