INDUSTRY INSIGHTS YOUR PEERS ARE READING
Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Comfort – They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. MORE
“According to the 2017 Strategic Onboarding Survey Report by HR Daily Advisor and SilkRoad, 45% do not evaluate their onboarding programs.”. This should be benchmarked over time as you introduce a strategic onboarding process that incorporates feedback, check-ins, and goal setting. MORE
And content will be an even bigger focus for hiring in 2018, as both Facebook and Google became key players in the jobs market in 2017. MORE
Benchmarking. With Workday Benchmarking , delivered via the Workday Data-as-a-Service (DaaS) offering, customers can gain a better understanding of their company’s relative performance in comparison to peer organizations. With these benchmarking insights, business leaders can make more informed decisions on what actions to take to achieve optimal performance. Human Resources diversity and inclusion pay equity Workday Benchmarking Workday Human Capital Management MORE
It’s a known fact that approximately 92% of companies run employee engagement surveys in one form or another and remain a critical organisational metric. Another risk of customising your survey questionnaire is that they cannot be validated statistically or benchmarked against standard engagement scores. Survey Questions Related to Organisational Goals, Mission and Purpose I understand the strategic goals and mission of this organisation quite well. MORE
It will also provide a good benchmark to measure the progress of digitalisation. What metrics have been deployed to understand and measure the digital skills and capabilities. All the above points while critical while assessing the current state of digitalisation, will also help to highlight the opportunities as well as the challenges that the digital transformation mission is likely to face. Metrics : Assess how to measure the success of the mission. MORE
Top Pain Points Felt by Today’s Communicators Source: 2017 Survey by SocialChorus & And Then Communications. This will all take time — but it’s time well spent, because it gets you focused on what’s important, instead of staying in a reactive mode 24/7. MORE
Defining Methodology and Benchmarks. First, you need to define a baseline metric to measure. Then, you need to define comparative benchmarks so you can understand what success means. Step 1: Define a Baseline Metric. Step 2: Define Internal Comparative Benchmarks. MORE
April 20, 2017. April 19, 2017. April 20, 2017. April 20, 2017. April 20, 2017. The ERE Talent Manager survey is always great for benchmarking performance against your peers, but this season's installment had an eyebrow-raising revelation. Admittedly, it's unclear from this slide alone whether the lack of focus on cost-per-hire is due to a general lack of tracking effort, or whether cost-per-hire merely isn't a metric recruiters consider important. MORE
There appears to be an age component to the pay gap as well. The flurry of legislative activity in the last 12 months has led many to dub 2017 the “ year of equal pay.” Technology has also made it possible for HR teams to more easily identify pay disparities. MORE
When you think your senior employees are happy and doing really well, you get a letter from one of them about their exits. This will not just keep your current pool of talent intact but help your organization save on expenses as well. MORE
Top 5 Takeaways from the 2017 ASHHRA Conference Sep. 26, 2017. The 2017 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Emerald City of Seattle, Washington. Bryan-Barajas.jpg. Bryan Barajas Marketing Director. MORE
In the world of business, metrics hold a special place—and rightfully so. The legendary Peter Drucker is well cited for pointed out, "you can't manage what you can't measure." A lot of D&I practitioners may gleefully note that there is no lack of metrics in the diversity and inclusion space—but which will move the needle on performance? The metrics and models to apply them in various situations filled eight pages. MORE
Personally, I’m a big fan of the cost per hire metric. Internal recruiting costs include salary and benefits for everyone involved in the recruiting process as well as recruiting software, etc. Now, I get it…there’s lots of talk about quality of hire being the best recruiting metric. MORE
Posted by Randall Crowley on July 27, 2017. Tools for engagement and metrics. Being able to capture metrics through this mechanism employees are already accustomed to using is a value-added feature for managing the workforce and the overall business effectively. MORE
Posted by Arthur Mazor , Amy Sobey and Ken Kunkleman on November 15, 2017. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. Culture is one of the most talked about topics of 2017 and is on the radar of executives as they look to mobilize their organizations to take on today’s business challenges. Your HR organization may already use benchmarks and market research to determine if they add business value. MORE
With the release of Service Performance Insight’s “2016 Professional Services Maturity Benchmark” report last year, it was clear that the professional services industry is at an inflection point, with many key indicators on the decline. With the industry changing so dramatically, professional services firms need to understand which performance metrics can help them effectively traverse this dynamic environment. MORE
Measuring critical employee performance metrics offers organisations key benefits for attracting and retaining top talent while meeting operational imperatives. The primary benefits of employee performance metrics are tied to fostering better employee engagement, which enhances productivity, innovation, creativity, employee loyalty and longevity. That’s why today’s software applications for measuring key performance metrics are so valuable. MORE
Here are three metrics you can start tracking today: Quality of Hire Acquiring top talent is no simple task. The Quality of Hire metric is a quick index on a new hire’s adjustment, acclimation, and performance since joining the company. To define this metric you’ll need to establish success criteria—this could be how well a new hire fits with your culture, performs, or exhibits the required competencies, for example. The field of human resources is changing. MORE
The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Identify benchmarks and targets. MORE
Contractors must ask job candidates to self-identify if they are a protected class in order to demonstrate their outreach efforts using annual published hiring benchmarks. Since the changes to the OFCCP guidance in 2014, there is more focus on the metrics behind good faith efforts. MORE
One company living up to these demands is Wells Fargo, a four-year CandE award winner. Wells Fargo launched its Candidate Experience Program in 2015 to deliver a best-in-class job seeker experience. Exactly what is the business impact of a poor candidate experience? MORE
Outsourcing stay interviews can help employers objectively identify trends that work well within their company and create an actionable plan that will improve employee retention. appeared first on HSD Metrics. Find Trends In Your Employee Satisfaction With Stay Interviews. MORE
Best performers understand there is no single strategy for managing costs and improving the well-being of their workforce,” said Julie Stone, a national health care practice leader at Willis Towers Watson—said in a press release. in 2017). Benefits 2015 2017 employees healthcare MORE
There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. Engagement remains a hot topic in 2017 because people are more mobile and have greater expectations of meaning and growth in the workplace. eNPS allows you to easily benchmark engagement across different segments, over time, and relative to competitors. MORE
Walshe breaks down the process of building company culture into three steps: Benchmark, Create, and Measure. Organizations with robust company culture take a 360-growth approach to develop well-rounded employees who understand their organization deeply. MORE
Unfortunately, a study by AICPA revealed that only 12% of CEO’s were confident with Human Capital metrics. One of the best ways to find out how to become more strategic is to analyze the characteristics of other well respected and better-funded high business impact functions. MORE
Rather, paying to market involves benchmarking a job to market and setting a salary range that aligns with that market data. Another important way to ensure fair pay is to determine pay increases by standardized performance metrics across a given role or team. MORE
This is all according to the 2017 Deloitte Global Human Capital Trends report, and these numbers are supported by dozens of other studies and surveys. Now is the time to test out those new processes on a limited scale to gather critical benchmark measurements immediately. By starting now, you’ll gain: A more well-rounded perspective on opportunities for improvement, blind spots and strengths. Metrics around performance and engagement that will springboard 2018 planning. MORE
M easurable: Predefine the benchmarks by which progress is measured. Well-conceived development plans provide thoughtful suggestions about how employees can increase their skills and earn promotions in the organisation. Metrics Metrics measure four areas of performance: work quality, work quantity, work efficiency and organisational performance. Metrics show how often deadlines are met without work quality being compromised. MORE
Career goals help you to set career objectives, benchmarks and milestones in your career. Next, you need to split your larger goals into smaller and more achievable ones so that they become relatively easy to achieve and gives you a sense of satisfaction as well when you tend to achieve them. These metrics are usually measured on a weekly basis, but you can measure them on a daily basis as well. MORE
Posted by Arthur Mazor , Amy Sobey and Ken Kunkleman on November 15, 2017. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. Culture is one of the most talked about topics of 2017 and is on the radar of executives as they look to mobilize their organizations to take on today’s business challenges. Your HR organization may already use benchmarks and market research to determine if they add business value. MORE
Posted by Randall Crowley on July 27, 2017. Tools for engagement and metrics. Being able to capture metrics through this mechanism employees are already accustomed to using is a value-added feature for managing the workforce and the overall business effectively. MORE
stage, HR is integrating and curating their workforce data from various transactional systems , as well as developing the business acumen to tell a story with the data that will lead to better and more productive business decisions. It includes benchmark comparison numbers. MORE
Invented in the early 1800s by a Belgian statistician, the measurement is used as a definitive benchmark: those with a score below 18.5 Well, you wanted something different - and now you got it. Benefits Wellness Workplace MORE
7 Possible Human Capital Management Resolutions for 2017 Published date: January 3, 2017 Home. email facebook linkedin twitter google+ 2017 is upon us.After we’ve recovered from any holiday stupor it’ll be time to return our focus to future business. MORE
2017 Benchmarking Metrics Wellness HR Bartender
AUGUST 17, 2017
Personally, I’m a big fan of the cost per hire metric. Internal recruiting costs include salary and benefits for everyone involved in the recruiting process as well as recruiting software, etc. Now, I get it…there’s lots of talk about quality of hire being the best recruiting metric.
EmployeeConnect
MARCH 20, 2017
Measuring critical employee performance metrics offers organisations key benefits for attracting and retaining top talent while meeting operational imperatives. The primary benefits of employee performance metrics are tied to fostering better employee engagement, which enhances productivity, innovation, creativity, employee loyalty and longevity. That’s why today’s software applications for measuring key performance metrics are so valuable.
The HR Capitalist
MAY 5, 2017
Invented in the early 1800s by a Belgian statistician, the measurement is used as a definitive benchmark: those with a score below 18.5 Well, you wanted something different - and now you got it. Benefits Wellness Workplace
Namely
JUNE 22, 2017
Here are three metrics you can start tracking today: Quality of Hire Acquiring top talent is no simple task. The Quality of Hire metric is a quick index on a new hire’s adjustment, acclimation, and performance since joining the company. To define this metric you’ll need to establish success criteria—this could be how well a new hire fits with your culture, performs, or exhibits the required competencies, for example. The field of human resources is changing.
Visier
JUNE 21, 2017
stage, HR is integrating and curating their workforce data from various transactional systems , as well as developing the business acumen to tell a story with the data that will lead to better and more productive business decisions. It includes benchmark comparison numbers.
ConnecTeam
JANUARY 11, 2017
There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. Engagement remains a hot topic in 2017 because people are more mobile and have greater expectations of meaning and growth in the workplace. eNPS allows you to easily benchmark engagement across different segments, over time, and relative to competitors.
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i4cp
OCTOBER 16, 2017
In the world of business, metrics hold a special place—and rightfully so. The legendary Peter Drucker is well cited for pointed out, "you can't manage what you can't measure." A lot of D&I practitioners may gleefully note that there is no lack of metrics in the diversity and inclusion space—but which will move the needle on performance? The metrics and models to apply them in various situations filled eight pages.
Entelo
APRIL 21, 2017
April 20, 2017. April 19, 2017. April 20, 2017. April 20, 2017. April 20, 2017. The ERE Talent Manager survey is always great for benchmarking performance against your peers, but this season's installment had an eyebrow-raising revelation. Admittedly, it's unclear from this slide alone whether the lack of focus on cost-per-hire is due to a general lack of tracking effort, or whether cost-per-hire merely isn't a metric recruiters consider important.
15Five
JUNE 1, 2017
The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Identify benchmarks and targets.
Precheck
SEPTEMBER 25, 2017
Top 5 Takeaways from the 2017 ASHHRA Conference Sep. 26, 2017. The 2017 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Emerald City of Seattle, Washington. Bryan-Barajas.jpg. Bryan Barajas Marketing Director.
Reflektive
JUNE 12, 2017
Defining Methodology and Benchmarks. First, you need to define a baseline metric to measure. Then, you need to define comparative benchmarks so you can understand what success means. Step 1: Define a Baseline Metric. Step 2: Define Internal Comparative Benchmarks.
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Workday
OCTOBER 11, 2017
Benchmarking. With Workday Benchmarking , delivered via the Workday Data-as-a-Service (DaaS) offering, customers can gain a better understanding of their company’s relative performance in comparison to peer organizations. With these benchmarking insights, business leaders can make more informed decisions on what actions to take to achieve optimal performance. Human Resources diversity and inclusion pay equity Workday Benchmarking Workday Human Capital Management
Visier
FEBRUARY 9, 2017
Unfortunately, a study by AICPA revealed that only 12% of CEO’s were confident with Human Capital metrics. One of the best ways to find out how to become more strategic is to analyze the characteristics of other well respected and better-funded high business impact functions.
EmployeeConnect
MAY 30, 2017
It will also provide a good benchmark to measure the progress of digitalisation. What metrics have been deployed to understand and measure the digital skills and capabilities. All the above points while critical while assessing the current state of digitalisation, will also help to highlight the opportunities as well as the challenges that the digital transformation mission is likely to face. Metrics : Assess how to measure the success of the mission.
EmployeeConnect
JANUARY 31, 2017
It’s a known fact that approximately 92% of companies run employee engagement surveys in one form or another and remain a critical organisational metric. Another risk of customising your survey questionnaire is that they cannot be validated statistically or benchmarked against standard engagement scores. Survey Questions Related to Organisational Goals, Mission and Purpose I understand the strategic goals and mission of this organisation quite well.
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Namely
DECEMBER 21, 2017
There appears to be an age component to the pay gap as well. The flurry of legislative activity in the last 12 months has led many to dub 2017 the “ year of equal pay.” Technology has also made it possible for HR teams to more easily identify pay disparities.
Everwise
MAY 11, 2017
Walshe breaks down the process of building company culture into three steps: Benchmark, Create, and Measure. Organizations with robust company culture take a 360-growth approach to develop well-rounded employees who understand their organization deeply.
EmployeeConnect
APRIL 22, 2017
M easurable: Predefine the benchmarks by which progress is measured. Well-conceived development plans provide thoughtful suggestions about how employees can increase their skills and earn promotions in the organisation. Metrics Metrics measure four areas of performance: work quality, work quantity, work efficiency and organisational performance. Metrics show how often deadlines are met without work quality being compromised.
Qualtrics HR
JANUARY 25, 2017
Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Comfort – They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes.
SuccessFactors
JULY 7, 2017
One company living up to these demands is Wells Fargo, a four-year CandE award winner. Wells Fargo launched its Candidate Experience Program in 2015 to deliver a best-in-class job seeker experience. Exactly what is the business impact of a poor candidate experience?
EmployeeConnect
JANUARY 13, 2017
Career goals help you to set career objectives, benchmarks and milestones in your career. Next, you need to split your larger goals into smaller and more achievable ones so that they become relatively easy to achieve and gives you a sense of satisfaction as well when you tend to achieve them. These metrics are usually measured on a weekly basis, but you can measure them on a daily basis as well.
HR Times
JULY 27, 2017
Posted by Randall Crowley on July 27, 2017. Tools for engagement and metrics. Being able to capture metrics through this mechanism employees are already accustomed to using is a value-added feature for managing the workforce and the overall business effectively.
Compensation Today
APRIL 3, 2017
Rather, paying to market involves benchmarking a job to market and setting a salary range that aligns with that market data. Another important way to ensure fair pay is to determine pay increases by standardized performance metrics across a given role or team.
TalentCulture
JULY 14, 2017
Contractors must ask job candidates to self-identify if they are a protected class in order to demonstrate their outreach efforts using annual published hiring benchmarks. Since the changes to the OFCCP guidance in 2014, there is more focus on the metrics behind good faith efforts.
HSD Metrics
SEPTEMBER 29, 2017
Outsourcing stay interviews can help employers objectively identify trends that work well within their company and create an actionable plan that will improve employee retention. appeared first on HSD Metrics. Find Trends In Your Employee Satisfaction With Stay Interviews.
Hireology
DECEMBER 21, 2017
And content will be an even bigger focus for hiring in 2018, as both Facebook and Google became key players in the jobs market in 2017.
Kazoo
OCTOBER 30, 2017
This is all according to the 2017 Deloitte Global Human Capital Trends report, and these numbers are supported by dozens of other studies and surveys. Now is the time to test out those new processes on a limited scale to gather critical benchmark measurements immediately. By starting now, you’ll gain: A more well-rounded perspective on opportunities for improvement, blind spots and strengths. Metrics around performance and engagement that will springboard 2018 planning.
Bersin with Deloitte
NOVEMBER 15, 2017
Posted by Arthur Mazor , Amy Sobey and Ken Kunkleman on November 15, 2017. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. Culture is one of the most talked about topics of 2017 and is on the radar of executives as they look to mobilize their organizations to take on today’s business challenges. Your HR organization may already use benchmarks and market research to determine if they add business value.
HR Times
NOVEMBER 15, 2017
Posted by Arthur Mazor , Amy Sobey and Ken Kunkleman on November 15, 2017. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. Culture is one of the most talked about topics of 2017 and is on the radar of executives as they look to mobilize their organizations to take on today’s business challenges. Your HR organization may already use benchmarks and market research to determine if they add business value.
SilkRoad
AUGUST 30, 2017
“According to the 2017 Strategic Onboarding Survey Report by HR Daily Advisor and SilkRoad, 45% do not evaluate their onboarding programs.”. This should be benchmarked over time as you introduce a strategic onboarding process that incorporates feedback, check-ins, and goal setting.
SocialChorus
JULY 7, 2017
Top Pain Points Felt by Today’s Communicators Source: 2017 Survey by SocialChorus & And Then Communications. This will all take time — but it’s time well spent, because it gets you focused on what’s important, instead of staying in a reactive mode 24/7.
Workday
JANUARY 31, 2017
With the release of Service Performance Insight’s “2016 Professional Services Maturity Benchmark” report last year, it was clear that the professional services industry is at an inflection point, with many key indicators on the decline. With the industry changing so dramatically, professional services firms need to understand which performance metrics can help them effectively traverse this dynamic environment.
HR Daily Advisor
MARCH 14, 2018
Best performers understand there is no single strategy for managing costs and improving the well-being of their workforce,” said Julie Stone, a national health care practice leader at Willis Towers Watson—said in a press release. in 2017). Benefits 2015 2017 employees healthcare
Analytics Training
DECEMBER 22, 2017
When you think your senior employees are happy and doing really well, you get a letter from one of them about their exits. This will not just keep your current pool of talent intact but help your organization save on expenses as well.
HR Times
JULY 27, 2017
Posted by Randall Crowley on July 27, 2017. Tools for engagement and metrics. Being able to capture metrics through this mechanism employees are already accustomed to using is a value-added feature for managing the workforce and the overall business effectively.
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