Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.
HR Bartender
JUNE 13, 2017
They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart. Managers who are focused on their one job can participate in that super-secret special project that will get the attention of senior management. It’s available at the SHRM Store ( and on Amazon !)
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Conversation Matters
MAY 13, 2012
At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.
HRExecutive
APRIL 3, 2019
Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. And that is not even mentioning at all the “non-work” interactions I have with Alexa—including getting the weather forecast, playing music and reading the news headlines of the day.
HRExecutive
JUNE 21, 2021
For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. Tools like Loom and Guru can store video and documents and make knowledge management real. Others may have more relaxed policies. (In The innovations are astounding.
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
Conversation Matters
MARCH 12, 2009
It jumps the gap by producing a neurotransmitter that the next neuron picks up (neurologists say the neurotransmitter excites the next neuron) and off the information goes down the next neuron (and the next) until it gets to some important destination where the message tells your little finger to wiggle or you arrive at a brilliant new insight.
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