Remove HR Software 1 Remove Knowledge Management Remove Video Recruiting
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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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Top 10 Knowledge Management Software in 2023

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Knowledge Management (KM) is an essential aspect of any organization that wants to streamline its operations and stay ahead of the competition. KM software is designed to help organizations capture, store, organize, and distribute information and knowledge effectively. 10 Best Knowledge Management Tools for 2023 1.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

For call centers, the time is ripe to adopt cutting-edge solutions – AI, IoT , 5G – while boosting agents’ Emotional Intelligence (EI). In 2024, the ultimate goal is to cut costs and streamline operations as organizations use technology to improve agents’ results, customers’ experiences, and companies’ returns. What Is a Call Center?

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10 Best Digital Workplace Software in 2024

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Digital workplace software plays a crucial role in enabling remote and hybrid work environments, improving collaboration, and increasing overall productivity. In this article, we will explore the 10 best digital workplace software solutions in 2024, each offering unique features and capabilities to enhance your work experience.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. Customer service skills are optimized when organizations move away from the rigidly structured coaching system in contact centers. — 3) Utilize Collaboration Tools.

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6 SharePoint Alternatives to Consider for Effective Employee Communications

Staffbase

In addition to its robust document management capabilities, many companies also attempt to use SharePoint as a communications tool, leveraging it as an intranet platform to connect teams, share updates, and facilitate internal communications. However, when it comes to employee communications, SharePoint often falls short.

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10 Best Remote Work Tools for Remote Teams in 2023

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In 2023, remote work has become an integral part of the modern work landscape, and the right tools can make all the difference in ensuring productivity and collaboration among remote teams. From project management to communication and file sharing, the right software can streamline workflows, boost efficiency, and keep remote teams connected.