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(Editor’s Note: Today’s post is brought to you by our friends at SilkRoad , a global leader in cloud-based talent management solutions. Performance management systems need to be flexible and adapt with the times. Net promoter score is a management tool used to gauge loyalty, usually in relation to customers. Congrats to them!
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Beyond our corporate planned activities, our leadership team has been amazed and very impressed with the organic ways our staff has adapted to working from home. In 2015, ST began looking at their employee engagement metrics only to realize their employees were not very engaged or satisfied. Gallup Average was in the 35th percentile.
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She emphasized that AI and other transformative technologies are creating demand for the wisdom of experienced workers. “We That’s why organizations are unretiring or reskilling their midlife workforce to train AI data tools.” This blind spot can lead to missed opportunities, poor workforce planning, and inadvertent age bias.
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