ShiftNote

AUGUST 12, 2025

In shift-based workplaces—especially restaurants, hotels, and other high-pressure service environments—drama isn’t just a distraction. It’s a drain. It eats away at productivity, morale, and trust. It creates tension between shifts, drives good employees out the door, and makes every manager’s life harder than it needs to be. But here’s the truth: drama is not “just part of the job.

Hiring Software

ShiftNote

APRIL 3, 2025

Running a lemonade stand, snow cone cart, or concession stand during the summer isnt just about serving cool treatsits about managing unpredictable customer demand, fluctuating weather, and a workforce that often includes students looking for flexible hours. The Unique Challenges of Seasonal Food Stands Like restaurants, food stands need adaptable scheduling to ensure they are fully staffed during peak times while avoiding unnecessary labor costs during slower periods.

Staffing Software

ShiftNote

AUGUST 5, 2025

In the fast-paced world of shift work—whether you're managing a bustling kitchen, a busy hotel lobby, or a production floor—success doesn’t just come from showing up and ticking boxes. It comes from leadership. And great shift managers? They lead differently. They aren’t just keeping the lights on—they’re shaping culture, setting the tone, and moving the business forward, one shift at a time.

Hiring Software

ShiftNote

FEBRUARY 6, 2025

Whether youre managing a bustling restaurant, a hotel front desk, or a manufacturing floor, effective communication between shifts can make or break your day-to-day operations. Terms like log book , daily log , and shift log often get used interchangeably, but each has unique benefits and use cases. In this article, well explore these three key tools, how they differ, and why using a comprehensive daily log can be a game-changer for your business.

Metrics

ShiftNote

JULY 17, 2025

Hiring someone new isn’t just about filling a spot on the schedule—it’s about bringing someone into your restaurant family. For restaurants, especially those with fast-paced, shift-based operations, onboarding can be the difference between an employee who stays for years and one who no-shows after a week. Why Great Onboarding Matters The process needs to be more than a quick tour and a signature on a W-4.

Onboarding Software

ShiftNote

JANUARY 16, 2025

Creating an 8-hour rotating shift schedule can be challenging but it's essential for businesses that operate around the clock. From ensuring fair workloads to maintaining employee satisfaction, a well-designed schedule can make a significant difference in productivity and morale. This guide will help you build the perfect schedule while addressing common challenges and highlighting the benefits of using scheduling software.

Assessment Software

ShiftNote

JULY 3, 2025

If you’ve ever walked into a shift where nobody knew what happened the night before—you’re not alone. For restaurant managers, hotel leads, and operations supervisors, poor communication between shift teams is one of the biggest hidden drains on productivity, morale, and customer experience. When info slips through the cracks, tasks get missed, problems repeat, and your team spends more time reacting than performing.

How To

ShiftNote

DECEMBER 10, 2024

Employee engagement is more than just a buzzword in the restaurant industry; its the secret sauce that can turn a good restaurant into a great one. Engaged employees are more productive, provide better customer service, and are more likely to stay with your restaurant long-term. For restaurant managers, fostering a culture of engagement can be a game-changer, leading to higher profits, smoother operations, and a more cohesive team.

Employee Engagement

ShiftNote

JUNE 3, 2024

The restaurant industry is notorious for its high employee turnover rates, which can significantly impact a business's bottom line. According to the National Restaurant Association, the turnover rate in the restaurant sector is nearly double that of other industries. Whether you are a restaurant manager or owner, we'll give you strategies to manage employee engagement and reduce turnover in your restaurant.

Employee Engagement

ShiftNote

MARCH 1, 2022

We're hoping you've already heard the news, ShiftNote is now ShiftForce! It's exciting stuff! If you're already a ShiftNote user, please don't worry. Your account isn't going away any time soon. ShiftForce is a newer, more powerful, more awesomer workforce management solution designed to help you accomplish even more than you could in ShiftNote. What's the Difference Between ShiftNote and ShiftForce The biggest difference between ShiftNote and ShiftForce is that it's newer, faster, sleeker, and

System

ShiftNote

MARCH 15, 2022

Shift-to-shift businesses heavily rely on effective and efficient communication. Without effective communication, shift changes, swaps, drops, updates, you name it, fall through the cracks and people are left wondering what was, and what could've been. Improving your team's shift-to-shift communication shouldn't be a daunting task. It should be a welcomed opportunity to find where you currently stand, how you can improve, and how you can run a more efficient shift-to-shift business.

Planning Tools

ShiftNote

MARCH 25, 2022

Shift notes help keep everyone updated and provide a record of what happened. Knowing who, what, when, where, how, and why something happened is crucial for your shift-to-shift business' success. It's an easy way to record everyone in one location for managers to review. There's an old saying for someone starting their shift, "don't go looking for the fire until you've read the daily log notes.

Hiring Software

ShiftNote

MARCH 30, 2022

For managers who schedule shift-to-shift employees, there is a lot to be taken into consideration. Each week presents itself with new opportunities and challenges- shift changes, availability changes, time off requests, events where more or less staff is needed. You always want to make sure you have enough staff to meet the demands of each shift, but you also want to ensure you aren't overstaffing and increasing your labor costs.

Hiring Software

ShiftNote

APRIL 5, 2022

As a server, the majority of your income comes from tips. And we're sure you already know, you aren't just a server. You're a party host, you may host from time to time, you manage customer service requests, you have to upsell items, run here and there at the same time, you're never standing still! Every customer you come in contact with is judging you and hopefully pays you based on the service you provided them.

Groups

ShiftNote

AUGUST 26, 2021

What is ShiftNote?

How To

ShiftNote

AUGUST 13, 2021

Image Goes Here. As a manager, you wear a lot of hats. A jack of many trades, one trade you have to perfect is shift management. Anticipating trends, matching volume to staff, and maintaining order between your staff and management team is paramount. Yet resources on shift scheduling are few and far between, making your job all the more difficult.

Resources

ShiftNote

AUGUST 13, 2021

Operating a nearly non-stop business may be undertaking. The demanding excellent leadership, foresight, and planning from management, as well as commitment, dedication, and flexibility from staff members all come into play here.

Wellness

ShiftNote

DECEMBER 2, 2020

Jingle Bells bring happiness and joy to kids and adults, but to anyone in a managerial role, it signals for the dreaded holiday season. It is an exciting time for family and fun for all, so it is important to stay connected to your team about the happenings and tasks needed to get done for a successful season beforehand.

How To

ShiftNote

MAY 20, 2020

You're probably no stranger to the hiring process if you're a business owner or manager. That being said, as you look to fill positions that you may have created in order to follow post COVID-19 guidelines, or replace employees that found other work during the shutdown, you'll need a new hiring strategy. It's time to create your "new normal.".

Hiring

ShiftNote

MAY 8, 2020

Let’s face it, the entire economy has been impacted by COVID-19. Many businesses have been or still are unable to function and others are operating at limited capacity. So it’s extremely easy to feel disheveled, disorganized, and unproductive. Luckily, there are a few things you can be doing to improve your business right now! This blog will outline a few different ideas to start implementing asap.

ATS

ShiftNote

MARCH 31, 2020

This guide outlines everything you need to know about disaster relief funds, preventative measures, and ways to keep the orders coming through delivery services, take out options, and other creative deals. Keep reading to learn how your restaurant CAN and WILL get through COVID-19 successfully.

Compliance Training

ShiftNote

JANUARY 29, 2020

You’re trying to schedule next week’s shifts. Employees keep informing you, at the last minute, that they can’t work certain days. You’ve also noticed a lot of shift swapping lately. Basically, scheduling is a nightmare. How long has it been since you’ve had your employees update their availability forms? And, do you even refer to the availability forms while you’re creating schedules?

How To

ShiftNote

JANUARY 14, 2020

What is an on the job training program and why do you need it? Let’s start with the universal fact that high employee turnover negatively impacts a business. How do you reduce employee turnover? One way is to have an on the job training program set up. Investing the time and money to create an on the job training program means you’re investing in your employees.

Compliance Training

ShiftNote

NOVEMBER 18, 2019

‘Tis the season to. draw in more customers! The holidays are fast approaching, they’re basically already here. The holiday season is naturally a busy season, so why not jump on the opportunity to draw more customers in and blow your sales goals through the roof? Not having any holiday promotions is like giving up before even trying. We don't want that!

ShiftNote

NOVEMBER 4, 2019

Want to reduce employee turnover? Don't we all! When employees don’t feel recognized or valued at work, they’ll often leave their job or just do the bare minimum as a result. One sure fire way to reduce turnover and increase employee satisfaction is actually pretty simple - it's showing appreciation! The good news is, showing employee appreciation doesn’t have to be hard.

Employee Appreciation

ShiftNote

OCTOBER 21, 2019

Team management skills are crucial to run efficient and profitable shifts day to day. Sadly, many managers don’t see the value in these skills and neglect to practice them. Here’s one good reason to improve your team management skills - employee turnover. Poor management also leads to poor employee health, decreased productivity, reduced morale, and a damaged company reputation.

Productivity

ShiftNote

MAY 21, 2019

Learn how to keep your restaurant booked from Dina Coventry, an experienced leader in the hospitality industry. She uncovers some {duh} moments that you wish you would've thought of before! These sales management tips are priceless and will help increase your restaurant sales in no time. It's all about numbers right? That is, the number of people you're catering to.

Industry

ShiftNote

MAY 29, 2019

Sales forecasts can be stressful to say the least. But what if we told you that you could be focusing on less and achieving more? We've heard many theories over the best way to manage sales forecasts - some can be helpful, others not so much. Here at ShiftNote, we believe in Pareto's Principle - also known as the 80/20 rule. Trust us, this rule can be seen everywhere in a business.

Course

ShiftNote

JUNE 11, 2019

Employee turnover. Every employer’s nightmare, amiright? If you think turnover rates are improving, I hate to break it to you, but you’re wrong. According to the Bureau of Labor Statistics , total turnover rates in 2018 were 44.3%. Yes, you read that right. But that’s an average of all the industries. Total turnover for the hospitality industry was 76.7% in 2018.

How To

ShiftNote

JULY 10, 2019

We all know being a manager comes with endless responsibilities. And I’m sure we can agree that scheduling employees is one of the most dreaded responsibilities of them all. Using paper calendars or Excel sheets that have to be constantly updated every time an employee needs to make a shift change (which happens too often in shift work) is a dying trend.

Trends

ShiftNote

JULY 23, 2019

Keeping up with what your competitors are doing is important in business. While you don’t have to follow every trend to the letter, it’s worth having an idea of what the trends in your industry actually are.

Trends

ShiftNote

AUGUST 13, 2019

It’s back to school season yet again, which means families are busier than ever. Here comes the fall activities and parents turning into taxi cabs. And don’t forget about all the busy teachers grading homework and coaching football. How does this relate to your restaurant, you ask? Well, you can take advantage of the back to school season and increase your restaurant sales if you adjust your marketing!

Coaching

ShiftNote

SEPTEMBER 2, 2019

Any successful manager knows that happy employees are what bring a business the most success. When employees are happy, that means increased employee engagement and productivity. Which leads to higher customer satisfaction - and ultimately more sales. Need ideas on increasing employee engagement? We’ve put together 10 employee contest ideas that will make shifts more enjoyable for employees and more successful for your business.

Employee Engagement

ShiftNote

SEPTEMBER 16, 2019

Setting up a new restaurant is no easy task. There's a lot to consider in order to ensure your business will be successful. So let's start from the beginning, one of the most important aspects of opening a restaurant is creating a proper business plan. If you don’t know how to set up a business plan for your restaurant, no need to worry - we got you covered!

Compliance Training

ShiftNote

SEPTEMBER 24, 2019

Many shift based industries such as restaurants, retail stores, and hotels (just to name a few) have a problem with employee no call no shows. These dreaded last minute dropped shifts usually leave managers in a frantic state of trying to get the shift covered while also handling all other normal responsibilities. It can be overwhelming to say the least.

How To

ShiftNote

OCTOBER 8, 2019

Every restaurant needs to have a great menu. But for great restaurant marketing, restaurants need to offer their guests more than just great food to be able to compete. Added value, genuine storytelling, and engaging marketing strategies are also essential for your restaurant to succeed. We’ll take a look at how you can add some magic to your restaurant’s marketing mix; creating a loyal base of customers that keep returning.

Strategy

ShiftNote

MARCH 7, 2025

Employee appreciation isnt just a feel-good initiativeits a business strategy. When employees feel valued, theyre more engaged, productive, and loyal to your company. Whether you run a restaurant, hotel, or any shift-based business, showing appreciation doesnt have to be expensive or complicated. Here are 10 easy employee appreciation ideas you can start using today!

Employee Appreciation