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How to minimize the impact of global crises on your employee and customer experience

Qualtrics HR

Recent global crises have caused significant labor shortages – and the impact is leading businesses to reevaluate how to attract the right talent and protect their customer experiences from the fallout. With working-age population growth stagnating and wage acceleration continuing to be slow, labor shortage was a problem long overdue.

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Walmart US CPO talks business, collaboration, and why she doesn’t get up at 5am

HR Brew

2023 after more than four years as CHRO at 5 Below, recently spoke with HR Brew about how she measures success one year into her role and what a typical day looks like (hint: she doesn’t get up at 5am). Everybody here knows that,” she said, adding, “I understand how to manage my energy, and I had to learn that.” Keys to success.

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12 tips to boost employee morale in retail during the holidays

Homebase

Knowing how to boost employee morale in retail during this season is an important way to curb holiday woes. Added to that were a few years of uneasy and unpredictable living and stress due to the global pandemic that shifted how employees did their jobs in retail. Holiday season isn’t always rosy for everyone.

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How to Advance Your Career in HR

HR Digest

They manage employee relations, recruit new employees, train them, and provide benefits. As of 2015, Fortune 500 companies are hiring more HR professionals than ever before. More than half of Fortune’s Top 10 list was made up of Human Resources Managers, showing how popular this profession is today. Job Outlook .

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Join Paycor's HR & Compliance Webinar Summit on March 10

Paycor

Paycor is gathering top HR industry experts on March 10, 2016 for the Spring HR and Compliance Web Summit , a free all-day online conference to share best practices and tips for managing employees. Wage and Hour Law: Preparing for the Department of Labor Overtime Changes. Register now. 10:15-11:15 a.m. Register now.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. Source: ContactBabel. Shorten ASA times.

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Yet Another New NLRB Joint-Employer Test

HRWatchdog

Over the last decade, the National Labor Relations Board (NLRB) has a pattern of overruling itself in how it determines whether an entity can be considered a joint employer of a worker and, thus, be subject to National Labor Relations Act (NLRA) claims from the worker. The current President, with Senate consent, appoints new members.