3 Reasons Why Metrics Go Wrong
JUNE 5, 2018
A business mantra for decades has been “what gets measured gets managed.” Sadly, in some areas over the years, that’s become twisted to focus on the metric and not the behavior or goal underlying the metric. Knowing where we stand and how we’re doing in working toward targets is important, but these metrics must never supersede the original reason for pursuing the target. The entrepreneurial element of human nature is stifled by metric fixation.”.