Defining Effective Communication
Workforce Science Associates
JUNE 25, 2020
What you say matters. It’s important, as leaders, that we understand the difference between good and poor communication. That being said, the difference isn’t always clear. We hear different advice and perspectives on what’s effective—especially in our current environment. Good communication has three facets: Clarity. Transparency. Impact. As leaders, we have the responsibility to deliver the right message at the right time in the right way, particularly during times of change and unrest.