[Video] HighGround Customer Story: Patagonia

Kazoo

When they decided they wanted to make a change, Patagonia implemented HighGround to help them better develop its workforce. In this video, Dean talks about the importance of transparency around goal-setting and coaching and how HighGround is driving better employee engagement. The post [Video] HighGround Customer Story: Patagonia appeared first on HighGround. Video coaching employee engagement goal-setting Patagonia performance management

Performance Management in HighGround Customers’ Own Words

Kazoo

The cornerstone of modern performance management is collaborative goal-setting, continuous coaching and ongoing feedback and frequent check-ins. Once those are established, think about how those ideals can trickle down to every part (and every employee) in your organization. Thinking through why this makes sense for your organization specifically will help you educate your managers on the importance of driving this frequent communication with their employees.

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Going for Employee Engagement Gold

Kazoo

Here are some parallels between the Olympics and the employee engagement in the workplace. In the same way athletes, coaches and host cities prepare for years prior to the Olympics, your employee engagement approach takes time, re-tooling and dedication. Increasing employee engagement is an ongoing effort that can never be marked as “complete” on your checklist. So practice, practice, practice and go for the engagement gold.

Defining Employee Engagement and Initiating Change

Kazoo

Employee engagement is talked about often but rarely clearly defined. and Dean Carter, VP of Human Resources and Shared Services for Patagonia recently co-hosted a webinar with the Human Capital Institute called, “ It’s Time to Rethink Your Employee Engagement Strategy. During the webinar Clare discussed the meaning of employee engagement, what the data shows and steps to take to help improve it. What does employee engagement mean?

Employee Engagement in the Healthcare Sector

Kazoo

Healthcare professionals and hospitals face a daunting reality if employee engagement is low: patients’ health suffers. Every company deals with engagement issues but no other industry is so directly tied to customer (patient) satisfaction, outcomes and lives saved. Employee disengagement also has financial implications. percentage points…The same study showed a strong correlation between engagement and reducing staff turnover.”.

Why Isn’t Your Employee Engagement Strategy Working?

Kazoo

You’ve spent time and energy developing a new employee engagement strategy. It is HR’s job to care about employee engagement, right? The CEO and senior leadership team set the tone for how the company values are carried out, how employees interact and even how often your employment engagement tools are used. If your senior leadership team doesn’t take your engagement processes seriously, neither will anyone else. appeared first on HighGround.

Employee Engagement Tools Aren’t Just Plug-and-Play

Kazoo

It’s no secret that companies are completely reevaluating their approaches to employee performance management, workforce recognition and survey programs and now looking for employee engagement tools to help support these new approaches. They’re ditching annual, paper-based and top-down processes in favor of real-time, mobile and peer-driven engagement. Because of this overhaul, you need to view your employee engagement program as a living, breathing thing.

Tools 111

Which Comes First: Employee Engagement or Performance?

Kazoo

HR has the difficult task of serving both employees and executives. They determine the processes that drive engagement and a positive company culture. While there’s certainly a correlation between engagement and performance, it’s widely misunderstood. On the surface, it would appear that an engaged workforce leads to a high-performing one. Happy employees mean productive employees, right? If engagement is an issue, take a look at performance metrics.

Q&A: Rethinking Your Employee Engagement Strategy

Kazoo

Last week we hosted a webinar with Human Capital Institute, Forrester Research Analyst Claire Schooley and Patagonia VP of Human Resources and Shared Services Dean Carter called, It’s Time to Rethink Your Employee Engagement Strategy. Check out the Q&A below: Isn’t it kind of a “chicken and egg” situation with company financial stability and employee engagement? At my company, the score from the engagement survey is used as a metric for each department.

HCI Webinar Recap: Performance Management Overhauls Are Constant Works in Progress

Kazoo

Jason Averbrook, CEO and Co-founder of LeapGen, and Laura Seamans, VP of Organizational Effectiveness for ACT, recently shared their experiences and insights during a webinar called “Workplace Engagement Decoded” moderated by HighGround Chief Engagement Officer, Andee Harris an co-hosted by the Human Capital Institute. So how can HR and organizations deliver the ongoing approach that managers and employees want?

HR TechStack – Employee Engagement Software

WhoKnows

Employee Engagement Software Definition. Employee engagement software helps organizations solicit and track feedback from their employees, recognize employee achievements, and promote positive activity. Employee engagement tools are used to draw actionable insights from employee feedback. Promote employee recognition through internal communication channels. The HR TechStack for Employee Engagement Software.

Bad Bosses: It’s Not Always Their Fault

Kazoo

As a result, engagement among their newly inherited direct reports drops, impacting morale, efficiency, the customer experience and the bottom line. It’s a recipe for failure that many organizations need to fix before their best employees get burned out from lack of direction, recognition, or development – and in many cases, all three. Managers have the opportunity to drive better employee engagement but they need the right tools in place to be successful.

News You Might Have Missed – November 22

Kazoo

Vip shared how employees expect enterprise technology to function similarly to the consumer apps they’re used to, and the role of social media in their desire for feedback in real time. How to Coach Confidence In People Who Are Feeling Defeated. This article shares lessons from a career coach on how to pull your employees out of a confidence slump. By following these suggestions, managers can help employees get back on the right track.

News You Might Have Missed

Kazoo

Check out a few of the recent stories that caught our eye as well as HighGround in the news. Video] 9 Employee Engagement Archetypes. Everyone is talking about low employee engagement levels, but are managers even thinking about this concept in the right way? While many judge employee engagement based on satisfaction and performance, this video outlines why you might need to redefine what qualifies as an “engaged employee.”.

Disrupting the HR Status Quo

Kazoo

If companies really want to turn up the dial on engagement, they need to reignite in their employees a sense of awe and wonder about their jobs. Employees with a growth mindset see failure as an opportunity to grow rather than as a limit of their abilities. Organizations can build this attitude through providing feedback channels, coaching opportunities and continuous development. If not, what steps are you taking to better engage employees?

Maslow’s Hierarchy of (Employee) Needs

Kazoo

We read a recent article explaining how Maslow’s Hierarchy of Needs can be applied to employee engagement. The author argues that in the context of employee engagement, when five distinct needs are met, people are more motivated to be a high-performing leader. As employees’ needs are met, their job satisfaction and commitment to the organization increases. A strong recognition and rewards program can ensure employees feel accepted and included.

News You Might Have Missed – May 16

Kazoo

Focus On These Three Things to Create Killer Employee Experiences. The world’s top organizations do an amazing job at these three things to create great employee experiences. Before Your Dump Your Annual Review, Ask Your Employees What They Want. Ask your employees these questions to make the transition away from annual reviews more seamless. What Emma Stone Can Teach Companies About Employee Recognition & Feedback.

News You Might Have Missed – September 27

Kazoo

Why Isn’t Your Employee Engagement Strategy Working? On paper, your engagement strategy is bulletproof. In today’s technology-driven world employees are spread out across the globe, from corporate offices to home offices. Four Tips for Tough Conversations With Your Employees. HighGround CEO Vip Sandhir chimes in to this article about how setting expectations can keep difficult conversations between managers and employees professional and productive.

4 Changes HR Needs to Make Now to Better Engage Employees

Kazoo

It’s no secret that HR departments understand why they need to focus on better employee engagement but the focus has now shifted to how to actually make change. Here are two changes that can be made to help increase employee engagement. Enable better employee performance. We know that managers don’t believe annual reviews are an accurate representation of the employee. Implement employee-created, agile and transparent goals.

Skip the Stocks, Invest in Employees

Kazoo

That means helping them understand the culture, aligning their goals to the department and company goals, and coaching them to help them grow beyond their job descriptions. All of these things are part of any good employee engagement program , which is the vehicle through which companies invest in their employees. In a new video , Virtuoso’s HR leaders talk about their own investment in their employees. Training employees can be a bit like telephone.

Have You Already Broken These HR Resolutions?

Kazoo

For many employees, January is a fresh start — A time for re-setting goals , attitudes and priorities. Many times employees will set goals but not check-in again until months later. Encourage your employees and managers to collaborate on agile goals — and make sure they have the mechanisms and support in place to adjust them when necessary. Are managers being coached on how to make these conversations more productive? appeared first on HighGround.

Bad Managers: Are They Hiding in Plain Sight?

Kazoo

Is it someone who berates employees in front of other coworkers? Are they too “into the weeds” of employees’ work? In the workplace, when a manager ditches a 1-on-1 meeting with an employee, it not only sends a strong message to the employee but it might suggest a deeper issue. Is there one manager who has never received a check-in request from an employee? Do employees on a particular team regularly solicit feedback from someone other than their direct manager?

Are 2016 Workforce Predictions Coming True?

Kazoo

In 2016 it’s imperative for managers to be supportive mentors and coaches for their teams. To learn more about how to shift the focus to coaching, Harvard Business Review featured a great article on the coaching mindset and benefits of this approach. So are their employees. Study after study has found that moving to more frequent, real-time coaching and feedback produces a more engaged, productive workforce. appeared first on HighGround.

News You Might Have Missed – August 22

Kazoo

The Latest Trend in Keeping Employees Happy? Horizon Pharma’s business was growing rapidly but they didn’t want to lose “the feeling of connnectedness” to their employees. Employees in customer service can have it rough. Here’s how to better engage customer service reps at your company: Stop Asking “How Can I Help?” Want to Keep Your Employees Productive? Going for Employee Engagement Gold.

News You Might Have Missed – June 27

Kazoo

Skip the Stocks, Invest in Employees. At HighGround, we invest in our employees every day. Check out our new blog which highlights how Virtuoso uses HighGround to invest in theirs. How to Tell if Your Leaders is Ruining Employee Retention. How Great Leadership Drives Employee Engagement. Keeping employees engaged can be challenging, but the payoff can be huge for businesses.

Behind the Crain’s Best Places to Work Survey: What Employees Have to Say

Kazoo

Well, we’ve gone behind the scenes to find out, and have learned a lot about the state of employee happiness. Employees also responded to a separate questionnaire, called the Employee Engagement Survey , that tackles their sentiment in four key areas: employee engagement, career development, total rewards and work environment. If employees don’t feel their managers and co-workers support them enough to reach their goals – they won’t.

Generation “Why?”

Kazoo

Facilitating frequent conversations between employees and managers creates more open, honest relationships. It’s about managers connecting regularly with employees to align priorities, which often change week-to-week in today’s fast-paced work environment. Employee engagement solutions like HighGround package together the tools you need to properly manage all your employees and retain top talent. appeared first on HighGround. “But why?”.

How to Change the Perception of Feedback

Kazoo

While there is no shortage of employee engagement strategies, one tactic they typically have in common is giving and receiving feedback. Whether it’s a performance review or a coaching session, or a reward or recognition, in each of situation, employees receive some type of feedback. So, if feedback is so critical to employee engagement, why does the word evoke a feeling of dread? Train employees to deliver it. Coaching.

The Big Question: Do You Have People Data?

Kazoo

Picture this: You’re responsible for employees spanning several offices. Measuring Every Type of Engagement. Today, analytics are empowering HR with the same holistic view into employee engagement. Solutions like HighGround offer visibility into three major areas: Performance Management – Organizations that move toward a frequent cadence of performance development get richer data. Platforms like HighGround empower peer-to-peer, top-down and external recognition.

The Retroactive vs. Proactive Performance Management Approach

Kazoo

This week we’re going to discuss the administrative burden of current processes, how to shift toward the continuous feedback approach and why this transition can be made seamlessly using employee engagement solutions. It’s unreasonable to expect employees to accurately remember projects that took place six months ago and recount them during annual reviews. Quick conversations where employees are empowered to ask for and give feedback are much more efficient and productive.

A Tale of Two Employees [Video]

Kazoo

Let’s talk about employee turnover. A recent Business 2 Community article reported, “In real terms, it’s somewhere around 150% of an employee’s salary. The best time to start addressing employee engagement is… yesterday, actually. If your company has significant hiring plans, you can’t afford to implement an engagement strategy next year. Companies have an opportunity to engage employees on their very first day.

How High-Performing Companies Manage Employee Performance [New Research]

Lighthouse

Recently we wrapped up an amazing new project, the 2017 Lighthouse Research Performance Management, Engagement, and Business Results study. This provided some amazing insights and has given us a great picture of how employers can fight back in the ongoing battle to keep great talent while simultaneously keeping them highly engaged. Hat tip to the great team at HighGround for underwriting the webinar and upcoming report delving into the research. Coaching for development.

News You Might Have Missed – June 27

Kazoo

A coach wouldn’t give feedback to a player once a year; managers shouldn’t either. How can HR adapt to this multigenerational workforce and engage every type of employee? You might be surprised but they want the same thing as everyone else when it comes to employee engagement. Solutions like HighGround can ease the administrative burden of outdated performance management processes and put effective strategies such as goal setting and coaching into place.

The Workplace in 2016: A Melting Pot of Needs, Values and Lifestyles

Kazoo

Companies need to plan training, communication and coaching for employees whose ages span over 50 years. HR needs to adjust to this fluidity by adjusting its approach to hiring, retaining and motivating employees. Today robust employee engagement platforms are adaptable to every generation’s workplace needs and empower continuous feedback, goal-setting, recognition and surveys — all of which reinforce a unified company culture.

Let’s Talk About Goals

Kazoo

In What Famous Quotes Teach Us About the Goal Pursuit Journey , we share how wisdom, like the quotes above from ex-NFL coach Vince Lombardi and businessman J.C. Penney, can help HR professionals shape employee goal processes that lead to success. Download our newest eBook to learn how goals can lead to sky-high employee engagement. The post Let’s Talk About Goals appeared first on HighGround.

News You Might Have Missed – March 30

Kazoo

Check out a few of the recent stories that caught our eye as well as HighGround in the news. Our CEO, Vip Sandhir, spoke with Business News Daily about simple ways that employees can be more productive at work. It’s not all on the employees’ shoulders – companies can recognize and reward employees for participation in wellness programs that help boost productivity. Q&A: Rethinking Your Employee Engagement Strategy.

Top Funding News in the HR, Recruiting and Benefits Space | 2016

Advos

to help small businesses create employee retirement accounts. Million in Seed Funding to Change the Way Employees Get Paid. Culture Amp Plugs Into $10M to Gauge Employee Sentiment. HighGround Closes $7.6M LLR Partners Invests in SaaS Employee Benefits Administration Platform, benefitexpress. Sign-up to get our weekly recap of funding announcements, M&A and partnership news from the HR technology, recruitment, talent management and employee benefits space.

4 Employee Development Ideas to Help Promote From Within

Kazoo

Promoting current employees also leads to better performance. But beyond cost and efficiency, internal promotions also increase morale and help build a company culture in which employees feel valued and as a result, more engaged. While it’s true that you can select decisive, independent new hires, it’s unlikely that most of your employees will be prepared to move up the ladder without a heavier hand in their growth.

HR TechStack – Performance Tracking

WhoKnows

It helps organizations establish employee performance standards and enables managers to evaluate employees’ job performance in relation to these standards. Performance management systems are used to manage employee progress, performance, and development in relation to organizational goals. To qualify for inclusion in the Performance Management category, a product must: Facilitate the employee performance review process. Qualtrics Employee Insights. Engagedly.

Analyze THIS: What HR Experts Shared in March

Kazoo

This month we learned just how serious one celebrated leader takes engagement. A year-old video of Geno Auriemma , head coach of the University of Connecticut women’s basketball team, went viral recently when he shared he wouldn’t – and hasn’t – hesitated to bench even his best players if they aren’t engaged in the game, have the right attitude or share the team’s mindset. We think more managers should use body language as a way to gauge engagement and value to a team.