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HR KPIs: Guide, 20 Examples & Free Template

AIHR

HR KPI examples HR KPIs vs metrics Characteristics of good HR KPIs Leading vs. lagging KPIs HR KPIs case study HR KPI template HR KPI best practices FAQ What are HR KPIs? For example, if you have to cut costs in your learning and development budget while also trying to stimulate innovation, it creates a strategic challenge.

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75 per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. Why is this figure so high? Let’s explore.

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

Low Compensation The average hourly rate for fast food workers in the US is just $11.95. Great staff is a critical element of success for every quick-service restaurant (QSR). However, the industry is renowned for its extremely high turnover rate. across all sectors, according to the US Bureau of Labor Statistics. How Did We Get Here?

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Customers React Negatively to Wage Gap Disclosures, HBR Study Finds

Trusaic

Lawmakers across the globe are finding that pay data reporting requirements for employers are critical for helping to close the gender wage gap. mandatory public disclosure of wage gaps lays bare the integrity of an organization’s pay practices. As recently seen in the U.K. and states throughout the U.S.,

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HR Tech Awards 2025 Winners Announced

Ben Eubanks

According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. This isnt just about recruiting tools or just about learning systems. For more details on the program, please visit HRTechAwards.org to learn more.

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2024 Mid-Year Legal Updates: Understanding the New Federal Overtime Rule 

MP Wired For HR

This update will drastically impact how businesses classify employees and calculate wages. This update will drastically impact how businesses classify employees and calculate wages. Enacted in 1938, the FLSA aimed to improve working conditions and ensure fair wages for American workers. What Constitutes Hours Worked?

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Automated Cashless Tips for Tipped Employees

Payactiv

Key takeaways: Automated cashless tips provide a secure and efficient way to compensate tipped employees, reducing the risks associated with cash handling. This is due to factors like the demanding nature of the work, low wages, and limited career growth opportunities. Today, the majority of transactions are digital.