Thu.Mar 30, 2023

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Want to boost engagement, retention? Dig into your Employee Net Promoter Score


In a business environment that has been plagued by the “Great Resignation” and “quiet quitting,” employers and their HR advisors are understandably concerned about managing both turnover and engagement. They need to know sooner, rather than later, if the culture is supportive of employees. Once an employee gives notice, it’s too late. - Advertisement - There’s a simple diagnostic tool that can help—eNPS, or employee net promoter score.

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How HR Can Create a Customer-Centric Culture

Analytics in HR

The business case for customer-centricity is clear. Organizations with customer-centric cultures are 60% more profitable , and 90% of organizations state that they compete on customer experience alone. HR is often tasked to incorporate customer-centricity into organizational values , onboarding, and training, yet often these initiatives fail to bring real change toward a customer-centric DNA.


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Peloton, Hearst and REI land new chief people officers


Three industry titans named new chief people officers in March, including one that marked a milestone with a newly created CPO position and another that gave its new HR leader direct access to the CEO. - Advertisement - Former Twitter HR leader heads to Peloton Fitness platform Peloton appointed Dalana Brand as its CPO, who will lead the company’s global people team and report directly to the organization’s CEO, Barry McCarthy.

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Episode 392: Gaining Knowledge and Experience by Opening up to New Opportunities With Leslie Aument


Workology Podcast interview with Leslie Aument, Head of People at Kojo Technologies, sharing advice on how to gain knowledge and experience. The post Episode 392: Gaining Knowledge and Experience by Opening up to New Opportunities With Leslie Aument appeared first on Workology. I think to be really strong in the CHRO role, you need to be, you need to have really good business acumen.

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Prevent Toxic Work Culture and Protect Your Peoples’ Physical and Mental Health

The U.S. Surgeon General's warning about the role of the workplace on mental and physical health states that employers have an opportunity to turn workplaces into “engines of mental health and wellbeing”. Discover what it takes to foster workplace wellbeing and how to prevent a “toxic work culture”.

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Top Outplacement Firms: 4 Key Considerations

Intoo USA

The task to select an outplacement provider, whether during an annual review of benefits, or in preparation for a reduction in force, can feel overwhelming. So how can you be sure you’re choosing a top outplacement firm? Below, we review the features and benefits that strong programs offer, so that during your evaluation process you can easily compare outplacement companies and find the right benefits for your organization.

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Training Your Employees is a Recession-Proof Strategy


Training employees during a recession is a great way to improve morale, reduce operating costs, and increase productivity. Learn how to make training more effective during a recession with this guide.

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quitting right after a party, mentioning nude modeling at work, and more

Ask a Manager

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Can I quit right after a fancy work party? Is it a good idea to wait to submit my notice until the Monday after a big work party on Saturday? I desperately want to quit my job. My coworkers are friendly and the workplace is the furthest thing from toxic; it’s just a terrible fit for me personally.

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4 key ways to build a relationship with your board of directors


Bracing for your next presentation with the board of directors ? - Advertisement - You’re not alone. But to curtail your concerns and steer you toward building a rock-solid relationship with your board as you rise up the leadership ranks , focus on these four areas: credibility, building relationships, educating the board and influencing outcomes.

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The Secret Way Smart Firms Grow Instead Of Fighting For Top Talent

Forbes Leadership Strategy

Brian Gerstner, president of White Label IQ, says flexible staffing can boost innovation, provide access to specialized skills, improve employee morale, and adapt to changing demand.

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The 26th Annual HR Systems Survey

The 26th Annual HR Systems Survey, conducted by Sapient Insights Group, is now open for participation through July 1, 2023. Your voice is the future of HR technology! This survey is valuable for anyone supporting their organization's HR systems and practices, interested in sharing their vendor experiences, and giving back to the HR community. All responses are confidential and only used in aggregate results.

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Top Skills and Traits Recruiters Should Look For in Remote Employee Candidates


If you’re putting together a remote team, you might be wondering what makes a good remote employee. Are there any skills or traits that make an employee suitable or unsuitable for a remote role? Remote working and in-office working have quite different dynamics. When working remotely, you don’t get to see coworkers much and your collaboration is limited to online meetings, phone calls, texting, or asynchronous communications.

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Three Questions That Can Help You Stand Out And Change How You Work

Forbes Coaches Council

We’ve often heard that if you want better answers you need to ask better questions, and this is an opportunity to ask better questions beginning at your very next board, department or project meeting.

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The impact of the work environment on employee’s mental health


A lot of people spend the majority of their lives at their workplace and it can play a crucial role in the overall wellbeing of employees. while a negative work environment can lead to stress and poor performance. A positive environment can increase productivity and engagement amongst employees and can be characterised by a safe space with a supportive and engaging team, open communication, a comfortable physical space, etc.

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update: should I report my fatphobic boss or am I being too sensitive?

Ask a Manager

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer wondering whether to report her fatphobic boss ? Here’s the update. As a recap, I was really struggling with my grandboss, Miranda, and her lack of boundaries, particularly about my changing body after I had a medical issue and procedure that resulted in me losing about 100 pounds.

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Ace Your I-9 Compliance: How HR Can Navigate the End of I-9 Virtual Review

Speaker: David Secunda, Co-Founder and CEO of WorkBright

Did your company inspect I-9 documents virtually? Hot off the press from ICE, you have until August 30th, 2023 to document a physical inspection of those documents! If you’re not sure what exactly this means for your organization or are struggling to physically review I-9 documents with remote employees, join WorkBright for a 60 minute deep-dive and Q&A on the end of I-9 virtual review.

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Four-Day Workweek Trials Signal Advantages for Employees and Business


Everyone loves a three-day weekend, and new trends in work might mean that every week is a little shorter. A four-day workweek may do more than give you an extra day to catch up on laundry, though. Research indicates that a shorter workweek benefits the employee, the workplace, and the environment.

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Outplacement Benefits: Why is It Important?


It’s a story that many CEOs know too well. Some staff members are underperforming, and the firm is facing some budget cuts—you decide to cut your losses and lay off certain workers. But cutting down a workforce has never been easy. Both the exiting employees and managers are bound to undergo emotional turmoil as they prepare to face this new transition.

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Constructive Feedback Examples: 100 Helpful Ideas (Free Template)


Feedback plays a crucial role in enhancing employees’ effectiveness. Whether it takes the form of peer feedback or feedback from managers, it strengthens each team member’s abilities. That’s one of the reasons we’ve compiled this of constructive feedback examples. In performance management , we recognize two types of useful feedback: Positive feedback, which shares appreciation or points out what is going well.

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should our raises be late just because our performance reviews are late?

Ask a Manager

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a small company. The leadership and many members of the team, myself included, left another, much larger company three years ago to start this firm. I’ve gotten great annual pay increases at the new small company! But my gripe is that they don’t seem to be pegged to any kind of 12-month calendar; they’re contingent on when our reviews get scheduled, which our founders are very laid

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Employer Guide: End of I-9 Virtual Review

Attention employers! If you virtually inspected I-9 work authorization documents during the COVID pandemic, you are required to physically inspect those documents before August 30th, 2023! WorkBright has consolidated all the information you need to properly manage this unprecedented scenario in an end of I-9 Virtual Review guide. They've got you covered on: Understanding whether this applies to your organization Deadlines for virtual review and physical inspections Overview of the reconciliation

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Outsourcing HR for International Expansion

Global Expansion

Businesses considering expanding into foreign markets are more likely to succeed if they can hire talent in their target countries. To be successful, one of the major factors employers must consider is the extent and complexity of global human resource (HR) management. For many companies, handling international HR in-house isn’t a viable option. It could be because of the increased workload, the regulatory requirements of international recruitment, time zone differences, logistical concerns, or

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How to talk to employees nervous about job security


Whenever there is economic uncertainty or public, mass lay-offs, it’s understandable why many employees may be worried about their job security. After all, one of the primary tactics that employers may deploy to help weather a recession is to cut company expenses, which often involves downsizing the business and a round (or several) of lay-offs and furloughs.

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Should your organization have a social media policy for employees?


Social media and the professional world can be a complicated mix. While it’s an important part of branding for many organizations, all it can take is one misinformed tweet/photo/video/snap/etc. to send a well-curated feed, and the brand reputation of an org, crumbling. That’s why it’s vital to have a social media policy for employees. We’ve all heard someone in their 30s (or older) say how grateful they are not to have grown up with social media.

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AI in HR: Building stronger, more engaged, and equitable workforces


Most people want to grow their careers and feel like they’re fulfilling a purpose during the workday. And today, even in an economic downturn, many still have choices about where they work. Thanks to remote jobs, employees have more options and possibilities than ever before. And although pay is important, it’s no longer the only driving force for many people.

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The Ultimate Guide to Optimizing HR Operations: How to Select Your New HR Software

Speaker: Patrick Sayers, President of Newcastle Research

Are you tired of struggling with outdated HR software? Are you interested in unlocking your organization’s productivity potential? It’s no secret that with tech-dependent remote work on the rise, it's more important than ever to successfully implement an HR platform that can provide actionable insights to help you hit all your key workforce KPIs. But with so much variation, how can you find the most optimal HR software platform for your team?

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How Do Personality Types Influence Performance Reviews?


Performance reviews are an integral part of any organization’s talent management strategy, as they help evaluate an employee’s contributions to the company and identify areas for improvement. However, performance evaluations can be tricky when it comes to evaluating an employee’s personality type. Personality traits such as communication style, work ethic, and attitude can greatly influence an employee’s performance, making it important for managers to understand how an

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Laurie Ruettimann: ‘We Can Fix Work by Fixing How We Think About Performance’


‌Laurie Ruettimann has dedicated her career to fixing work for everyone. And businesses increasingly are getting the message. Since the COVID-19 pandemic began, more companies are rethinking their people processes and challenging HR leaders to do better.

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what are the best and worst pranks you’ve seen at work?

Ask a Manager

This post was written by Alison Green and published on Ask a Manager. In preparation for April Fools’ Day on Saturday, let’s discuss pranks at work. One thing I’ve learned writing this column is that pranks are a lot more controversial than I’d previously realized. Some people see all pranks as inherently mean-spirited and thus never okay at work.

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How videos can help you win new customers

simpleshow video maker

Written by Brenna Cuba | 30th March 2023 The increase in prioritizing video marketing and the obvious push from social. The post How videos can help you win new customers appeared first on simpleshow.

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Report: Insights on Global Fertility at Work

Fertility is not only a global healthcare concern, but also an important workplace issue. To better understand how fertility impacts the workplace, Carrot Fertility surveyed 5,000 people across the U.S., UK, Canada, India, and Mexico. Carrot asked questions to get a sense of how people around the world feel about fertility topics at work and how they want to be supported in their fertility and family-forming journeys.