HSD Metrics

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Employee Experience (EX) is a Journey, Not a Destination

HSD Metrics

Is employee engagement one of your top priorities in 2024? According to Gartner, Employee Experience (EX) is the way in which employees internalize and interpret the interactions they have with their organization, as well as the context that underlies those interactions. Employees are unique, they have specific needs and personal perceptions, gathering individual data and insights can guide your EX action planning in a more meaningful and transformational way.

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Use Exit + New Hire Surveys to Keep Talent

HSD Metrics

According to SHRM, it takes an average of 44 days, and often longer, to hire a new employee. In addition to the number of days it takes to recruit talent, there are hiring costs that could hit nearly $20,000, such as using in-house or outsourced recruiters, advertisement costs, HR and management time allocated for coordination, interviews, onboarding & training, etc.

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The Changing Landscape of Employee Engagement: A Post-Pandemic Perspective

HSD Metrics

The pandemic has changed the employee engagement landscape, with a rise in Gen Z workers, healthcare workers leaving due to burnout, hybrid work becoming more prevalent, employee participation declining, along with so many more. Organizations must adapt to these changes and employers must offer competitive compensation, work-life balance initiatives, and training opportunities to attract and retain talent in this new post-pandemic era.

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How to Use Exit + Stay Surveys to Keep Talent

HSD Metrics

Our innovative clients are using exit data to enhance their employees’ experience and preventing turnover by linking those insights to their active employee listening strategy. Case Study Summary: Retain employees with specialized skills by leveraging exit data and stay surveys Issue: Client was losing employees who were difficult to replace but were not communicative with HR.

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Public/Private Partnership with the University of Louisville Identifies 4 Indicators of Employee Engagement

HSD Metrics

Survey design is often overlooked when employers are seeking to collect data from employees, but it can make or break the success of an employer listening strategy. If the survey design is under-researched, the data collected can–at best–be incomplete or–at worst–be inaccurate. While well-researched measures and assessments can help diagnose particular issues, they rarely help human resource professionals create a path for change.

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Thinking Beyond Data Collection to Improve the Employee Experience

HSD Metrics

Many employers are focused on collecting data because solid, accurate data can be difficult to come by, particularly for human resource professionals. But the journey from data collection to action is long and complex. Ultimately, the key to a successful data collection program is the impact the data has on the organization. Thus, employers who want data need to be prepared to pass through several phases to see the return on investment of time and dollars.

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Strategic Distribution of High Impact, Simple Data to Get leaders “Addicted to the Data” is a Precursor to Action

HSD Metrics

Human resource professionals are often the catalyst for improving employee engagement in organizations. One of the challenges for HR professionals is the constant need for them to roll up their sleeves and focus on day-to-day operations. As it relates to employee feedback, HR professionals are often trying to collect data, build surveys, create reports…all of the things that take time away from the high impact work of changing outcomes.

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