April, 2009

conversation matters: What Do We Get From Conversation That We Can't Get Any Other Way?

Conversation Matters

This is an intriguing question because each time we think about contacting someone for help on an issue we face a choice; Do I email, phone, walk down the hall, twitter, text message, post on the community website?

Tools 84

SumTotal Likely to be Acquired by Private Equity Firm

Josh Bersin

Today was a very important day in the world of corporate learning and talent management systems. SumTotal Systems, the largest independent provider of LMS software, and one of the pioneers in this. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Social Software Value Matrix

Transparent Office

Mom always told me, "It's what's inside that counts." Companies are finally paying attention to how social media affects their business outside the company walls. They recognize the extent to which Twitter, Facebook, Wikipedia, and other mass-collaboration forums present both opportunities and risks.

Dealing with Negative Comments on Your Blog

The Bamboo Project Blog

Someone emailed me this morning to ask how to deal with negative comments on your blog. I sent her a response, but thought it might also be helpful to do a post. What is a Negative Comment? The first question we have to ask ourselves is what do we mean by a "negative" comment?

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Happy Earth Day

Future of Work

This is a day to celebrate our progress towards a sustainable future and think hard about how far we have yet to go. As I said here almost two years ago, “ The Future of Work Will be Green.&# I may be an eternal optimist, but I do believe we’re making progress. There’s an intriguing story in today’s San Francisco Chronicle (&# Net tool tracks carbon footprint by ZIP code “) describing a new web application developed by Cisco Systems.

More Trending

Bringing the Flow of Knowledge to a Standstill by Speaking with Conviction

Conversation Matters

One type of work I do with organizations is to analyze how organizational members talk to each other in ways that encourage or prevent knowledge from flowing between them. One way of talking that inhibits the exchange of knowledge is speaking with conviction. That may seem contrary to what we’ve all learned in communication and leadership workshops, where one of the lessons often taught is to speak with confidence- “sound like you mean it”.

LMS 2009 Research Released

Josh Bersin

Today, at our IMPACT 2009 Research Conference, we released our 2009 Learning Management Systems research which details the pivotal changes taking place in the market for corporate learning platforms. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Learn and Understand Front Line Jobs

Reviewsnap

Have you ever had a manager request or assign you a task and want it done in a time frame that was simply not realistic? This probably happened because they did not understand your job and day-to-day tasks. This generally leads to mistakes, stress and unrealistic expectations. The more a manager knows about the day-to-day operations of your business, the easier it will be to make informed decisions.

To Polish Those 140 Characters to Perfection

The Bamboo Project Blog

"You care about your Twitter don't you? Sure you do. Because you're a thinker, a tastemaker and a very important business person." This little iPhone app is for recording your Twitter thoughts, saving them for later and then publishing (or unpublishing).

Video 56

2020 Report: The Future of HR

Paycor asked more than 500 leaders of medium and small businesses to talk about the present and future of HR. Download the guide and see what they said. Their responses will surprise you!

Register Now for Our Free May 12 Webinar on Corporate Agility

Future of Work

We are pleased to announce that on Wednesday, May 12, we ( Charlie Grantham and I) will be delivering a one-hour free webinar called “Corporate Agility: Working Anywhere, Anytime.&#. You can read about the webinar at this link on PC Magazine’s website, and register there as well. The webinar is sponsored by our friends and long-term clients at Citrix Online , and will include Eric Bensley of Citrix. We’re very grateful for their continuing support of our research and ideas.

What Your Boss Really Wants to Hear in Your Next Performance Evaluation

45 Things

Tests are often the bane of every student's existence -- they hate them and often don't consider them a true evaluation of what they know. Fast forward many years, and you're once again facing a test.

Fact or Myth: Cascading Goals align work with company goals

Working Girl

Used wisely, goals can effectively align the workforce with company strategy. For example, a company that clearly communicates several clear and attainable objectives (like three) for a quarter or fiscal year has given the workforce some useful high-level guidelines about how to focus their efforts.

The Bidding War for SumTotal Systems

Josh Bersin

There is now a little bidding war going on for SumTotal Systems. ACCEL-KKR, a private equity firm, outbid Vista Equity Partners by offering approximately $124 Million for the company. This bid is. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Protecting Organizational Culture and Wellbeing During a Global Pandemic

Download Gallagher’s report to discover best practices for sustaining corporate culture, identify opportunities for building engagement, and understand the value of investing in your organization’s greatest asset — its people.

Respond to Customer Inquiries and Complaints Promptly

Reviewsnap

With all the talk about customer service and responsiveness, it is interesting to note how many businesses talk a good game but just don''t deliver. We can all relate experiences with businesses where an appropriate sense of urgency didn''t seem to exist. One area that seems to stand out is responding to customer inquiries and complaints. When a customer, or prospective customer, takes the time to contact a business they are looking for some type of assistance.

Facebook Dispatches from Gen Y

The Bamboo Project Blog

A few recent Facebook experiences from the realms of parenting: Don't Cop My Dress! --My My 17 year old daughter's junior prom is about a month away. Last night I discovered that Facebook now plays a major role in prom planning.

Capital Magazine Reprints Our Article “Concentrating on Concentration”

Future of Work

Capital Magazine (free registration required to access online edition) is based in Dubai, United Arab Emirates. It’s a high-quality business magazine. Their editorial staff “discovered&# Work Design Collaborative and our monthly newsletter, Future of Work Agenda , a few years ago. They frequently ask for permission to reprint articles from the newsletter, and we’re happy to oblige.

Using Stories to Demonstrate Your Personal Brand

45 Things

If you want to see a group of children get quiet very quickly, just let the teacher pull out a book and proclaim it's time for story hour. Nothing seems to hold the attention of a bunch of wiggling little bodies more than the magic of a good story.

Preparing for the Workplace of the Future: HR’s Role

Speaker: Robin Schooling, Managing Partner, HR + People Strategy, Peridus Group

Join Robin Schooling, Managing Partner, HR + People Strategy with Peridus Group, to learn what you can do now to prepare yourself and your organization for the future workplace while simultaneously solidifying HR’s impact as a strategic and influential leader for business success

Dirty Jobs

Evil HR Lady

Laurie at Punk Rock HR posted this video of Mike Rowe. She said she hoped it would go viral, so I feel like I'm doing my part. It's brilliant and I agree with him.

Video 52

Seeing the Constellations: Thoughts from IMPACT 2009

Josh Bersin

We just completed our IMPACT® 2009 Research Conference in Florida, which brought together over 300 top HR and L&D leaders from around the world. One of the things I talked about in my keynote is. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

An Old Classic

Working Girl

Software Design

The Bamboo Project Blog: Deconstructing "How to Nail an Interview"

The Bamboo Project Blog

The other day I found How to Nail an Interview, a one-page website set up to describe the 22 Tips on Interviewing Steinar Skipsness learned as a result of a hidden camera experiment he set up: What is it that

How to Activate Employee Voice to Create and Sustain a Speak Up Culture

This whitepaper details how leaders can shift into an ‘action mindset’ that allows for growth and change at every level of your organization. Speak Up cultures promote productivity, improve retention efforts, and create positive employee engagement.

We are the World

Future of Work

Our feature article in the April issue of Future of Work Agenda was all about communicating effectively, particularly with clients and customers, but generally with everyone. As we said there : Communication (one of the most basic of human activities) is the social glue that binds people together in groups, teams, and communities. And when effective, it is a two-way street. It is the process by which we build trust, understanding, respect, and empathy.

Video 42

Critical Considerations When Jumping to a Small Employer

45 Things

If you've ever worked for a big company, you know the advantages: everything from a comprehensive employee benefits package to a great holiday party every year. Letting go of those goodies can be tough, but what if you don't have a choice?

Dirty Jobs

Evil HR Lady

Laurie at Punk Rock HR posted this video of Mike Rowe. She said she hoped it would go viral, so I feel like I'm doing my part. It's brilliant and I agree with him.

Video 52

Protected: Oracle Acquires Sun: A Lesson in Corporate Culture

Josh Bersin

There is no excerpt because this is a protected post. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Does Your Workforce Have the Talent DNA for the Digital Future?

With the increasing adoption of automation and data-driven technologies, the workforce is changing rapidly — regardless of whether we’re prepared to face it. Keeping up with the velocity of change is vital to success, and that means building digital readiness into the DNA of your organization so your workforce is ready to face an uncertain and constantly changing future.