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Industry Insights: Call Center

Payactiv

Welcome to our resource page for Call Center Hiring! dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. The Call Center Facts.

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What Is The Average Employee Retention Rate by Industry? [2021 Update]

DailyPay

Attrition has always been expensive for companies, but in many industries, the cost of losing good workers is rising, thanks to increasingly tight labor markets. This makes measuring employee turnover more important for employers. How can you gauge if you’re spending too much on employee turnover? Wholesale trade: 1.9%.

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Industry Insights: Staffing

Payactiv

Welcome to our resource page for Staffing Hiring! What can staffing companies, and the organizations they partner with, gain from implementing a financial wellness program? 5 Strategies for Hiring? 5 Strategies for Hiring?Hourly Staffing Industry Facts. Unprecedented Hiring. Hourly Workers.

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Bersin: Why you need to treat your service pros like software engineers

HRExecutive

According to the Bureau of Labor Statistics , more than 4 million people left their jobs in April 2021. Employers are scrambling to hire nurses, drivers, food service staff and customer support representatives. The leisure and hospitality sector had one of the biggest defections–780,000 people quit that month.

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Helping Clients Avoid Telehealth Fraud

Extensis

The Peterson-KFF HealthSystemTracker analyzed data from March 2019 through August 2021 and found that telehealth usage grew 13% within the first six months of the pandemic (compared to less than 1% before it began). In August 2021, usage rates plateaued at around 8%. But this rise in popularity didn’t come without some drawbacks.

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4 Ways PEO Solutions Benefit Medical Practices

Extensis

Full-scale recruiting adds ease to hiring non-clinical staff Clinical short staffing has become a critical reality within the healthcare industry. These trends are making hiring managers within medical practices dedicate a lot of their time to filling open clinical roles. increase in labor expenses.

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Reality Check: Pontification vs. HR Practice

Robin Schooling

Case in point: last week, at UNLEASH America (truly one of my favorite events), I attended a session with HR and TA leaders from UPS as they discussed their use of Fountain to scale and streamline their hiring of frontline workers – their candidates are interviewed within 7 minutes of apply and extended an offer 22 minutes post-interview.