article thumbnail

Wage Fixing Indictment Has Implications for Employers

ACA Times

3 minute read: A recent federal wage-fixing indictment against the former owner of a health care staffing company indicates that the Department of Justice’s Antitrust Division is taking a closer look at the competition in labor markets. Employers nationwide, especially health care operators, would be wise to take notice.

article thumbnail

HR Operations: 5 Proven Ways to Improve Any HR Team

Primalogik

The HR fundamentals include the following 10 functions : Recruitment and retention Performance management Training and development Workplace culture Employee wellness Compliance and safety Developing job descriptions Compensation and benefits Succession planning Budgeting How do performance reviews and performance management fit into HR operations?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%). Source: ContactBabel.

article thumbnail

Turnover And Retention Rates For Hotels And The Hospitality Industry

DailyPay

Because hotels are open 24 hours a day, evening and weekend work is common. The investment Hilton made is backed by the understanding that many organizations need to improve pay and working conditions if they want to compete with industries who are taking strides to take care of their staff. in the hotel and motel industry.

article thumbnail

7 Ways to Keep Call Center Employees Engaged

Achievers

One of the major themes at the 2018 Contact Center Week (CCW) Executive Exchange was the importance of decreasing the average speed of answer (ASA) times at contact centers. Your call center employees are very often the first employees your customers interact with. Those who are actively seeding discontent (20%). Source: ContactBabel.

article thumbnail

Living Wages in 2016 – How Do Employers Respond?

Astron Solutions

Seven months have passed since New York State’s minimum wage increased to $9.00 per hour, while the “fast food” minimum wage increased to $9.75 Last year when news broke on the $15 minimum wage legislation, Astron Solutions’ Michael Maciekowich noted that the impending changes caused quite a stir. in New York City.

article thumbnail

Employment laws to watch in 2018

Insperity

Employment laws continue to evolve, and 2018 will usher in some big changes in two of our most populous states, California and New York. The HR world is abuzz with all the implications of implementing New York state’s paid family leave legislation and California’s ban-the-box law, both of which went into effect January 2018.