How Delta Is Working to Improve Its Candidate Experience by Designing for the Disappointed
Linkedin Talent Blog
APRIL 18, 2019
In a 2016 interview with NPR’s Marketplace, Delta CEO Ed Bastian was asked to describe his job in five words. For Jennifer Carpenter , vice president of talent acquisition at Delta, this answer also holds the secret to an exceptional candidate experience : caring. Without hesitation, he replied: “Taking care of our people.”.
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