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Customer Retention Strategy: Mark Herbert Published in Contractor Magazine June 2020 Edition

The Incentive Solutions News blog

Released on June 17 th on Contractor Magazine’s virtual site as well as the physical magazine (download the digital PDF here ), Mark’s article, “Customer Retention Strategies During the Pandemic,” is part of a larger section of industry leaders offering “Best Practices” for businesses at this time. The first viable solution?

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15Five Wins Best Midsize Business-Focused HR Tech Solution From Lighthouse Research & Advisory

15Five

And while we are definitely tooting our horn here, we also want to recognize our beloved employees and customers without whom we would not have won. 15Five’s then nascent Transform product, offering live and on-demand training and coaching, was brought in by HR at many organizations to up-skill managers to lead from a distance.

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Is the HR Accountable for Mass Layoffs?

Keka HR Blog

The responsibility of keeping survivors hanging on, resume work after the layoffs of their peers inevitably falls on HRs. “It will definitely take a toll on the HR professionals because they also go through their emotional highs and lows,” Vinod Parur, CHRO, RR Kabel, told HR Katha. Worst victims of layoffs.

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Quick Shots for #Recruiting and #HR Pros – Google Hire Edition

HR Bartender

In case you missed it, Google has introduced a new product called Hire. Computer World put together a list of products and services that have gone to the Google “Graveyard”. There are some definite advantages. As the name implies, it’s focused on recruitment. It’s still very new, but worth keeping your eye on.

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Support employment for people with disabilities: 5 inclusive hiring tips

Insperity

But the definition goes farther than many realize. Managing a diverse employee population that includes persons with disabilities can generate better business ideas, more productivity and higher-quality service. Building an inclusive workforce means being open-minded to the diverse population of people with disabilities.

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Revamp Your Employee Engagement Survey with 15Five’s Engagement+

15Five

Leading researchers in organizational psychology have critiqued employee engagement surveys for a number of years, saying that it’s an old concept with an unclear definition, unproven results, and administered through outdated practices and technology. . A more accurate definition of engagement.

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Embracing the Future of HR: Your AI Questions Answered

Cupa HR

In addition to covering the basics on AI and how it works, Thadani addressed questions about the risks and rewards of using AI in HR, including: How can AI speed up productivity now? In HR, “there’s definitely an eagerness to be ready and be ahead of the curve” when it comes to AI, Thadani noted. What AI tools should HR be using?