INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics

HR Bartender

In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Is there a place in HR for both metrics and analytics? By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. If they only had time to focus on a handful of metrics, which ones should they consider? I’m a self-professed math geek.

Introduction to Recruiting Metrics FAQ


Recruitment metrics help you gauge the effectiveness of your recruitment process. Here are frequently asked questions and answers about recruiting metrics to help you understand recruiting data and use it to boost your hiring: Intro to Recruiting Metrics. What are recruiting metrics? What can you learn from recruitment metrics? Which are the most important metrics to track? How can I have better visibility into recruiting metrics?


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7 More Fascinating Employee Engagement Trends For 2017


Here is what the experts are saying we can expect for employee engagement in 2017: 1) Employee Engagement Will Grow…Slowly. In their latest report, Predictions for 2017: Everything Is Becoming Digital , Bersin by Deloitte is focused on how technology continues to change our lives and workplaces. This often takes the form of software platforms where employees are asked metrics-based questions.

Candidate experience metrics FAQ


Here are frequently asked questions and answers on candidate experience metrics to help you create a welcoming hiring process for candidates and strengthen your employer brand: What is candidate experience? The term “ candidate experience ” refers to candidates’ overall impression of your recruitment processes. Candidate feedback refers to your communication with candidates who you chose not to hire. More Recruiting Metrics FAQs: Intro to Recruiting Metrics.

Time to fill and time to hire metrics FAQ


This metric helps you plan your hiring better and also serves as a warning when your hiring process takes too long. This calculation should refer to the same time period. Track this metric internally and compare it over time. Offer incentives for referring candidates and send reminders of job openings to your colleagues. But, you can also treat them as separate metrics and gain different insights. More Recruiting Metrics FAQs: Intro to Recruiting Metrics.

HR State of the Union: 2017 Edition


About one-quarter provides only limited references to the workforce, and some don’t mention their employees at all.” UCF -Demonstrated specific metrics around HR performance, from increased screening measures to specific training points and diversity improvements. Common metrics? Every year I republish my “state of the HR union” article from previous years with new additions and edits as a challenge to each of you. Am I on target, or did I miss anything pertinent?

The 5 Key Job Application Metrics You Need to Know


06/16/2017 // By tracy kelly // recruitment metrics. Here are the five job application metrics every recruiter needs to know to help improve the candidate experience. In the 2017 Yello Recruiting Study , 26 percent of recent grads report applying to a job from a mobile device. Use resume parsing technology instead of requiring candidates to enter full work histories, and don’t ask for references until the candidate advances through the process.

Event Recap: Key Takeaways from Elevate 2017


Elevate 2017 , Hireology’s inaugural retail automotive human capital management summit, is officially a wrap. Whether you missed out on the event or were one of the dozens in attendance, see below for several key takeaways from the workshop-style speaking sessions at Elevate 2017. Data from the 2017 Dealership Staffing study was presented by Isabelle Helms from Cox Automotive and found that dealers are facing declines in gross margin and this will likely continue.

2017 Hireology Product Year in Review


On the product side of the business, we made several updates to the Hireology platform in 2017, including the following: Payroll and Talent Management Integration. This eliminates the need to manually reference and transfer data between multiple decentralized HR systems, reducing errors and saving time. Hireology Insights offers easy-to-understand reporting that provides clear visibility into hiring metrics, highlighting points of strength and weakness in the hiring process.

The Key to Employee Engagement: Your Net Promoter Score

HR Bartender

But what if there was an engagement related metric that organizations easily understood? Think of it as “refer-ability”. The reason organizations use NPS as a business metric is because they can see a clear line of sight between it and business success. Employee Net Promoter Score (eNPS) is an index that measures the likelihood that an employee would refer candidates or customers to the company. Why not use a proven metric that the organization understands?

2017 Global Staffing Trends


This is just one of the findings from LinkedIn’s recently released 2017 Global Staffing Trends report. Additionally, 79% expect to see an increase in the volume of candidates placed in 2017. SkillSurvey’s cloud-based online reference checking and sourcing solutions enable you to automate parts of your hiring process and reduce time-to-fill – an important metric in the staffing industry. The post 2017 Global Staffing Trends appeared first on SkillSurvey.

4 Ways to Measure the Success of Your HR Programs

HR Bartender

Reaction refers to the degree that participants found the program favorable. This could make a lot of sense for a couple of reasons: The organization can decide how much or how little they want to invest in results metrics. Any time you create a program, it’s necessary to measure the results. Even the incredibly informal “Let’s do it and see what happens.” approach considers evaluation. But the measurement and evaluation portion of any program needs to be well thought out.

Remote Workforce NPS: The Most Important Metric You’re Missing


There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. When low scores correlated with recruitment process feedback, they focused improvements and now employees are more likely to refer friends. The post Remote Workforce NPS: The Most Important Metric You’re Missing appeared first on Connecteam.

Why Tenure Metrics Matter: The Value Of A Stable Workforce 


Employee tenure is one of the oldest human capital metrics. But research indicates tenure is a valuable metric of workforce stability that can help companies maintain steady performance in a world of accelerating change. The objective nature of tenure historically made it an attractive metric for collective bargaining agreements. For example, we conducted a study at SAP SuccessFactors looking at tenure and changes in customer reference-ability over the course of a year.

7 Possible Human Capital Management Resolutions for 2017


7 Possible Human Capital Management Resolutions for 2017 Published date: January 3, 2017 Home. email facebook linkedin twitter google+ 2017 is upon us.After we’ve recovered from any holiday stupor it’ll be time to return our focus to future business. What can we do better in 2017? It can also help you to reference-check and benchmark the candidates without the use of additional systems or data re-entry. AND HERE ARE YOUR BLEEPING METRICS.

Calls Increase for Race/Ethnicity Pay Gap Reporting


Professional services firm Deloitte has been publishing its ethnicity pay gap figures since 2017 with its latest figures showing a 14.6% DEI metrics reporting is increasingly being demanded by shareholders , who expect to see improvement in these metrics over time.

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Dear ReWorker: I'm Being Forced to Change an Employee's Performance Rating

Cornerstone On Demand

Sincerely, Blindsided Dear Blindsided, This is one of those situations that should have been avoided by you having your manager sign off on the appraisal before you gave it, so file that away for future reference. Are you sure your grading matched up with the metrics given? Dear ReWorker, Performance ratings are due soon, so I filled out the forms and rated my employees based on their performance throughout the year.

Recruiting costs FAQ: Budget and cost per hire


This metric is useful when you are creating or tracking your recruiting budget. Note: all of these variables should refer to the same time period.). External recruiting costs refer to every expense you pay outside of your company, like job board fees, agency fees and costs associated with a background check service. If your quality of hire and other metrics are consistently strong, your investment is worth it. More Recruiting Metrics FAQs: Intro to Recruiting Metrics.

Reduce Gender Bias Using Data-Driven Performance Reviews


Women were also described as “supportive,” “collaborative,” and “helpful” nearly twice as often as men, and the women’s reviewes had more than twice the references to team accomplishments, rather than individual achievements. Men also received three times as much feedback linked to a specific business outcome, and twice the number of references to their technical expertise.

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10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization. An employee engagement survey measures several factors that contribute to employee performance and retention.

How to Embrace Cultural Diversity in Team Engagement


According to the 2017 Deloitte Global Human Capital Trends report, 78% of Executives see diversity as a competitive advantage. But experience taught me that you can’t see the best outcomes unless you understand how cultural references influence team members’ expectations. For many Westerners, time is a metric you optimize carefully. People with diverse experiences are better prepared to offer insights and come up with better solutions. They make diverse teams smarter.

Employee Referrals: A Players, Diversity Hiring, and Key Benefits


Another expert says that referrals should be one of the top metrics that talent acquisition leaders focus on. From an analytics perspective, being able to track quality of hire, time to fill, and other metrics and tie them back to the referral source is an incredibly valuable practice. Legally, diversity refers to the age, socioeconomic background, gender, race and ethnicity differences in your workforce. Employee referrals are not a new topic in the HR and recruiting space.

Top 5 Takeaways from the 2017 ASHHRA Conference


Top 5 Takeaways from the 2017 ASHHRA Conference Sep. 26, 2017. The 2017 American Society for Healthcare Human Resources Administration (ASHHRA) Conference took place this past week in the Emerald City of Seattle, Washington. Each time we onboard a new group of employees, engage in a meaningful conversation, we create a connection culture,” Gary Pastore, 2017 ASHHRA Board President, stated during the opening ceremony on Sunday.

How to Hire Great Freelancers

TLNT: The Business of HR

Each project your company undertakes with freelancers (sometimes referred to as agile talent, 1099s, consultants, contractors, etc.) As a manager, you need to be prepared to hire freelance talent and provide specific guidelines and metrics for the project at hand. is a two-way street. On the other side, the talent that you bring on-board has to meet expectations and deliver the project on time. Contract Labor Contract Labor Searches Hiring Process Featured gig economy

How Foot Locker Can Reduce Employee Turnover with Workforce Analytics


With voluntary resignations at an all-time high and unemployment rates historically low, employee retention is a key objective for most HR organizations, and employee turnover is the single most prevalent HR metric. The desire to explore the relationships between metrics and know with certainty what levers are pulling workforce trends has ushered in the era of Workforce Analytics (a.k.a. ‘HR These metrics help you accomplish this task: Resignation Rate.

How Big Should Your HR Staff and Budget Be?

Compensation Force

While this is a question best answered in the context of your unique talent strategy -- what it will take to execute that strategy to drive organization success and what role HR plays in making that happen -- benchmarks can sometimes provide a helpful reference point. Bloomberg BNA's 2017 HR Department Benchmarks and Analysis Report (its 40th annual HR benchmarking study), based on the responses of 681 U.S. HR employees in 2017. How big should your HR staff and budget be?

Women in Finance Charter: What HR Should Know

Get Hppy

Companies are focusing upon other metrics such as flexible working hours, gender-neutral hiring and addressing any potential pay gaps between men and women. To put this in perspective, it has been shown that specific sectors such as challenger banks, building societies and diversified financial organisations are associated with the smallest gender wage gap (in reference to executive positions.

How Employee Referral Programs Can Improve Time, Cost and Quality of Hire?


Many HR professionals keep saying thatEmployeeReferral Programs areyour best bet for improving the most important hiring metrics such as time to hire, cost per hire, employee retention and turnover rate and quality of hire. Common statement that referred candidates turn into best employees is not an opinion, it is a fact based on data.

Culture Crash Course Lesson 6: Best Practices for Employee Surveys


This survey will produce your baseline metrics so that you can plan accordingly going forward and track progress. Even after the survey is complete, be sure to reference the findings from the survey in future communications. Collecting ongoing employee feedback, through both informal and formal channels, is a crucial component of a successful human capital strategy.

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Source of hire: what it is, how to measure it and how to use it


As with every recruiting metric , measuring SoH can be complicated but fruitful. Data from your Applicant Tracking System (ATS) shows that 20 of them were referred (40%), 15 applied through job boards (30%), 12 were contacted through direct sourcing efforts (24%) and three came from career fairs (6%.) Also, connect recruiting metrics to other results (e.g. Collect data carefully and always pair SoH with other metrics, like quality of hire and time to fill.

10 Questions That Need To Be In Your Employee Engagement Survey - DecisionWise


Employee engagement surveys normally consist of about 50 questions organized into themes or frames of reference. A well-designed employee engagement survey will produce an accurate overall engagement metric while providing several data points for action planning at all levels in the organization. An employee engagement survey measures several factors that contribute to employee performance and retention.

What To Do When Employees Bring Personal Struggles Into The Workplace

Get Hppy

Not only can this impact their their work metrics, but it can have a negative effect on their team members. Refer the employee to appropriate resources. When you work as part of a team, there is an inherent social aspect to it. Workers are individuals who each have their own personalities, likes, dislikes, and lives outside of the office. When channeled properly, this can actually be an advantage as your team members build synergy and are able to work together.

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Ask These Four Interview Questions to Identify Star Candidates


In psychology parlance, accountability is referred to as the locus of control, and research shows that individuals with an internal–versus external–locus of control are overwhelmingly more likely to be top performers in their job. In short, if you’re being asked to hit a number or critical metric, and are successful hitting that target, you’re more likely to be able to do so for future roles.

Without Retention, Diversity Efforts Fall Short


Therefore, many technology companies are directing large sums of money to increase internal diversity metrics and cultivate a broader pipeline of minority candidates. Ineffective retention has serious additional reputation costs: 35 percent of leavers said they were unlikely to refer others for jobs at their former organization, and 25 percent said they would be less likely to recommend the company’s products or services.

Workplace Inclusion, Diversity and Mentoring

Get Hppy

According to a study by sociologist Martin Ruef who analyzed the social and business relations of 766 graduates of the Stanford Business School, he found that those entrepreneurs with the most diverse friendships scored three times higher on metric of innovation, proving that pooling together diverse ideas drives innovation.”. References: [link].