Remove customer
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Organizations: Start Thinking About the Connected Customer

HR Bartender

All that being said, I do realize that the conversation about generations doesn’t seem to be going away, so I wanted to share with you a new generation: Gen C, also known as the connected customer. What was interesting about Generation C, the connected customer, is that it wasn’t age related. Now take this down to the employee level.

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How HR Can Create a Customer-Centric Culture

Analytics in HR

The business case for customer-centricity is clear. Organizations with customer-centric cultures are 60% more profitable , and 90% of organizations state that they compete on customer experience alone. In this article, we explore the role of HR in creating an authentic customer-centric culture.

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LGBTQIA+ Jobseeker Support: A Customized Approach

EDSI

EDSI is answering the call of LGBTQIA+ jobseekers to create customized job search workshops and resources, and provide groundbreaking programming aimed to support this community and encourage workplace inclusivity.

Resources 215
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3 Important Data Security Considerations When Delivering Analytics To Your Customers

Visier

Since your customer data is complex, it might seem equally as complex to keep all their information safe. That’s why we’ve spent the last 10+ years building and refining the most advanced security models for our customers. One of the top concerns HR leaders have related to people analytics is ensuring data security.

Analytics 536
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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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WorkTango Employee Spotlight: Vincent G., Customer Support Specialist

Kazoo

However, we couldn’t do what we do without the incredible employees who support and empower our customers every day to improve (work) lives. For our next feature in our Employee Spotlight blog series, we’re highlighting one of our amazing Customer Support Specialists here at WorkTango: Vincent G.

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How HiBob’s customized implementation process sets our customers up for success

Bob

And for customers adding extra modules, such as Talent and Compensation, implementations typically take just an additional 20-30 days per module. Our customer Melio, a 600+ employee company, went live in just 31 days! You can then iterate and customize to get additional insights for your specific company needs.

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Data-Driven Marketing 101

Here’s what’s covered: How data-driven marketing drives the customer experience. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

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2020 Database Strategies and Contact Acquisition Survey Report

Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging.

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Sales Effectiveness: The B2B Sales Leader's Guide

You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention

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How to Stay Competitive in the Evolving State of Martech

How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”

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How Intent Data Helps Marketers Convert A-List Accounts

We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers

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Drive GTM Efficiency with Tech Stack Consolidation

With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors. Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise.