A Holiday Shopping Season like No Other
Workday
SEPTEMBER 14, 2020
Each year around this time, retail industry writers start posting articles full of tips and predictions for the upcoming holiday shopping season. I was one of those writers last year. If I could have appeared to myself back then as the “Ghost of Retail Future” and foretold all the change to come this year, I would’ve had a hard time believing it. Enter 2020 —a year when it feels absurd to try to predict what’s to come even in a few months’ time.
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