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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. We started with a dinner the night before where participants had a chance to meet informally. We learn when we talk.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

In recent months, hybrid work has been one of the big topics of the Josh Bersin Academy’s ongoing Big Reset executive working groups. Advertisement What we are seeing is that developing an effective, safe and productive approach to hybrid work takes planning and work across the enterprise. Others may have more relaxed policies. (In

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

Organizational learning is a broad topic; it can cover areas such as product-market fit, your ideal client, or product development. There are three key results to organizational learning: Knowledge creation – Recognizing new insights into the organization. Your customers are leaving because your product is not easy to use.

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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

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Staying Together While Working Apart

Conversation Matters

Here are some tips about how those experienced teams stay connected: Manager 1:1s with team members. Oscillating between virtual and in-person meetings. Effective online staff meetings. Manager 1:1s with team members. TechnipFMC’s Knowledge Management team of 12 members, is remote. Online social hours.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

While the amount of time, risk and financial investment in new products used to be relatively large, businesses can now leverage real-time consumer data to constantly evolve existing products and test out entirely new ones. Design thinking is an approach to generating new solutions that specifically meet customer or stakeholder needs.