April, 2008

Culture is a destination not a starting point

Transparent Office

I was just checking out the results of the recent AIIM Survey on Enterprise 2.0. (My My company, Socialtext, was one of the underwriters.) There's a lot of great material there about how managers perceive Enterprise 2.0. I was particularly struck by how prominently culture appears as a theme in the responses. There is a view out there that an organization needs to have a "culture of collaboration" culture in order to successfully employ wikis and other Enterprise 2.0 tools.

Look At Yourself First When Employee Performance Falters


When an employee''s performance falls below expectations, the natural reaction is to blame the employee first. Employees are responsible for meeting (or exceeding) expectations and when they don''t they are surely doing something wrong, aren''t working hard enough or just can''t do the job. And with some employees, one or more of these might very well be the case. But an employee''s performance is also tied directly to the quality of management oversight and assistance.

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Laid Off with No PTO

Evil HR Lady

My husband was fired March 25 without notice. They were "restructuring". My husband was due to start his vacation the day after - on March 26. Nothing like trying to figure out if you qualify for food stamps to get you in that vacation mode!! My question is - He had 200 hrs. of PTO and now they say "It is not our policy to pay PTO". Is there any recourse to get that PTO??!! If you live in California, my understanding is yes, they have to give it to you. If you live elsewhere--well, no.

Attack at the top of the hill


Go on the offense in the war for talent when your competition is hurt. Yes you hurt too but winning in business or in bike racing is a relative game – very relative. Of course you are stronger and feel more confident in your ability to sprint and attack when you are warmed up and […]. Strategic HR Recruiting

How Businesses are Managing the New Reality of Work: A Paycor Survey

We wanted to know how COVID-19 impacted businesses and their workforces. Did they need government funds? How many workers did they layoff or furlough? Are employees working from home now? How’s team morale? And perhaps most importantly, what are their plans for the future? This guide offers a pretty good idea of how business leaders are feeling, what keeps them up at night, and what approaches they’re taking to solve problems. Download the guide to see all the survey results and where your organization might stand comparatively.

Spring clean your knowledge

Knowledge Musings

Spring (supposedly) is on its way. Now is a good time to reflect on what knowledge and information you hoard and what you can safely dispose of. What prompted me to write this piece was an article I wrote on knowledge auditing, that has been reprinted on KnowledgeBoard under the title Cleaning Out The KM Closet. Complete with a picture of a broom, it prefaces the article by pointing out that organizations often overlook what knowledge and information they already hold.

More Trending

Socialtext People is in-the-Flow!

Transparent Office

Socialtext announced two major product announcements today: Socialtext People and Socialtext Dashboard. I'm excited about Dashboard, but People really rocks my world. A lot of the coverage of People is calling it "Facebook for the enterprise" That's a fair description, but it misses what it is to me the coolest thing about People: Its in-the-flow -ness. I love the way Facebook, LinkedIn, and other social networking sites organize content around people and relationships.

Tools 43

High Performers and Your Organization


We define a high performing employee as someone who meets or exceeds reasonable, but demanding expectations on a consistent basis. We are continually amazed at the number of organizations that have an unacceptably low percentage of their total employee base represented by high performers. A significant problem in many organizations is that management overrates the performance of employees. This is significant because it speaks to the quality of management in place as well.

Don't Rationalize Poor Performance


Some managers and owners make excuses when their businesses or operating units don''t perform as expected. While there are extenuating circumstances that can affect bottom line results, the reasons for underperforming generally lie in ineffective management. Too often we hear managers rationalizing poor decisions or inaction.

The Struggle Between Efficiency and Effectiveness


Business books, magazines and newsletters are full of recommendations about becoming more efficient. They talk at length about the importance of the bottom line and incremental gains from reengineering and total quality efforts. And they talk about how technology can provide a real boost in efficiency. But with all this talk about efficiency, are we losing something in terms of being effective? To distinguish between effectiveness and efficiency, a brief definition should help.

Mission Critical: Leveraging Learning Engineering to Drive Digital Transformation

Speaker: Trish Uhl, Founder of Owl's Ledge LLC and the Talent & Learning Analytics Leadership Forum

Digital is disrupting every part of an organization's value chain at a record pace, creating a critical need to transform operations and employees' ways of working. Formal training alone can't keep up; it's often too slow, too generic, inconvenient, inefficient, unduly expensive and lacks or lags methods for measuring business-related effectiveness. Trish Uhl show you how to start leveraging Learning Engineering, a multidisciplinary approach that combines modern technology, data analytics, decision science, learning sciences and change management with human-centered engineering design methodologies to ultimately deliver targeted learning outcomes and business results that keep pace with the business and merge learning into the flow of work and lead Digital Adoption.

Deal With Laziness


With productivity being such an important factor in profitability, it is critical that managers and supervisors deal with employees that simply don''t work hard enough. Too much time spent on personal phone calls, extended breaks and lunches, slowness in work and visiting too much among co-workers are all things that should be addressed swiftly. An employee must understand the expectation of hard work. When a manager or supervisor ignores "lazy" behavior he/she is essentially endorsing it.

Advantages of HR Technology


A large portion of companies are still using the traditional pen and paper for performance reviews. Companies need to assess the benefits of an online performance management system opposed to the traditional reviews. Below are the benefits that the ReviewSNAP Performance Management System offers. Real time updates to goals, feedback and reviews: If an employees’ goals are changed or feedback is given for an employee it is updated in real time and can be viewed right away.

Conduct Effective Performance Reviews


There is an age old process conducted in most organizations, large and small, known as performance review or performance appraisal (the term performance review will be used primarily in this article). The importance of providing feedback to employees cannot be overstated. But doing so in the proper setting, context and manner is critical to carrying out successful performance reviews.

Pyramids and Hierarchies

Transparent Office

I was talking today with Michael Kieran, our newest Customer Success Manager at Socialtext, about structure in wikis. As I've blogged about before, it's very important for a wiki to have some structure. WIthout structure, people get confused, lost, and according to my friend Barry Schwartz the author of the Paradox of Choice , depressed.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Why Didn't You Hire Me?

Evil HR Lady

A friend of mine asked me this and since I am not in HR, I wanted to get a professional opinion. She had an interview a few months ago, and a couple of weeks later found out she didn't get the job. Last week she saw that the company is advertising the position again, so she forwarded her resume to them again and said she was still interested. The response she got back was an email stating they are "pursuing other candidates".

Taking Advantage of an Exempt Employee

Evil HR Lady

I’m a medical administrator of a nonprofit organization. I am married and have young children. When I was hired, my job description indicated that my work was split between 50% patient care and 50% administrative and I was told it was a 37.5 hour work week. I didn’t quite understand what exempt was at the time. I generally worked between 40 – 45 hours a week. Two years ago, my new boss changed my job description despite my protests and indicated that it should be 80% patient care and 20% admin.

A Philosophical Job Search

Evil HR Lady

Hello, Evil HR Lady. I've got a question that may be a bit personal, but hopefully it's still general enough to be useful to you. I'm a philosophy major. (Go Go on, laugh, get it out of your system.) Looking at postgraduate career paths, HR is a remarkably appealing option, but I'm worried about whether my BA would be taken seriously when I'm looking for jobs. Am I fussing too much, or could this be a real handicap after graduation?

HCM is good for the Green


Recently Saugatuck Technologies released a study showing that SaaS (Software-as-a-Service) Human Capital Management software contributes at least 2-3% to top line growth – definitely good news for companies seeking more green. An article in this week’s San Francisco Chronicle made me start to think about another kind of green – the environment. Human capital management […].

How to Elevate Employee Voice to Guide a Culture Transformation

2020’s boldest people leaders are building and living core values along with their employees. Elevating Employee Voice engages an organization’s “collective hearts and habits” to drive transformation at scale. It connects every individual, manager and team in an authentic dialogue to create shared alignment, ownership and trust in the path ahead.

Better HR Through Laziness

Evil HR Lady

If you just read this blog, you would think that I've reached sheer laziness judging by the number of posts I've written lately. Rest assured that is not the case. I'm still working on the nightmare, soul sucking project at work and I am 37 weeks pregnant, so two projects at once. Hopefully the latter will have a better outcome than the former.) Nevertheless, in my lack of laziness, I still manage to read interesting blogs. I found this post, Better Parenting Through Laziness.

English Only

Evil HR Lady

Can you require the "ability to speak, read and write in English"? Or is this a surefire discrimination issue if the applicant meets all other job qualifications? Absolutely you can require this--if the job actually requires you to speak, read and write English. For instance, my job absolutely requires those skills. I have to do a lot of communicating in English, written and spoken. It would also be a bonus if I spoke Spanish, but I don't.

Employees Want More Work? (Not Less?)


I’m happy to post this guest blog by Doug Klein President of Sirota Survey Intelligence and one of SF Research’s Thought Leader partners. Doug will present findings from resent research on this topic with us in a webinar next week. Join us then to learn more. Well, not really. What employees truly want is […]. SuccessFactors Research Talent Management Employee Engagement Workforce Performance Management

Fun Appraisals

Evil HR Lady

The owner of the company I work for has tasked me with coming up with a way to make employee evaluations “empowering and fun”. While I understand how to use employee evaluations in an empowering way, I have absolutely no idea how to make them “fun”. Furthermore, I’m not sure making them fun should be the goal. Aren’t they supposed to be objective? And since “fun” is a subjective term, doesn’t that make it impossible to do?

Group Demonstration Webinar: 100% Remote New Employee Onboarding

Speaker: David Secunda, CEO, WorkBright

Companies are looking to adjust their new hire onboarding to accommodate unique ‘social distancing’ challenges like securely collecting personally identifiable information and understanding new compliance regulations like Form I-9 verification. Join Workbright on Thursday, August 27th, to get a first-hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.

Tattle Tales

Evil HR Lady

I am the HR and Finance Manager of a small company, 15 employees. I have been at this job for 6 months and my previous employment focused more on finance so my HR experience is very limited. The issue that I am having is that I know one of my co-workers has been job-hunting and has recently gone on a third interview with one particular company. How do I know? She told me.

What’s the time? – It doesn’t matter it’s always now…


I was preparing for a presentation about change management and how HCM technology drives results that I plan to deliver at an HCM conference when I saw this video. I must say that Sam Zell really nails it when addressing the staff at Chicago Tribune. This 6 minute video clip is so telling, inspiring and […]. Uncategorized Employee Engagement HCM Talent Management

Video 40

Do you look forward to coming to work?


While the world is experiencing a war for talent, each region has its own, unique talent related challenges. Indeed there are local talent management phenomena, as Jason Averbook from Knowledge Infusion and I discussed in his recent blog. In some European countries a lot of businesses carry a huge cost for people on sick leave. […]. SuccessFactors Research Employee Engagement

Overworked--Managing the Boss

Evil HR Lady

I began my new job at Large Multi-National Company in a small division. I was hired into the finance department to deal mainly with fraud detection/prevention and accounts receivables. At the time I was hired there was 1 other person working in finance, and that was the CFO of this particular division (a very nice guy).

COVID-19: Returning to the Workplace in a New Reality

COVID-19 has created a new set of risks that require a new way of working. Download Gallagher’s latest COVID-19 report for insights into encouraging resiliency in your people, building confidence in your organization, and preparing for the future of work.

Motivating Employees

Evil HR Lady

I'm executive director of a small nonprofit with a total of three employees. I have one employee who works hard and one who does not. However, they like to talk instead of working a bit much. How does one get the point across that although you don't expect them to keep their noses to the grindstone from the minute they walk in the door to the minute they leave, you do expect them to work most of the day without sounding like a total Grinch? Well, why don't you want their noses to the grindstone?

The war for talent goes global


Few industries are so intensely engaged in the war for skilled people as is the high tech industry. Talent is everything. Microsoft and other powerhouses have been lobbying for more immigrant visas for skilled workers from abroad, which is illustrative of one way companies are dealing with the issue at hand – finding net new […]. Recruiting Talent in High Tech

Helpful Hints From Your Evil HR Lady

Evil HR Lady

If you get paid twice a month (usually the 15th/30th of each month), you get 24 pay checks a year. If you get paid every other week (usually Fridays), you get 26 pay checks a year. Therefore, a paycheck for scenario 1 is not going to equal a paycheck under scenario 2. Questions about this are not urgent. And questions about tax withholdings--well, those should go to payroll. The IRS has their rules, payroll has theirs and the Evil HR Lady does not want to get in the middle.