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A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. And like most conferences there are three kinds of activities, 1) keynote speakers, 2) practitioners telling about their KM successes, and 3) long breaks for people to network. The 6th annual US Army KM Conference was indeed different!

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. The meeting was designed around seven “Big Ideas” that URC has incorporated into its spread strategy for knowledge management.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. Johnsonville Foods an Example of Using Collective Knowledge to Address Complex Issues.

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

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5 Reasons You Should Embrace Microlearning

HR Bartender

During this year’s ATD International Conference and Expo , I had the chance to hear Stephen Meyer , CEO of the Rapid Learning Institute, discuss the topic of microlearning. For example, a manager may want to review the steps of counseling an employee right before meeting with them. Please notice I didn’t say cheap.

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How to create a trusting relationship within a team

Hppy

Trust is also important for sharing knowledge. A study published in the Journal of Knowledge Management showed that trust is a key element in knowledge acquisition. Simply put, if team members trust each other, they are more willing to share knowledge and communicate more openly. Give me an example.