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I recently conducted a study of eleven non-profits to find out howknowledgemanagement (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledgemanagement strategy based on the findings. Staffing KM Positions.
In this video I describe the Three Eras of knowledgemanagement that I have previously written about on this blog, Where KnowledgeManagement has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas. Zhenshen, China.
You need a knowledgemanagement strategy. Put simply, knowledgemanagement is the way an organisation shares information. The solution: you need a knowledgemanagement strategy. What is a knowledgemanagement strategy? A knowledgemanagement strategy is your plan to get there.
I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. It’s the wrong question!
Managers can leverage knowledge provided by the offboarding process to make changes and help the entire company to grow wiser in hiring and minimise the impact of employee separation. An offboarding process helps managers improve engagement and reduce employee turnover by understanding why they decide to go. Recruitment.
We’ve not modernized learning-management technology and processes to complement the way consumers consume and learners learn. Learning management should upskill and empower your workforce through learning practices and tools that focus on skills, knowledge and abilities. Organizing Data as Knowledge, Delivering It as Learning.
I recently had the opportunity to conduct a Webinar on how to design Webinars – modeling some of the effective practices that shift a Webinar from being informative to being really interesting and involving. One of the most effective ways to make a Webinar more interesting is to stream video of the speaker.
I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. It’s the wrong question!
One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. Before you do another exit interview or elicitation, think about that box of Lego blocks. .
From hiring to reviews to D&I, HR leaders are tasked with many initiatives at once and this can often create disjointed, one-off comms plans,” he says. We still see risks with knowledgemanagement-based tools. Mercer’s Johnson says that despite ongoing improvements in these digital tools, challenges remain. “We
He was talking about knowledgemanagement. Yet the difficulty in finding and then tapping into this knowledge quickly and easily can waste hours out of an employee’s working week. Sophisticated software can often streamline company processes and alleviate workloads for time-strapped staff.
Leverage video to pre-record messages from HR leadership Allow for 1:1 video meetings between employees and either your vendors, your on-staff HR team, or a third-party benefit coach. Video is a proven method for improving knowledge in common healthcare terms, situations, and programs available to them.
How to create an effective organizational learning strategy. Knowledge retention – Turning individual tacit learnings into clearly documented information. Knowledge transfer – Sharing the learnings with the business. For example, imagine you work for a Software as a Service (SaaS) company.
Probably looks like this: Hundreds of emails, an inbox full of urgent requests, managers demanding quick hires, employees feeling burnt out, and leadership asking you to do more with less money and fewer resources. Each departure represents a real impact on team dynamics, organizational knowledge, and overall productivity.
Yesterday we looked at part of our recent interview with Ari Bixhorn, Vice President of Marketing, at Panopto concerning the loss of company knowledge when employees leave an organization. Today we’ll look at how not being able to access information creates frustration among employees. Source: wildpixel / iStock / Getty.
Even if only a portion of the team can meet they will still be able to compile a richer and more complete picture than sequential interviews can produce. As experts we have a hard time being able to imagine what it is like not to know and we therefore leave out critical elements needed to make effective use of the knowledge.
Managers can feel equally in the dark, unaware that a team member might need information for a report, is being overwhelmed with requests, or that a project is falling behind schedule. . Here is how TechnipFMC deals with both of those issues. TechnipFMC’s KnowledgeManagement team of 12 members, is remote.
Communication technology and software are constantly improving and evolving. We are accustomed to regularly scheduled software updates, new releases, and exciting new features. New releases may not integrate well with other software that you use or be tedious to install if you wait too long between releases. Click to Tweet 4.
customer experience, I had the pleasure of interviewing Lindsay Kirsch. With certifications as a Professional Behavior Analyst, KnowledgeManagement Professional, and a Six Sigma Greenbelt. With certifications as a Professional Behavior Analyst, KnowledgeManagement Professional, and a Six Sigma Greenbelt.
In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Guided Onboarding Mastery During mentorship programs, especially during new hire onboarding , pair trainees with experienced employees who act as mentors. What is call center software?
Communication tools are apps or software that allow employees to communicate with each other. This is a wide category of workplace tools, which includes everything from collaboration and project managementsoftware to tools that enable strategic, top-down communication. What is a communication tool?
Digital skill levels can be easily assessed through the use of surveys, focus groups, and interviews with key stakeholders or a random selection of remote workers. Building clear processes on how people can share their thoughts, ideas, and comments asynchronously is one way to ensure all voices are heard.
This is a group of lawyers (primarily) who are very interested in knowledgemanagement in the legal profession. Does Enterprise 2.0 = KnowledgeManagement 2.0? Carl Frappaolo and Dan Keldsen from AIIM kicked off the day, talking about the topic of how KM is growing and changing in response to Enterprise 2.0.
We reached out to successful leaders and thought leaders across all industries to glean their insights and predictions about how to create a future that works. And what strategies would you offer about how to reconcile those gaps? Knowledge assistants?—? We already use quantified self nudges for fitness in our personal lives.
The 70:20:10 framework isn’t about how to design learning. Coaching and mentoring – Developing managers and leaders through one-on-one sessions can be an effective way to build a succession or replacement plan. It can also help the organization’s knowledgemanagement efforts.
This could be more effective for use cases like sales calls, interviewing, and executive coaching. Multimodal : Images, audio, video, and avatars will open new doors (and traps) for content creation and delivery. How to Get Involved Send us ideas or questions. We’ll make it easy to stay up to date with all the advancements.
Communication technology and software are constantly improving and evolving. We are accustomed to regularly scheduled software updates, new releases, and exciting new features. New releases may not integrate well with other software that you use or be tedious to install if you wait too long between releases. .
We’ve created this guide to help you build the perfect internal Knowledge Base. In it, you’ll find actionable advice on how to plan, design and build your company wiki. We’ve kept it in plain English, avoiding jargon whenever possible, much in the same way we advise you to do in your Knowledge Base.
The Bamboo Project Blog « A Librarian Asks "Whats the Big Deal About Blogs?" | Main | Mojiti--Tool for Annotating Videos » Organizational Barriers to Using Web 2.0 But as tools become easier and easier to use, reality is that non-technical people can certainly learn how to use what were once highly sophisticated technology tools.
Your job, then, is to allay these unfounded worries — and to prove to your employees that their knowledge sharing efforts will only lead to good things for them, career-wise. We’ll revisit how to do this in more detail later on. And, again, your employees need to have ample time to create these knowledge assets as needed.
While there may always be a place for very structured "event-based" learning, I think that we can get more "bang for our buck" if we think about how to help staff use a variety of tools to construct their own learning experiences. But through my own personal experiences with Web 2.0 This is why I put Amazon in my PLE.
Advertisement Continue to build out a collaborative technology platform Vendors like Zoom, Microsoft, Cisco, Salesforce, Google and Facebook are pouring billions of dollars into tools for virtual meetings, collaboration, knowledgemanagement, safe workplaces, wellbeing and video sharing. The innovations are astounding.
This includes everything from the software and hardware they use to the digital communication channels they rely on to collaborate with colleagues and managers. This means promoting digital literacy, training employees on how to use new digital tools, and encouraging experimentation with new technologies.
Organizations offering a combination of in-person and remote employees will also have a larger talent pool to work with, as they will no longer be confined to hiring employees in specific geographical regions. . Even if they join via video, there are potential side conversations they may miss out on. Communicate your plan.
Such an approach helps HR design better products and services to proactively manage differences of opinion or perspective. Use design thinking and empathy tools like personas, experience mapping and human-centric interviews to incorporate the employee voice into the design of HR products and services.
Cross and Sproull conducted in-depth interviews with each of these project managers to explore what they learned through the conversations they chose to have. The country office decided to tap into this knowledge through a [face-to-face] 2-day Peer Assist. Finally the viewer sees “the rest of the story” of the original video.
Why companies are reconsidering Poppulo in 2025 Poppulo has long been a trusted name in internal email software , but as workplace communication evolves, many companies are looking for a more integrated and strategic solution. Large enterprises with a strong need for AI-driven intranet and knowledge-sharing tools.
This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. It’s less of a chatbot and more of an intelligent knowledgemanager. The Friday show is interviews with key executives. [00:02:09]
Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. This video by John Sumser is his talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic. Tools like Socrates.ai
Today Im getting to the real meat of Glens question, which is how to support staff in creating and using their own PLEs. Ive written before about how to create a learning climate here and here and I think that without this critical component, PLEs are really dead in the water. Learn more here.
According to Josh Bersin, the value of the EX industry rose to $15 billion during the pandemic, which included surveys, feedback, case and knowledgemanagement, and other developments. Screening call / one-way videointerview. Face-to-face interview (be it video or in person). The application process.
It signals that this platform isnt just another piece of intranet software its your companys space to connect, collaborate, and stay informed. How to choose the best name for your company intranet (with examples) No one has invented the perfect intranet name generator (yet) but that doesnt mean you have to start from scratch.
Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Rights group files federal complaint against AI-hiring firm HireVue, citing ‘unfair and deceptive’ practices Link ». Google Cloud launches AI-driven management platform to tame network complexity Link ».
10 examples on how to use an intranet The following ten use cases highlight the versatility of intranets in enhancing communication, collaboration, and overall efficiency within an organization. For example, a marketing team could use the intranet to plan a campaign, track progress, and collaborate on content in real-time.
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