Gianna Scorsone of Aircall: “Create strong processes”
Thrive Global
MAY 8, 2021
Create strong processes. Especially when our teams went remote, it was never more important to have processes for reporting, team improvement, and honest communication. As part of our series about the “Five Things You Need To Be A Highly Effective Leader During Turbulent Times”, we had the pleasure of interviewing Gianna Scorsone. As the GM and Head of North America at Aircall, Gianna Scorsone empowers employees and oversees every department spanning the customer journey spectrum?
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