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Managing the Employee Experience in a Downsizing Environment

CCI Consulting

Welcome to final part of our five-part thought leadership blog series, Elevating the Employee Experience for the New World of Work. Career transition services provide the best opportunity to help leaders balance careful strategy, set the former employee up for success, and sends a positive message that reassures remaining employees.

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What Really Works In HR Blogging? Feelings~

Workology

Last week Proven.com shared an analysis of the top HR blogs and what really makes their content work. But because Proven looked specifically at the shareability of HR blogs, we now know: while shorter articles are undoubtedly the new normal for internet writing, mid-length articles are still the ones that get the most shares.

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Managing Bad Customer Behaviour: Strategies For Frontline Workers

Workplace Mediation Blog

Research shows employees can experience anger, anxiety, restlessness, depression, frustration, and burnout. Strategies for Dealing with Rude Customers Frontline workers need effective tools to navigate the challenges posed by rude customers. The vicious cycle of negative interactions ultimately erodes the overall customer experience.

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13 Leading Change Management Models For Your Business

Vantage Circle

It's possible that managers are feeling overburdened by the procedures. Conversely, they might be implementing the wrong change management approach as a whole. That is why selecting the appropriate change management model is a must to help them stay focused and dedicated. Top 13 Change Management Models For Your Business.

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Grief in the Workplace: Ultimate Culture Guide 

6Q

Anger is one of the most obvious symptoms of grief. How can managers support grieving employees? One of the most common questions managers have about grief is how to support their grieving employees at work. Below are some strategies your organisation can adopt. Leadership vulnerability.

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How To Handle Toxic Employees?

Vantage Circle

The Micro-managers - The kind of managers who needs to learn EVERYTHING that's going in the office. The Volcano - They have huge anger issues and uses it quite often. Before firing, the manager should go to the individual and understand the root cause of his or her behavior. Common Types Of Toxic Employees.

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Don’t Let Your Heart Burn Itself Out

Thrive Global

According to the American Institute of Stress , 80% of American workers say they feel stress on the job, and half say they need help with managing stress. Burnout, as defined by the World Health Organization , is a syndrome resulting from chronic workplace stress that has not been successfully managed.

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