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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

To incentivize loyalty and higher agent performance, consider implementing the following: Setting clear individual or team performance goals (such as call resolution times and good customer satisfaction ratings) and tying these to rewards or bonuses. Learn more about Payactiv’s Service , or book your demo now.

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24 Actionable Employee Engagement Ideas and Activities

Achievers

Two-thirds of employees in North America are considering leaving their jobs in 2020. For employees under 30, that number is even higher. One of the fastest routes to a better retention rate is by improving employee engagement. Recognize employees frequently in real time. Listen to your team.

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30 Fun and Creative Employee Engagement Ideas and Activities

Contact Monkey - HR

Are you tired of the same old employee engagement activities? Get ready to shake things up with 30 fun and creativ e employee engagement ideas that’ll take your workforce to the next level. However, understanding why employee engagement is important doesn’t make it easier to find innovative ways to reach your workers.

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10 Best Employee Incentive Software of 2025

HR Lineup

Employee motivation is at the heart of a thriving organization, and in 2025, businesses are increasingly turning to digital tools to recognize, reward, and retain their top talent. Employee incentive software plays a critical role in fostering a culture of appreciation, boosting productivity, and reducing turnover.

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4 Types of Recognition for Employees

Achievers

Here’s a brief rundown of 4 major types of recognition your organization should incorporate into the employee experience. Download a free report on the impact of recognition on employee engagement and retention in 2021. It includes everything from anniversary celebrations, to favorable performance reviews, to bonuses and raises.

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Employee Engagement Lessons from Pizza

Kazoo

And – for some people – a very effective way to boost employee engagement. Employee Engagement? Hasn’t research proven that perks don’t work for boosting engagement? But studies show that strategic rewards and recognition (even in the form of pizza) boost employee engagement. Employee Engagement Tips.

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4 types of recognition for employees

Achievers

Here’s a brief rundown of 4 major types of recognition your organization should incorporate into the employee experience. Download a free report on the impact of recognition on employee engagement and retention in 2021. Rewarding employees provides them with tangible proof that your organization values them.