How to minimize the impact of global crises on your employee and customer experience
Qualtrics HR
DECEMBER 3, 2021
As our 2022 Global Consumer Trends report found, consumers want better treatment and their money’s worth – a hard goal to achieve when worker shortages are prevalent. In the US, from Q4 2019 the number of job openings rose 33%, but over 9 million people are unemployed. Not only that, but consumer demands are higher than ever before.
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