Remove Knowledge Management Remove Metrics Remove Survey
article thumbnail

International Hiring Readiness Checklist

HR Stacks Blog

Tie your hiring plans to metrics like customer satisfaction, revenue in new regions, or market share to make sure its all aligned. Tools such as Microsoft 365, Google Workspace, Slack, and Zoom facilitate real-time communication, document sharing, and project management. Effective Onboarding Process 9.

article thumbnail

Microsoft Viva is Retiring: What HR Teams Should Do Next

Peoplebox

For HR teams and knowledge managers, this means rethinking how you’ll handle everything from new employee onboarding guides to quarterly performance tracking. Comprehensive Employee Engagement : Gather continuous feedback with automated engagement surveys, performance reviews, and check-ins. Easy Integrations : Peoplebox.ai

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Best AI Tools for HR in 2025: Smart Hiring, Performance & Engagement

Engagedly

How AI Steps In : Sentiment Analysis : Tools like Lattice and Workday’s Peakon analyze emails, surveys, and casual interactions to gauge employee morale and detect disengagement in real time. Marissa AI : Offers feedback prompts, summarizes surveys, and generates OKRs, IDPs, and job descriptions using best practices.

article thumbnail

The Best Workvivo Alternatives for Internal Communications in 2025

Staffbase

Mobile-first communication A fully-featured employee app with two-way chat, surveys, video updates, and digital signage support. Strategic communicators aiming to move beyond output metrics (emails sent) to measure alignment, sentiment, and the true impact of their messaging. Good for knowledge management in content-heavy businesses.

article thumbnail

SumTotal Wins TSIA’s STAR Award for Transformation of Support Services

SumTotal

We created a self-service Knowledge Management portal and the mySupport mobile app, the first customer support app designed for the corporate learning industry. Both self-service platforms enable customers to resolve or triage a wide variety of issues on-demand directly. Enhanced self-service product embedded support.

article thumbnail

The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing.

article thumbnail

2024 Top Trends in Employee Engagement for Internal Communications

PoliteMail

Personalized communication enhances engagement and fosters a sense of belonging among employees. Farewell Annual Surveys: The Power of Frequent Surveys and Polls Annual surveys have long been a staple in gauging employee satisfaction and engagement. Happiness is a difficult metric to capture.