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Ten Big Ideas of Knowledge Management

Conversation Matters

People are more willing to share their knowledge and expose their thinking when they have built a trust relationship with others. Small talk” is not really small at all, it is how we acknowledge the value of our relationship to the other. Asking Opens the Door to Knowledge.

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What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. But, if your career history is anything like mine, you’ve worked at a slew of companies who are very bad at handling information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? A knowledge management strategy is your plan to get there.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. My work has primarily been about creating more effective knowledge sharing processes and communities.

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Knowledge-at-work: Knowledge managers

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for?

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Knowledge Management 2.0.: Using AI to Knock Down Silos and Unlock Productivity

Spoke

Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. When people in companies bother to think of it at all, it brings to mind menial, thankless tasks like updating the company wiki. Effective knowledge sharing within a company–which involves a lot more than just maintaining an internal wiki– directly impacts productivity and revenue.

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Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. What I mean when I say, “how we conceptualize knowledge” are issues like, “Who in the organization has useful knowledge;” “How stable >is knowledge over time;” “How we can tell if knowledge is valid or trustworthy.” Knowledge Management Precursors.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. the results; and through being held responsible for these actions, learn from the results so that they develop greater competence in future problem solving and opportunity taking.

Meeting 80
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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Dorothy Leonard is Professor Emeritus at Harvard Business School. Critical Knowledge Transfer.

Groups 60
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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. Ashby’s* law of requisite variety at work! 1993) Knowledge for Action.

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Knowledge-at-work: KM activities

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « PKM tools | Main | Practice or process? KmWiki has a large collection of knowledge management tasks, processes, roles, competencies and practices. in S2 Reworking k representation Cycling to knowledge Taxonomy & KM Making connections! master fentaw on Knowledge representation Arjun Thomas on Informal learning - the root of KM?

ATS 40
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We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

“We know more than we can say” is a popular phrase heard at KM conferences and quoted in the many KM blogs. It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The answer lies in, 1) how our brains store knowledge, 2) how we create knowledge, and 3) the values and relationships that are interlinked with tacit knowledge. . How Our Brains Store Knowledge. and the way he looked at 11 a.m.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Dorothy Leonard is Professor Emeritus at Harvard Business School. Critical Knowledge Transfer.

Groups 40
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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Some consultants work at the K&S office, some at client sites, some out of a home office, and most, use a combination of all three. . They founded K&S on the simple principle that a hierarchical environment is not challenging for knowledge workers and the necessary related principle of self-responsibility.

Groups 70
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KM professorship at Kent State

Knowledge Musings

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear: IAKM Accepting Applications for Goodyear Professor Position. The School of Library and Information Science at Kent State University is pleased to announce the creation of the distinguished Goodyear Professorship in Information Architecture and Knowledge Management.

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Knowledge-at-work: KM wikipedia regression

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « The S2 industry - circles with more than 360 degrees? Main | The nature of knowledge (again) » February 05, 2006 KM wikipedia regression Since December the KM entry at wikipedia has taken a turn for the worse. in S2 Reworking k representation Cycling to knowledge Taxonomy & KM Making connections!

ATS 40
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Knowledge-at-work: KM practices

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « When learning and knowledge collide | Main | Knowledge managers » November 05, 2006 KM practices Which KM practices are the most important in your opinion? Ive been giving this some thought and have this short list: Facilitate conversations - this is where connections are made, trust is built, new knowledge emerges.

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How To Reduce Or Avoid Knowledge Hoarding Among Employees?

Hppy

An excess of hoarded knowledge is the death of a business. Experienced employees have strong knowledge as compared to the workers who have not yet joined the company. Knowledge hoarding can only stop with the help of a streamlined process and with a positive sharing and caring cultu re.

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How to be a Good Internal Consultant

Workplace Psychology

The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise. First , it doesn’t matter how smart or knowledgeable you are or how much experience you have or bring.

Adobe 52
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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. Managers who are focused on their one job can participate in that super-secret special project that will get the attention of senior management. They can do cool stuff that will enhance their skills and knowledge. Why not onboard new managers?

Tools 258
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3 Big Knowledge Gaps in STEM Workforces

ATD Human Capital

When there isn’t enough scientific, technical, engineering, and math (STEM) talent to go around, where can an organization get the STEM knowledge it needs to succeed? In a recent APQC survey of more than 750 technical and engineering, knowledge management, learning, and talent management professionals, more than half ranked STEM competency and expertise development as an urgent or significant priority for their leadership.

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Identifying skills gaps and how to prepare for the unpredictable

Bob

Knowledge is key. Companies that conduct a skills gap analysis to identify what resources they have within their teams puts them at an advantage when dealing with change. Businesses around the world are experiencing something utterly unique.

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Managers as Coaches: How To Get Started

Achievers

What’s the most important attribute of a good manager? You’d probably say that a manager’s value to the company is based on their ability to elicit the best possible performance from employees. The manager is responsible for motivating their team to achieve their highest potential.

Coaching 155
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Research Shows Each Employee Contributes Greatly to Company Success and Importance of Positive Workplace

Pollack Peacebuilding

It was also found that work engagement can greatly impact an IOR outcome when mediated by relational competence or trust building competence. If simply training an organization, stress the importance of trust building and what it means to be a good leader (manager).

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How STEM Experts Help High Potentials Step Up Their Game

ATD Human Capital

These firms see having the right experts in place as key to tapping into and applying emerging knowledge to strategic goals. Content and collaboration solutions can support such efforts by improving access to experts and expertise, which in turn spurs the exchange of ideas and the creation of new knowledge.

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How To Turn Employees Into Active Users Of Corporate Knowledge

SuccessFactors

When launching their knowledge-management initiatives, organizations often resemble oil-extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. However, knowledge management often turns out to be even harder than real oil extraction from the entrails of the Earth. That is, even with such a sustainable resource as knowledge, few companies succeed in making a good use of it.

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Training your organization to work asynchronously

Huneety

Asynchronous work is the capacity for your organization to have work tasks performed efficiently at different time by different people. Why would you want to make your company better at working asynchronously? Project management. Information management.

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Cornerstone vs Edcast

PSB

Cornerstone is a Learning Management System (LMS) that enables you to give your employees a seamless learning and development experience. It was not created as a learning management system but rather as a student information system (SIS). Compensation Management.

Course 52
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Workers are looking – and leaving – for career development

HR Morning

Employee development is at the heart of successful talent management. Those resources range from a knowledgeable guide to help them get settled into a new job to the ongoing training needed to acquire and apply new and advanced knowledge, skills, and abilities. But it’s the ongoing training that’s at the core of talent management —and of retention. Institutional knowledge/Knowledge management.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

Let’s have a look at all you need to know about creating an organizational learning strategy. Before we dive into the details of an organizational learning strategy, let’s have a look at what organizational learning actually is. Knowledge communities.

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AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

They are very good at understanding the past and not so good at understanding the future. It’s less of a chatbot and more of an intelligent knowledge manager. Succession management, capacity analysis, and detailed workforce planning will become central issues.

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Q&A on AI and Intelligent Tools with John Sumser

HR Examiner

They are very good at understanding the past and not so good at understanding the future. It’s less of a chatbot and more of an intelligent knowledge manager. Succession management, capacity analysis, and detailed workforce planning will become central issues.

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Mentoring: The Glue That Makes Employees Stick

ATD Human Capital

At some point in our careers, we have all been the “new hire.” And since many of us spend most of our waking hours at work, we stay because our home-away-from-home feels like home. With employee retention as the ultimate goal, workplace mentoring programs can be structured to transfer knowledge within an organization, allow employees to develop their interpersonal skills and advance in their careers, or simply help people fit in. Transfer of Discipline Knowledge.

Handbook 109
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Qualities of a Good Manager: 10 Skills You Need

Engagedly

The most successful managers seek to create a positive work atmosphere, ensure productivity, motivate people, and enhance employees’ leadership qualities. One of the leading reasons for employee turnover is lousy management. What qualities make a manager competent and successful?

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Communicate. Communicate. Communicate!

SAP Innovation

One of the key critical success factors for a BI Competency Center (BICC) is communication. As part of all of the organizational functions such as governance, program management, training, support, etc. Developers have different interests than analysts or managers. For example, you might have a predictive or a Big Data community, or a “newbie” community that includes an overview of data & analytics at your organization, or an infographics community.

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BICCs And BI Metrics – Measuring What Matters

SAP Innovation

Business Intelligence Competency Centers (BICCs) need to measure and communicate the value they bring to an organization to ensure ongoing funding. Internal customers: Two key strategies are increasing knowledge worker productivity and providing cost effective innovative BI solutions which both contribute to lowering TCO. IT service management: Support and training are strategies to help increase productivity of knowledge workers. How do you measure BI success?

Metrics 21
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WELLS FARGO - Will they ever restore BRAND CONFIDENCE?

Inward Consulting

Not so at Wells Fargo & Company. It went on to say that their wealth management profit has barely improved from 2016, the year it's fake account scandal burst into public view. The wealth division manages client assets at the end of last year were up 12% from the end of 2016.

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How to determine if an intranet is easy to use

ThoughtFarmer

Below we’ve outlined how to determine if an intranet is easy to use, the benefits, and why we prioritize ease-of-use at ThoughtFarmer. . However, the core functionality of creating and managing content should be simple enough to figure out by even the most beginner users.