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Here’s What SOC 2 Compliance Means For Our Customers

Reflektive

Customers rely on us to keep the data of their people — their most important asset — safe Click To Tweet. Customers have always relied on us to keep the data of their people — their most important asset — safe. Our SOC 2 Type 1 compliance is a major step in rigorously enforcing how we protect our customers’ important data.

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What Is a Swing Shift?

Replicon

Businesses that operate on a 24/7 cycle and experience a sudden surge of customers during peak hours need strong staff support. Swing shift helps business leaders operate their businesses round-the-clock without employing long-hour shifts and meet customers’ demands during the busy period of the day. That’s where swing shifts can help.

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Taking care of customers by taking care of employees, Part 2

Steve Boese

For a quick refresher on that story, here is part of what I wrote back in March : What if there was another, simpler way to improve customer service that didn't involve 'engagement' at all, but did impact those employees that are on the front-line working with and helping customers every day? increase in the following quarter.

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#LifeAtHireRight: Celebrating Customer Service Week Pt. 2

HireRight

Happy Customer Service Week 2022! We continue celebrating our Customer Service team members with part 2 of our blog! They share what gets them excited about working in customer service and Life At HireRight.

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Creating a Workplace Culture of Belonging Requires a Broad DEI Lens

Speaker: Dr. Damary Bonilla-Rodriguez, EdD

But the real DEI work happens when we also consider aspects like spiritual beliefs, age, gender and gender identity, abilities, and the very personal aspect of acknowledging customs, traditions, and holidays that are important in work environments.

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Tap Into the Power of Business Data Analytics to Grow Your Small Business

Homebase

From customer information to inventory management, your business generates a lot of data. Data analytics tools collect and sort your data, giving you insights into trends based on past activity and customer behaviors. Acquire new customers Business data analytics can tell you a lot about your customers.

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SHAKING UP THE HANDSHAKE: REINVENTING THE CUSTOMER & EMPLOYEE EXPERIENCE (Part 2)

Root

This pandemic has accelerated and intensified the need to reinvent the customer experience, too. With the first customer came the first customer experience. While the early purveyors and customers didn’t know it, there were rational, visceral, emotional, and even spiritual components to that experience. The CX Must-Haves.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.

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Set Employees Up for Success: Using Onboarding to Increase Engagement and Retention

Speaker: Jennifer Currence, President, The Currence Group

July 3, 2019 11:00 AM PDT, 2:00 PM EDT, 6:00 PM BST.

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Preventing Workplace Violence and Complying with California’s New Legal Requirements (SB-553)

Speaker: Speakers:

Join WILL Interactive’s David Versaw and Chris Stezin to gain insights into employer obligations under California law and discover how to access WILL's: Free Workplace Violence Prevention Plan development tool Free Violent Incident Log Template Free Workplace Violence Prevention poster WILL’s Workplace Violence Prevention and Active Threat Response (..)