article thumbnail

4 Key Pillars of ExtensisHR’s Customer Service Model

Extensis

Quick look: Professional employer organizations (PEOs) typically offer similar services, but it’s the customer service approach which makes all the difference. Ensuring exceptional client service requires brokers to wear multiple hats. Ensuring exceptional client service requires brokers to wear multiple hats.

article thumbnail

Innovation at IBM: Announcing the 2024 HR Executive of the Year

HRExecutive

Becoming ‘Client Zero’ IBM set off on its AI in HR journey in 2017. Instead, the impetus was necessity, as a confluence of challenges was coming together to create demand for a new solution. We were in systems that required 17 click-throughs, and we even had some processes that still required pen and paper.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Mental Health Crisis in the Workplace and Why Employers Can’t Ignore It

MP Wired For HR

Mental health-related absences jumped 33% in 2023 , marking a 300% increase from 2017. But it goes beyond diagnoses—over 80% of workers report that job-related stress impacts their overall mental well-being. This isn’t a fringe concern.

article thumbnail

Leadership’s Role in Supporting Employee Mental Health

MP Wired For HR

Mental-health-related absences rose by 33% in 2023, marking a 300% jump since 2017. Mental Health Is a Business Priority We must begin reframing mental health as a core business issue, not a personal one to be kept outside the office door. Consider these facts: 91% of employees say their mental health impacts their productivity.

article thumbnail

Rely on foreign workers? 4 suggestions for HR leaders as Trump takes office

HRExecutive

to the country’s GDP in 2017, according to theUSDA Economic Research Service. In 2023, the United States Citizenship and Immigration Service increased application fees significantlysome nearly 200%. 30, 2017 Oct. 30, 2017 Oct. Immigrant farmworkers make up an estimated 73% of U.S. Have a workplace raid plan.

article thumbnail

How the 2025 House GOP Tax Bill will reshape compensation and benefits

HR Digest

HR teams will have to collaborate with payroll vendors to ensure compliance with IRS guidelines. As the bill paves its way ahead, HR professionals must prepare for changes that will eventually reshape payroll, benefits administration and employee morale. This change is effective from 2025 to 2028.

article thumbnail

Why now is the time for pay equity audits

HR Brew

There hasn’t been much, unfortunately, movement since the ’60s when it comes to shifts in organizations when it comes to pay,” Katie Stukowski, Salary.com’s VP for solutions consulting, said at this year’s HR Tech conference in Las Vegas. it’s going to be okay.