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INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics

HR Bartender

In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. If they only had time to focus on a handful of metrics, which ones should they consider? I’m a self-professed math geek.

Introduction to Recruiting Metrics FAQ


Recruitment metrics help you gauge the effectiveness of your recruitment process. Here are frequently asked questions and answers about recruiting metrics to help you understand recruiting data and use it to boost your hiring: Intro to Recruiting Metrics. What are recruiting metrics? What can you learn from recruitment metrics? Which are the most important metrics to track? How can I have better visibility into recruiting metrics?


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7 More Fascinating Employee Engagement Trends For 2017


Here is what the experts are saying we can expect for employee engagement in 2017: 1) Employee Engagement Will Grow…Slowly. In their latest report, Predictions for 2017: Everything Is Becoming Digital , Bersin by Deloitte is focused on how technology continues to change our lives and workplaces. This often takes the form of software platforms where employees are asked metrics-based questions.

Recruiting email metrics: how to measure your email success


Recruiting email metrics help you measure the impact of your messages. Whether it’s to find out if a referred candidate would be a good fit for your company, or to inform a past candidate about a new job, use metrics to shed light on your digital recruiting techniques. Here are four types of metrics you can use to analyze your recruitment emails : Measuring recruitment email open rate. This metric also excludes emails that bounce.

HR State of the Union: 2017 Edition


This is strategic HR communication at its best, and it could become a valuable tool to allow leaders to peer into the inner workings of the HR strategy while allowing HR leaders to share key results areas as well. About one-quarter provides only limited references to the workforce, and some don’t mention their employees at all.” UCF -Demonstrated specific metrics around HR performance, from increased screening measures to specific training points and diversity improvements.

The 5 Key Job Application Metrics You Need to Know


06/16/2017 // By tracy kelly // recruitment metrics. Here are the five job application metrics every recruiter needs to know to help improve the candidate experience. Attract qualified talent with well-written job descriptions that help candidates understand the role, and track applicant counts to find out when to modify your talent acquisition strategy and recruitment marketing efforts. Track how many applications are completed, as well as how many are started.

4 Ways to Measure the Success of Your HR Programs

HR Bartender

But the measurement and evaluation portion of any program needs to be well thought out. Reaction refers to the degree that participants found the program favorable. This could make a lot of sense for a couple of reasons: The organization can decide how much or how little they want to invest in results metrics. Any time you create a program, it’s necessary to measure the results. Even the incredibly informal “Let’s do it and see what happens.” approach considers evaluation.

Remote Workforce NPS: The Most Important Metric You’re Missing


There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. When low scores correlated with recruitment process feedback, they focused improvements and now employees are more likely to refer friends. The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.

Calls Increase for Race/Ethnicity Pay Gap Reporting


As a result, employers need to be prepared with pay equity solutions to address the race and ethnicity pay gap as well as the gender pay gap. Professional services firm Deloitte has been publishing its ethnicity pay gap figures since 2017 with its latest figures showing a 14.6%

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7 Possible Human Capital Management Resolutions for 2017


7 Possible Human Capital Management Resolutions for 2017 Published date: January 3, 2017 Home. email facebook linkedin twitter google+ 2017 is upon us.After we’ve recovered from any holiday stupor it’ll be time to return our focus to future business. What can we do better in 2017? It can also help you to reference-check and benchmark the candidates without the use of additional systems or data re-entry. AND HERE ARE YOUR BLEEPING METRICS.

How to Embrace Cultural Diversity in Team Engagement


According to the 2017 Deloitte Global Human Capital Trends report, 78% of Executives see diversity as a competitive advantage. But experience taught me that you can’t see the best outcomes unless you understand how cultural references influence team members’ expectations. For many Westerners, time is a metric you optimize carefully. Appreciation is a wonderful thing: it makes what’s excellent in others belong to us as well.” – Voltaire, French writer.

Reduce Gender Bias Using Data-Driven Performance Reviews


When everything is working well, System 1 — the intuitive response system (defined as a cluster of mental shortcuts) — will call on System 2 — the domain of conscious thought — for help only when needed. Women were also described as “supportive,” “collaborative,” and “helpful” nearly twice as often as men, and the women’s reviewes had more than twice the references to team accomplishments, rather than individual achievements.

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Top 5 Takeaways from the 2017 ASHHRA Conference


Top 5 Takeaways from the 2017 ASHHRA Conference Sep. 26, 2017. The 2017 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Emerald City of Seattle, Washington. Each time we onboard a new group of employees, engage in a meaningful conversation, we create a connection culture,” Gary Pastore, 2017 ASHHRA Board President, stated during the opening ceremony on Sunday.

10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization. An employee engagement survey measures several factors that contribute to employee performance and retention.

Employee Referrals: A Players, Diversity Hiring, and Key Benefits


Another expert says that referrals should be one of the top metrics that talent acquisition leaders focus on. From an analytics perspective, being able to track quality of hire, time to fill, and other metrics and tie them back to the referral source is an incredibly valuable practice. Legally, diversity refers to the age, socioeconomic background, gender, race and ethnicity differences in your workforce. Employee referrals are not a new topic in the HR and recruiting space.

How Foot Locker Can Reduce Employee Turnover with Workforce Analytics


With voluntary resignations at an all-time high and unemployment rates historically low, employee retention is a key objective for most HR organizations, and employee turnover is the single most prevalent HR metric. The desire to explore the relationships between metrics and know with certainty what levers are pulling workforce trends has ushered in the era of Workforce Analytics (a.k.a. ‘HR These metrics help you accomplish this task: Resignation Rate.

Culture Crash Course Lesson 6: Best Practices for Employee Surveys


This survey will produce your baseline metrics so that you can plan accordingly going forward and track progress. For example, if you rolled out programs related to Communication and Wellness, then you can re-measure only those qualities. This will help you dive deeper into focus areas as well as evaluate initiatives you roll out. For example, you’ll probably want to collect feedback after a wellness program you rolled out so that you can tweak it accordingly.

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10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization. An employee engagement survey measures several factors that contribute to employee performance and retention.

Source of hire: what it is, how to measure it and how to use it


As with every recruiting metric , measuring SoH can be complicated but fruitful. Data from your Applicant Tracking System (ATS) shows that 20 of them were referred (40%), 15 applied through job boards (30%), 12 were contacted through direct sourcing efforts (24%) and three came from career fairs (6%.) Also, connect recruiting metrics to other results (e.g. Collect data carefully and always pair SoH with other metrics, like quality of hire and time to fill.

Yield Ratio: All You Need to Know

Analytics in HR

However, a yield ratio is also an HR metric that greatly improves your recruitment and selection process. It is a must-use metric for any manager, recruiter, or HR team. This may indicate a gender bias somewhere along the recruitment process, which this metric can help identify.

What To Do When Employees Bring Personal Struggles Into The Workplace

Get Hppy

But what if their personal problems begin to take over their work life as well? Not only can this impact their their work metrics, but it can have a negative effect on their team members. Keep your other employees in mind as well, though. Refer the employee to appropriate resources. When you work as part of a team, there is an inherent social aspect to it. Workers are individuals who each have their own personalities, likes, dislikes, and lives outside of the office.

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How to be a successful recruiter: Advice for each hiring stage


Send a “ Refer a friend ” email to all employees to announce an opening and enable them to upload referred candidates’ profiles directly into your ATS. A well-structured job offer email clarifies all employment terms. Refer back to your interview notes. Review recruiting metrics. Recruiting KPIs , like time to hire and source of hire, can reveal areas of improvement: Take a look into metrics two or three times per month.

Without Retention, Diversity Efforts Fall Short


Therefore, many technology companies are directing large sums of money to increase internal diversity metrics and cultivate a broader pipeline of minority candidates. Ineffective retention has serious additional reputation costs: 35 percent of leavers said they were unlikely to refer others for jobs at their former organization, and 25 percent said they would be less likely to recommend the company’s products or services.

Workplace Inclusion, Diversity and Mentoring

Get Hppy

In simple terms, diversity is the mix; inclusion is getting the mix to work well together.”. Well, it does get worse. According to a study by sociologist Martin Ruef who analyzed the social and business relations of 766 graduates of the Stanford Business School, he found that those entrepreneurs with the most diverse friendships scored three times higher on metric of innovation, proving that pooling together diverse ideas drives innovation.”. References: [link].

Using people analytics to get to High-Impact HR

HR Times

Posted by David Fineman on August 3, 2017. High-Impact HR refers to an HR function that helps the business excel in key areas—adapting to market changes, introducing new products and services faster, being more responsive to customer needs, operating efficiently and cost-effectively, and beating the competition. Without accurate data, metrics and operational reporting may as well not even exist. Source: Deloitte Consulting LLP, 2017.

eNPS Score Is the Core of Data-Driven HR


But what if companies used similar metrics to evaluate employee engagement as they do for customer loyalty? Let’s look at how engagement and data intersect, and a core metric you should be using to assess employee satisfaction. Well, employee retention is closely tied to employee engagement. Well, one way is using the same tool businesses use to measure customer loyalty. Data drives business.

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are your employees as engaged as they say they are?

O.C. Tanner

For example, one common question in most engagement surveys is around the likelihood of employees referring the organization as an employer to their friends and relatives. Whether employees refer friends and relatives is rarely linked back to the survey response. An engagement scorecard provides a more comprehensive view by tracking metrics around engagement beyond just the survey score. So how does one use these metrics?

How to Improve Culture Using Real-Time Data


First, you need to define a baseline metric to measure. Step 1: Define a Baseline Metric. If you have not run these surveys before we recommend using the Employee Net Promoter Score (eNPS) as a baseline metric. eNPS zeroes in on the metric with the biggest potential impact on employee engagement and customer loyalty with a single question: “On a scale of zero to ten, how likely are you to recommend this company as a place to work?”.

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How Measuring Your Candidate Experience Can Pay Off


They won’t apply again, they won’t refer others, and they won’t buy your stuff. One company living up to these demands is Wells Fargo, a four-year CandE award winner. Wells Fargo launched its Candidate Experience Program in 2015 to deliver a best-in-class job seeker experience. Phase 3 —While Wells Fargo does currently survey its hiring managers, the process isn’t yet consistent company-wide. Exactly what is the business impact of a poor candidate experience?

How to be a good interviewer


Prepare well. Before you interview, cross these items off your checklist : Read the candidate’s resume and print out a copy for reference during the interview. Refresh your knowledge of your company’s mission and structure, as well as the benefits and perks for the position you’re hiring for. A ‘poor’ to ‘excellent’ or ‘low’ to ‘high’ scale can work well. Even if a candidate doesn’t get a job offer, they may still feel good about a company that treated them well.

How to build a social media recruitment strategy: An FAQ guide


It’s not always well-received by candidates. You make it easy for employees to refer candidates. For EU candidates, please refer to this guidance on using social media for recruiting under the General Data Protection Regulation, or GDPR. LinkedIn, Facebook and Twitter might be the most popular sourcing sites among recruiters, but to step up your social recruiting game, consider non-traditional platforms as well. Keep your social recruiting strategy well-rounded.

Recruiting methods FAQ: A guide to terms and strategies


What are recruiting metrics? What recruiting metrics should we track? E-recruitment, or online recruitment, refers to using the web, software and other technology to attract, find, evaluate and hire people. Recruitment refers to attracting, finding and engaging candidates. Selection refers to evaluating candidates and ultimately hiring the best among them. What are recruiting metrics? Some metrics are expressed as percentages or ratios (e.g.

5 Tips to Supercharge Your Employee Referral Program


You post high-priority positions on your company’s intranet, offer employee referral bonuses and cross your fingers employees will refer friends and former co-workers, but your referral pipeline remains nearly empty. According to The 2017 Yello Recruiting Study *, 96 percent of recent grads want to refer friends into their companies, so why aren’t referral pipelines bursting? When employees are happy and engaged at work, they are more likely to refer their friends.

How to create a great candidate experience


Being well-organized starts with planning your hiring strategy by identifying gaps you need to fill — and who would be best-suited to fill them. This improves the efficiency of your entire hiring process and returns better time to hire and time to fill metrics. Avoid candidate reference numbers, use names instead. Sometimes application confirmation emails include cryptic candidate reference numbers. What is candidate experience?

Performance Enablement and Empowerment


So instead of talking about managing, let’s refer to it as performance enablement and empowerment—two words that really get to what our role in performance should be. Performance metrics need to be aligned with the team or department as well as the objectives and the values of the company. Tools to Do the Job: Ensure your people have the things they need to do their job well.