This used to be a market of annual surveys, benchmarks, and year-to-year comparisons. Over time, these annual surveys turned into benchmarking exercises. Welcome to another brand new edition of our ‘Must-Read Digital HR and HR Tech Articles’. MORE

Of course, people may hold false beliefs in any type of organization. We make these mistakes not only in work, but also in other life areas, for example in our shopping choices, as revealed by a series of studies done by a shopping comparison website. MORE

Social comparison bias. Talented candidates who could’ve been trained to excel, will have found another job. Of course, that doesn’t mean you should get carried away bragging about your company. A sound benchmark to aim for is 80/20 listening/talking and avoid sounding arrogant or insincere. Interviews have been the hardest part of the hiring process throughout their history. MORE

Most hiring managers will agree that this is a better benchmark for assessing candidates and making the final yes/no hiring decision. As part of the Achiever Pattern , I also source for candidates who have strong team skills by searching for terms like coach, mentor, train, or taught. MORE

Sales were falling at its stores and only 16% of them were meeting the company’s customer service benchmarks. Walmart’s executives cames up with a solution: pay people more, train them better, and give them more opportunities for growth. Lock In KPIs and Benchmarks. MORE

Human resources management typically includes the following core responsibilities: Recruitment and onboarding/training. For a thorough overview of the purpose and functions of human resources for small businesses, check out the Small Business Administration’s introductory course. MORE

Gamification or in other words, the application of game mechanisms to other non-game areas, has spread to many domains in the past few years: social media, loyalty programs, and of course… HR! Here are four reasons HR should learn from game designers to improve their HR performance: Gamification Creates Engaging Training Programs You won’t debate the fact that fun makes learning more enjoyable. MORE

This is especially appropriate for jobs with ‘discretion’ over delivery, where you might recruit for personality, and train for skills: such as service roles, sales roles and developers. The lack of control of one’s own creativity is of course, why it is vital for artists to have agents. MORE

This can in turn be used to create training programs to allow employees to advance. Create a point of comparison between different roles within the organization, which can help to determine the appropriate salary level and salary structure within the organization. MORE

For example: If you generally try to base wage increases on increases in costs of living, CPI may be one gauge utilized to determine how much an individual’s cost of living has gone up in the course of a year. Specify the benchmark date so that you have a point of comparison. MORE