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INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics

HR Bartender

In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Is there a place in HR for both metrics and analytics? If they only had time to focus on a handful of metrics, which ones should they consider?

7 More Fascinating Employee Engagement Trends For 2017


Here is what the experts are saying we can expect for employee engagement in 2017: 1) Employee Engagement Will Grow…Slowly. This often takes the form of software platforms where employees are asked metrics-based questions.

HR State of the Union: 2017 Edition


This is strategic HR communication at its best, and it could become a valuable tool to allow leaders to peer into the inner workings of the HR strategy while allowing HR leaders to share key results areas as well. Common metrics? What’s the well-being of your staff?

The 5 Key Job Application Metrics You Need to Know


06/16/2017 // By tracy kelly // recruitment metrics. Here are the five job application metrics every recruiter needs to know to help improve the candidate experience. Attract qualified talent with well-written job descriptions that help candidates understand the role, and track applicant counts to find out when to modify your talent acquisition strategy and recruitment marketing efforts. Track how many applications are completed, as well as how many are started.

The Key to Employee Engagement: Your Net Promoter Score

HR Bartender

But what if there was an engagement related metric that organizations easily understood? Think of it as “refer-ability”. The reason organizations use NPS as a business metric is because they can see a clear line of sight between it and business success.

4 Ways to Measure the Success of Your HR Programs

HR Bartender

But the measurement and evaluation portion of any program needs to be well thought out. Reaction refers to the degree that participants found the program favorable. Any time you create a program, it’s necessary to measure the results.

Remote Workforce NPS: The Most Important Metric You’re Missing


There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. When low scores correlated with recruitment process feedback, they focused improvements and now employees are more likely to refer friends. The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.

7 Possible Human Capital Management Resolutions for 2017


7 Possible Human Capital Management Resolutions for 2017 Published date: January 3, 2017 Home. email facebook linkedin twitter google+ 2017 is upon us.After we’ve recovered from any holiday stupor it’ll be time to return our focus to future business.

Top 5 Takeaways from the 2017 ASHHRA Conference


Top 5 Takeaways from the 2017 ASHHRA Conference Sep. 26, 2017. The 2017 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Emerald City of Seattle, Washington. Bryan-Barajas.jpg. Bryan Barajas Marketing Director.

Reduce Gender Bias Using Data-Driven Performance Reviews


When everything is working well, System 1 — the intuitive response system (defined as a cluster of mental shortcuts) — will call on System 2 — the domain of conscious thought — for help only when needed.

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10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. An employee engagement survey measures several factors that contribute to employee performance and retention.

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How Foot Locker Can Reduce Employee Turnover with Workforce Analytics


With voluntary resignations at an all-time high and unemployment rates historically low, employee retention is a key objective for most HR organizations, and employee turnover is the single most prevalent HR metric. These metrics help you accomplish this task: Resignation Rate.

eNPS Score Is the Core of Data-Driven HR


But what if companies used similar metrics to evaluate employee engagement as they do for customer loyalty? Let’s look at how engagement and data intersect, and a core metric you should be using to assess employee satisfaction. Data drives business.

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How to Improve Culture Using Real-Time Data


First, you need to define a baseline metric to measure. Step 1: Define a Baseline Metric. If you have not run these surveys before we recommend using the Employee Net Promoter Score (eNPS) as a baseline metric.

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Employee Referrals: A Players, Diversity Hiring, and Key Benefits


Another expert says that referrals should be one of the top metrics that talent acquisition leaders focus on. From an analytics perspective, being able to track quality of hire, time to fill, and other metrics and tie them back to the referral source is an incredibly valuable practice. Legally, diversity refers to the age, socioeconomic background, gender, race and ethnicity differences in your workforce. Employee referrals are not a new topic in the HR and recruiting space.

10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. An employee engagement survey measures several factors that contribute to employee performance and retention.

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Without Retention, Diversity Efforts Fall Short


Therefore, many technology companies are directing large sums of money to increase internal diversity metrics and cultivate a broader pipeline of minority candidates. Ineffective retention has serious additional reputation costs: 35 percent of leavers said they were unlikely to refer others for jobs at their former organization, and 25 percent said they would be less likely to recommend the company’s products or services.

What To Do When Employees Bring Personal Struggles Into The Workplace

Get Hppy

But what if their personal problems begin to take over their work life as well? Not only can this impact their their work metrics, but it can have a negative effect on their team members. Keep your other employees in mind as well, though.

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Culture Crash Course Lesson 6: Best Practices for Employee Surveys


This survey will produce your baseline metrics so that you can plan accordingly going forward and track progress. For example, if you rolled out programs related to Communication and Wellness, then you can re-measure only those qualities. Wellness program review.

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Using people analytics to get to High-Impact HR

HR Times

Posted by David Fineman on August 3, 2017. Without accurate data, metrics and operational reporting may as well not even exist. Source: Deloitte Consulting LLP, 2017.

Workplace Inclusion, Diversity and Mentoring

Get Hppy

In simple terms, diversity is the mix; inclusion is getting the mix to work well together.”. Well, it does get worse. References: [link].

How Measuring Your Candidate Experience Can Pay Off


They won’t apply again, they won’t refer others, and they won’t buy your stuff. One company living up to these demands is Wells Fargo, a four-year CandE award winner. Wells Fargo launched its Candidate Experience Program in 2015 to deliver a best-in-class job seeker experience.

are your employees as engaged as they say they are?

O.C. Tanner

For example, one common question in most engagement surveys is around the likelihood of employees referring the organization as an employer to their friends and relatives. Whether employees refer friends and relatives is rarely linked back to the survey response.

How to Embrace Cultural Diversity in Team Engagement


According to the 2017 Deloitte Global Human Capital Trends report, 78% of Executives see diversity as a competitive advantage. But experience taught me that you can’t see the best outcomes unless you understand how cultural references influence team members’ expectations.

Performance Enablement and Empowerment


So instead of talking about managing, let’s refer to it as performance enablement and empowerment—two words that really get to what our role in performance should be. Performance metrics need to be aligned with the team or department as well as the objectives and the values of the company.

How Not to Fight Against Culture-First Business Theory

Compensation Today

One such theory is the relatively new concept of culture-first business strategy : In simple terms, the theory states that by prioritizing culture—which includes a focus on the emotional well-being of your workforce—you will create bottom-line value. Rob de Luca , BambooHR.

5 Tips to Supercharge Your Employee Referral Program


You post high-priority positions on your company’s intranet, offer employee referral bonuses and cross your fingers employees will refer friends and former co-workers, but your referral pipeline remains nearly empty. According to The 2017 Yello Recruiting Study *, 96 percent of recent grads want to refer friends into their companies, so why aren’t referral pipelines bursting? When employees are happy and engaged at work, they are more likely to refer their friends.

5 Ways You Can Reduce Attrition Using HR Analytics

Analytics Training

By offering crucial insights on employee metrics, contentment levels, happiness index and more, HR analytics helps you come up with proactive measures to keep attrition under control. By employee, we refer to the person in both the highest and lowest levels of your company’s hierarchy.

Using people analytics to get to High-Impact HR

HR Times

Posted by David Fineman on August 3, 2017. Without accurate data, metrics and operational reporting may as well not even exist. Source: Deloitte Consulting LLP, 2017.

Patient Experience and Practitioners: Perfect Together?


Increasingly, provider compensation is being tied to a series of quality and safety metrics including patient satisfaction/experience ratings. Many other insurers have developed separate and similar schema for factoring patient satisfaction into quality based purchasing metrics.

Top 20 Most Popular Talent Management Software


Click here to read more about why we research and publish these infographics as well as our methodology for the rankings. Users” refers to the number of end users at those companies with access. Each of these metrics refer only to customers and users active in the past year.

10 Most Popular Survey Software For Talent Professionals


Easy to understanding and to see key metrics.”. Very user friendly and offers great usability as well.”. Works well with many other softwares/apps including SFDC. Great customer service as well, quick response time.”. Their customer service gets rave reviews as well.

Outsourcing HR services? Ask vendors about their robotic process automation capabilities

HR Times

Posted by Dave Smith on July 13, 2017. The “robot” in robotic process automation doesn’t refer to a machine, but rather to a type of easy-to-configure software, akin to a macro, that works across functions, applications, and platforms to process structured and unstructured data.

Getting it Right – Diversity & Inclusion at Work (Part 2)

Jeff Waldman

It has served me well because it is multi-faceted and is focused on the key things that enable and drive home “sticky” business practices. Take some time to view the videos and the slides and references used at the bottom of the main page. Real Business Measures and Metrics.

Is Your Applicant Tracking System Helping You Avoid Bad Hires?


It should also provide the right insights and metrics to ensure you’re avoiding bad hires. Background and Reference Checks. Background checks should come back clean and reference checks from former colleagues – especially managers – should instill confidence in your decision to hire.