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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

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How to Overcome the Challenges of Remote Onboarding

Hppy

This is because it makes new employees feel isolated or disconnected from the rest of the team. It can also include virtual team-building activities or icebreaker sessions. This involves introducing them to the team, giving them a workplace tour, and providing an overview of the company’s mission, vision, and values.

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Valerie Bihet of VIBE Agency: “You need an event planner who fully understands virtual events”

Thrive Global

Just because someone has hosted a Zoom meeting before or other video conference with multiple people in attendance does not mean they are prepared to create a virtual event. Another thing that really helped shape me into who I am now was my time as a Girl Scout. Not quite a mistake but definitely a funny timing kind of story.

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9 tips to prevent employee burnout for remote workers

Hppy

With household distractions and more time spent in front of a screen, this is an issue not only for students but for employees, too. To help you protect your workers and create a happier, healthier virtual workplace, we’ve compiled a list of nine ways you can support your team from anywhere. Create a positive team culture.

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Virtual Event Planning in 2023: 10 Tips for a Stellar Virtual Event

HR Tech Girl

This time last year, I was living in a cabin in the woods, leading virtual workshops with scant internet access and ample technological challenges. networking opportunities, breakout sessions, keynotes, webinars, etc.), There’s something to be said for the magic of watching an event unfold in real time. Why Host a Virtual Event?

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Beat WFH Burnout: 6 Ways to Keep Teams Engaged

Bonusly

You may picture little to no silos in your organization where smiling team members effortlessly communicate and collaborate. Goals are met and even surpassed, but at the same time, the team reports that their workload is manageable and job satisfaction remains high. Want to watch the webinar on your own time?

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Laïla von Alvensleben of MURAL: “Time boxing is everything”

Thrive Global

Build your team and agree on how you’ll communicate remotely, how often you’ll meet, a decision-making framework and the milestones you aim to reach before the event. If you don’t do this at the beginning, project management will very likely get messy later, so it’s worth spending more time in the beginning to sort those things out.